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Title Medical Office Call Center
Target Location US-IL-Des Plaines
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLESkills: Critical thinking skills Dental Assisting Dental care Practice management Office management Medical office experience Maintain continuing education requirements Spanish  fluent, English  beginner, Ukranian  native, Russian - fluent 2023-2024  Assistant of dentist Sterilizing equipment and dental tools Preparing patients for procedures Updating patient records Assisting with dental procedures Talking with patients and preparing them for dental procedures including surgeries Dental office administration Educating patients on proper oral hygiene Assisting dentist in performing laboratory tasks and procedures, such as taking and reading X-rays2018-2023  Kindergartens administration Monitor childrens interactions and nurture cooperation and sharing Cooperate with administration staff Follow and comply with teaching standards and safety regulations 2016-2018  Client service, Call centerPrivate hospital Answering customer calls and responding to their emails or chats. Providing customers with product or service information. Handling customer complaints or issues. Documenting all call information according to standard procedures. Processing orders, forms, and requests from customers. Meeting personal/team sales targets and call handling quotas. Handling changes in policies or renewals. Identifying customers needs, clarify information, research every issue and providing solutions.2013-2016  Sales assistantKids Store Greeting customers who enter the store Managing the cash register or point of sale system Helping customers find products in their store Being involved in stock control and management Processing cash and card payments Stocking shelves with merchandise Answering queries from customers Reporting discrepancies and problems to the supervisor Giving advice and guidance on product selection to customers

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