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Click here or scroll down to respond to this candidateCandidate's Name (She/Her)Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly skilled Human Resources professional with experience navigating complex organizational dynamics and delivering integrated solutions that meet the needs of a wide range of clients. Focused on building strong partnerships and influencing senior leadership. Responsible for hands-on design, optimization, communication, and management of information systems, that support strategic organizational management and goals. Creative design and delivery of processes, solutions, reporting, and business analytics that drive sustainable strategic decision-making. I have a strong emphasis on innovation through automation, continuous improvement, and data integrity. As a manager, I have a strong ability in influencing courageously and am passionate about driving cross-cultural understanding of processes, business practice changes, and innovative technology solutions. SkillsStrategy Planning and Execution Operations/Resource Management Complex Troubleshooting/Resolution Cross Department Collaboration Leadership/Management Skills Project ManagementHRIS Technology Management System Configuration/Troubleshooting ExperienceReliable Painting & Constuction (Part-Time)Manager- HR Consultant 5/24-8/1 Gave expert advice on HR policies, procedures, and compliance to organization based on strong knowledge of employment legislation and regulations. Prepared and analyzed HR metrics to inform strategic decisions and staffing model aligning with organizational business goals and budget. Managed multiple vendors simultaneously with strict attention to detail and deadlines. Conducted customer and client assessments to help solutions for organizational satisfaction. Partnered with operations team members to deliver on all aspects of staffing, performance management and recruitment. Managed day-to-day HR activities for the organization, such as payroll processing, benefits administration, leaves of absence, unemployment, worker's compensation, and governmental audits. Facilitated change management and organizational development to support company growth. Provided hands-on support technology support in resolving HR technology issues. Gathered requirements from clients and translated them into strategic project plans for leadership with fiscal impact analysis. Leveraged excellent communication, interpersonal, and presentation skills as a key point of contact for clients HR-related queries and technical issues.HarbourVestManager Human Resource Systems 10/22-8/23 Translated business ideas into an unobstructed vision and roadmap with rigorous requirements. Supplied a demonstrated ability to deliver on the execution of that vision. Experienced in the following IT Domains: Applications Development, Enterprise Architecture, Project Management, Business Process Management, Quality Assurance, Infrastructure, Compliance, Maintenance and Support. Established vision and strategy for the RMO that aligns with the organizations goals of cost reduction by 30%. Worked to implement and deploy evolving digital tools that help accelerate the firms digital transformation strategy Responsible for the deliverables and performance of IT professionals supporting HR platforms i.e., Workday, I Office, Logic Manager. Manage the collective, integrated resource management technology roadmap. Participated content for IT Governance, Steering or Innovation Committees Assessed situations quickly and precisely decided priorities, focus areas and issues requiring escalation to cross-functional leadership. Collaborated with the Integration and Architecture team, business analysts, scrum masters and consulting partners, in the strategic design, development and maintenance of HR Platforms. Acted as the intermediary between the business community and the technical community working with project teams and business stakeholders to prioritize enhancements, ease implementations, and ensure consistent delivery and support. Utilized critical thinking with strong problem-solving skills and a tendency to challenge the status quo. Oriented a change control process, concepts, and business analyst best practices. Managed product vendor team, assigned tasks, responsibilities, and drove accountability to team members. Leveraged recognized project management tools including LEAN, DMAIC and Agile methodologies. Demonstrated analytical and analysis skills with a strong affinity for data and attention to detail while ensuring regulatory and legal compliance. Addressed informal structures and processes of the organization; understood organization-level implications and risks in my day-to-day decisions. Worked cross functionally with business functional areas, technical teams, and vendors to define systems/project priorities, scope, approach, resource requirements and timing deliverables. Partnered with business on innovative ways to successfully use data and related tools to advance business goals and create efficiencies and use of data to make sound business decisions. South Shore HealthHuman Resources Information Systems & Data Analytics Manager 6/21-10/23 Managed Workday platform through business process configuration, reporting development, end user training, and data/operational management. Supported organizational strategic vision to build efficient, effective, scalable processes to promote best-in-class employee experience, including Core HR, Payroll, Benefits, Compensation, Talent Management, Recruitment, and Performance. Creative and innovative thinker-able who finds and proposes unique technical and process solutions to meet business goals and operational excellence. Developed short term and long-term strategic technology roadmaps, drive business cases for specific initiatives and harvest benefits of cost-effective delivery for core HR services and systems. Demonstrated ability with Microsoft Office Suite Fostered strong cross-functional partnerships with stakeholders across the business, bridging the gap between technical and non-technical professionals. Developed roadmap for core resource management platforms and enhancement and/or integrations with key functional systems Partnered with IT and organizational leadership to develop business requirements for innovative technology solutions or enhancements of current technology. Oversight responsibilities for all resource management technology system upgrades including scoping of upgrade releases, finding business solutions for talent areas, collaborating with firm leadership on identification and integration of upgrade enhancements, and testing of upgrades. Collaborated with firm leaders on change management, product adoption and training of innovative technologies or upgrades of existing talent technology. Established leadership vision for strategic roadmap for HRIS initiatives for the development of cost-effective delivery for core HR services and systems. Managed functional performance and productivity, as well as coached, mentored, and motivated a team to successful implementations. Manage a team and leads HR reporting and analytics functions while serving as an expert resource for all HR needs. Executed end-to-end problem-solving with a strong ability to diagnose issues, clean data, support integrations and transformations initiatives. Data savvy contributor-Able to analyze data, find trends, and deliver proposals that are clear, engaging, data-based and aligned with organizational goals and/or initiatives. Promoted proactive approaches to using data to solve business challenges and foster analytical decision making. Developed visualization methods or tools to enable end users to easily access and understand relevant data. Leveraged analytics to tell a story to guide leaders in business decisions. Established and tracked key metrics to check team effectiveness and Workday-utilization, finding trends, root causes, and solutions to drive efficiency and scalability of the platform. State Street BankGlobal HR Operations Manager 10/12-10/21 Managed cross-functional, highly visible strategic projects to achieve corporate goals and increase organizational compliance. Re-designed State Streets employee onboarding strategy globally to reduce cost and improve efficiency by centralizing. Recognition of clear process gains in terms of decreased time to hire, compliance goals, and improved client and candidate satisfaction project execution. Developed and supported end-to-end global project plans to manage the project timeline while mitigating risk. Forecasted the impact on delivery schedule, quality, and cost of work to make course corrections using defined change control procedures as needed. Maintained and enhanced current reporting deliverables while exploring new and innovative ways to report and examine HR data, inclusive of dashboards. Coordinated with internal and external partnersworked with third-party software as well as internal products, legal, and security teams to ensure configuration and integration are effective, compliant, and that the system is being perfected to its full potential. Spearheaded the re-design and implementation of the Anti-Corruption Framework to support the company's initiative to have valid controls mitigating anti-corruption within the application and employee referral processes. Created method and tools to help ease adoption of the new operating model at a corporate level and collaborated with business areas on implementation. Designed, implemented, and confirmed the progress of performance goals and indicators to assure alignment to outsourced model and target KPIsDeveloped model to support and oversee strategic vendor partnerships. Identified and mitigated risks, applying business acumen, using relationships, sound legal and regulatory knowledge and easing sound decision-making. Gathered requirements, developed scenarios, executed UAT testing, logged and addressed systemic defects. HR Project Analyst and Business 9/10=9/15 Liaised with IT and HR stakeholders on all integrations needed for technology solutions, platforms and vendor interfaces. Performed cross-department consultations, audits and reviews to find areas were operational performance improvement. Created data insights and other internal and external data reporting systems to help various audiences both visualize and analyze performance data, present results with sound business recommendations. Assessed team and individuals skills, found development needs, and provided feedback and support to improve practice, build ability, and maximize talent. Provided supervision, mentorship, and professional development opportunities that help all talent grow and continually improve. Documented business requirements for RFI and RFP. Managed, forecasted and analyzed the Global Talent Management budget; tracked global budget spend and variance reporting; and managed monthly accruals. Utilized SharePoint and Intranet created supported department communication vehicles to ensure consistent messaging across Talent Acquisition Operations. Conducted comprehensive project planning and scope management through all phases of the project's lifecycle Presented to senior management, helped meetings and offered strategic consultative services to the Talent Acquisition Leadership Team and other HR COE's. Conducted business process analysis sessions with global subject-matter experts to produce quality project deliverables and create process flows. Developed training materials which included user/facilitator guides for system functionally, reporting and compliance tools to support the Talent Acquisition virtual workforce. Implemented key reporting matrix to drive accountability and support the effectiveness of the Talent Acquisition operating model and client experience Managed large groups through complex issues, realigned priorities and deliverables, to meet milestones and targets. Executed multiple communication campaigns for business initiative. Developed a comprehensive business continuity planning that supports the business in the creation and testing of effective and risk-appropriate continuity and recovery solutions that support the continuation of critical processing and servicing of our clients.US Payroll Manager 3/05-8/10 Supported with the implementation of technology such as PeopleSoft 8.0 and 9.0 from an HCM and payroll perspective. Created and implemented a plan for managing the payroll processes supporting a rotational operating model. Managed a team of 5's day-to-day payroll operations and staff administration. Ensured seamless integration of new employees by creating and supporting customized training manuals Ensured adherence to the established governance models and controls. Served as a point of contact between payroll and various stakeholders both inside and outside of State Street. Liaised with HR legal to resolve payroll-related employee issues. Supervised leave administration and vendor management for North America population. Education Quincy High School 1995-1999Student Quincy CollegeCertificate Human Resource Management 2001-2001 George Washington UniversityCertificate in Project Management 2010-2011 |
