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Lu Testman Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryOver 17 years of Admin/Clerical, 13 years of Customer Service and over 10 years of Accounting Clerical experiences in various industries working in fast-past environments.Strong written and verbal communication, Customer-focused.Quick learner, Strong attention to detail, Work with a sense of urgency.Self-motivated, multi-tasker, prioritized work effectively, work independently and with others. SkillsProficient in Microsoft Office Word, Excel, PivotTables, Outlook, Internet, VLookup, REO Software, QuickBooks, Peachtree, Yardi, MS Dynamics 365, Great Plains, AIMS, ScanPro, Purchase Orders, E-Billing, Billing/Credit Invoicing, Collections, e-Deposits, SalesPad, MIP, and Blackbaud.Strong Data/Order Entry, Alpha: 13,638/Numeric: 13,329 ksph, Type: 60 wpm. Work Experience October 2023  August 2024Accounts Payable SpecialistBays Area Youth Services (BAYS)Tampa, FloridaProcessed invoices for various vendors individually and major corporations via Excel spreadsheets and transferred the data from PivotTables into MIP and Blackbaud accounting software.Generated check payments for mailing.March 2023  May 2023Accounting ClerkAir Culinaire WorldwideTampa, FloridaPaid invoices via the coupa program for the U.S., UK, Paris, and France.Processed e-Deposits.Processed credits and invoices to the correct customers/vendors via Great Plains and MS D365 software for the U.S., UK, Paris and France offices. November 2012  February 2023Utilities Coordinator/Bill ProcessorBrandon, FloridaAnalyzed bills, confirmed correct balances for processing via paper check or e-billing.Determined root cause of billing issues for resolution.Researched deposit/overage and other credit refund checks and posted them to its correct accounts.Communicated with clients, utility companies and debt collection agencies to resolve billing issues via in/outbound calls.Researched, obtained and processed payoff liens for clients and provided proof of payment.Recruited, coordinated and negotiated prices with vendors to maintain various properties.Analyzed the quality of their work via picture submissions against our clients standards.QC fellow employees work to verify the quality met clients standards.Trained employees in the bill processing procedures. Lu Testman Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLE(Contd)Education 2008-2008 DiplomaICDC CollegeLawndale, CaliforniaCTEC Certified tax Preparer, Computerized Accounting/Bookkeeping graduate. 1994-1996 Non-DegreeEl Camino CollegeTorrance, CaliforniaCompleted 42 units in Respiratory Therapy and prerequisites.