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Seasoned ProfessionalPHONE NUMBER AVAILABLEEMAIL AVAILABLEFairburn, GA 30213Authorized to work in the US for any employerCatering Coordinator/Fine Dining/ Banquet Professional with 20+ years of experience in food service, and a certiRcate in Food Handling and Safety. Possesses a keen knowledge of wines, entrees, and the responsibilities of a successful Rne dining/banquet server. Faithfully adhere to the highest standards of hygiene, quality and customer service. Aiming to leverage my knowledge to eTectively perform as a member of your restaurant's family. Rideshare DriverSelf Employed Uber/Lyft - Atlanta, GAFebruary 2019 to PresentRideshare driver and package delivery.Banquet Captain/ Event CoordinatorSearchableBanquet Captain/ Event CoordinatorSTONEWALL MANOR CATERING & EVENTS - Cartersville, GA August 2006 to PresentP/T initially- F/T since 2017Prepare assignments for staT assigned to each event which includes assignments for each portion of the work shift; including set-up, reception, event tear-down and side work.Conduct lineups with the staT at the start of each shift. Inspect uniforms, review assignments, and steps of service for each event. Greet on-site contact for assigned event(s) and stay in contact throughout the event(s).Work closely with Director of Food & Beverage and Event Coordinator to plan all events.Ensure front and back of the house are maintained in a clean and orderly fashion.Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Prepares Captain's Reports, detailing the function and comments of the on-site contact.Promotes and maintains the highest level of customer service to all guests. Determines when a guest should not be served additional alcoholic beverages in accordance with policies.Resolves guest complaints within scope of authority; otherwise refers the matter to management.Performs other job related duties as assigned.Maintains close communication and works cooperatively with Director of Food& Beverage, the rest of the Administrative team and co-workers to ensure consistency of services and the highest quality of operation. Mail Clerk Seasonal During COVID-19OXP/USP - Fairburn, GASeptember 2021 to February 2022Assisted with Mail sorting and staging for deliveries Worked closely with supervisors in staging departments and staT. General Warehouse Associate/ During COVID-19General Warehouse Associate/ During COVID-19Walmart Distribution 6014 - Atlanta, GAApril 2020 to February 2021Load/Unload trucks, use hand held devices to check In inventories. Also, worked in palletizing, pulling and packing orders. Fine Dining Lead Closer/ SupervisorCUTS STEAKHOUSE - Atlanta, GAFebruary 2014 to August 2018Knowledgeable of the restaurant's wine stock and the menu selections they should accompany, leading to daily wine sales averaging a fully 10% higher than company averageWrite patrons' food orders on slips, memorize orders, or enter orders into computers for transmittal to kitchen staT in a 250+ seat restaurant Clean all work areas, equipment, utensils, dishes, and silverware and ensure they are stored appropriately in accordance to state law. I have received several favorable reviews on Urbanspoon, Open table, and Yelp, which have assisted in elevating the restaurant's guest satisfaction ratings. Banquet Server F/TFOUR SEASONS HOTEL - Atlanta, GAFebruary 2010 to February 2014Review BEO and pull all necessary items for function. Responsible for setting up function as instructed by supervisor to include linen, service ware, and glassware.Attend roll call meetings before event to learn of functions particulars. Greet guest in a friendly and courteous manner.Serve food and/or beverages in the order and to the expectation of the supervisor to ensure consistency throughout the function. Promptly remove dishes as guests complete each course and at the end of the function.Replenish beverages as necessary and check with guests for overall satisfaction.Break down function once it's complete.EducationCommercial driver's licensesService Manager- FOHTHE SHARK BAR & GRILL - Atlanta, GADecember 2008 to January 2010Managed the service staT and assisted with presenting menus to patrons and answer questions about menu items, making recommendations upon request in a 300+ seat restaurant/ clubAssisted host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests Stored food in designated containers and storage areas to prevent spoilage and increase shelf lifePresented wine samples for guests to taste and opened the bottles for them upon their approvalServed food and beverages to patrons, and prepared or served specialty dishes at tables as required3 years of studying in Supply Chain Management and LogisticsCLAYTON STATE UNIVERISTY - Morrow, GAJanuary 2013 to June 2017Business ManagementATLANTA METROPOLITAN STATE COLLEGE - Atlanta, GA2010 to 2013Add degreeYour commercial driver's licenses will appear here SkillsFood handlingCustomer serviceHospitalitySupply chain - 6 yearsDrivingRestaurant experienceDo you want to add any of these skills?Military serviceAwardsCerti<cations and licensesYour certi<cations and licenses will appear hereLogisticsWarehouse Distribution ExperienceCateringBanquet ExperienceWarehouse ManagementSourcingBranch: Alabama Air National GuardService country: USRank: E-2March 1984 to April 1992Aircraft Refueling Specialist -76 WhiskeyAdd commendationsCuts Steakhouse/ AtlantaDecember 2015FOH Employee of the Year 2015Add more sections2023 Indeed - Cookies, Privacy and Terms - Your Privacy Choices |