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PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary Outgoing, reliable professional with over 15 years of experience in hospitality. Experience in multiple roles including service, bartending, hosting, and front-of-house, as well as settings ranging from small businesses to fine dining. Team player with an excellent attendance track record. EducationHIGH SCHOOL DIPLOMA STERLING HEIGHTS HIGH SCHOOL CERTIFICATE IN PROFESSIONAL HOSPITALITY HILTON UNIVERSITY 2022 SERV-SAFE CERTIFICATION 2023Professional ExperienceBARTENDER AND SERVER THE MASTERS  MADISON HEIGHTS, MI FEBRUARY 2024 - PRESENT Runs all bar operations without supervision. Makes drinks to order, provides service and collects payment. Verifies identification. Multi-tasks between managing the bar and waiting on tables. Ensures the environment is kept clean and food safety standards are being met. Excellent focus and attention to detail.MATRE D' HYDE PARK PRIME STEAKHOUSE  BIRMINGHAM, MI 2022 Matre D' for a high end steakhouse. Responsible for providing courteous service, seating guests, and taking care of any guest needs during the fine dining experience.SERVER DA FRANCESCOS  SHELBY TOWNSHIP, MI FEBRUARY  SEPTEMBER 2021 Server for a busy, fast-paced large restaurant. Remained calm and efficient during periods of high-volume service. Provided exceptional customer service, even when handling many tables at once. HOMEMAKER 2008 - 2019 Homemaker and house manager for my children.SERVER AND BARTENDER CJ MAHONEYS  ROCHESTER, MI 2005 - 2006 Server and bartender for a brand-new restaurant. Quickly learned new menus and policies, and assisted in training other employees. Responsible for inventory management, supply ordering, and taking accounts. SERVER/BARTENDER/HOST 1993 - 2008 15+ years of experience in hospitality, for multiple employers. 2Key SkillsHOSPITALITY Proven experience working in fast-paced restaurant environments and exhibiting strong multi-tasking skills. Keen attention to detail.SALES Successfully recommends dishes and drinks to increase restaurant sales. Maintains knowledge of restaurant/bar specials and makes recommendations. COMMUNICATION Team player willing to assist other departments as needed. LEADERSHIP Works well with or without supervision. Proactive problem solver with strong resolution skills.