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Click here or scroll down to respond to this candidateNgala, N. Page 1 of 3Candidate's Name
9323 Bandera Street Lanham, MD 20706 EMAIL AVAILABLE PHONE NUMBER AVAILABLE PROFESSIONAL SUMMARY AND TECHNICAL SKILLSA public health professional with a diverse background in outbreak investigation and healthcare management as well as several transferrable skills and applicable knowledge including: Strong written and verbal communication skills including technical writing. Ability to effectively lead multiple projects to meet aggressive deadlines and train employees and team members. Lengthy experience in patient financial services, registration, and managed care practices. Strong knowledge of health care laws and policy including HIPPA an OSHA regulation. Experienced in health data collection and analysis using Microsoft Excel and numerous proprietary database systems. Proficiency in clinical settings performing screening and diagnostic tests. Fluent in English and French. Golden Key Honor Society (Member since 2011).EDUCATION Master of Public Health, American Public University Bachelor of Science, Health Services Management, University of Maryland University College COVID-19 Contact Tracing Certificate, Johns Hopkins University SAFe SCRUM Master (SSM) Certification Certified HealthCare Access Associate (CHAA), National Association of Healthcare Access Management Oracle Programming, Digital Science TrainingEMPLOYMENTPUBLIC HEALTH ADVISOR CENTER FOR DISCEASE CONTROL (CDC) CONTRACTOR (CADUCEUS HEALTHCARE) DULLES, VA DECEMBER 2023-PRESENTLead activities for the Ebola Virus Disease (EVD) Risk Assessment Program at Dulles International Airport (IAD) by coordinating and assisting teams of 7 individuals and providing oversight of program logistics, including inventory and weekly reports of findings and recommendations to headquarters of passengers arriving from EVD-infected countries.Manage and support Ebola Entry Screening logistics in preparation, and evaluation at the quarantine station at Dulles International Airport (IAD) conducting active surveillance on travelers.Provide guidance and health education to determine EVD signs and symptoms to travelers to ensure awareness.Screen travelers to provide updates to CDC Core staff and Leadership on flight counts and risk assessment in real time.Partner with federal agencies, local and state health departments, and hospitals in preparedness activities related to quarantine and isolation at ports of entry.Respond to reports of illness or death on aircraft and maritime vessels (cruise and cargo) at international ports of entry within jurisdiction.Serve as Team Lead, leading teams of HHS surge response deployers, licensed medical professionals, and contractors that are assigned to the quarantine station.Conduct contact investigations and follow up with partners such as Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Custom and Border Protection (CBP), Quarantine Public Health Officers (QPHO), and Zoonosis team to ensure proper measures are taken for each case.Collaborate with the CDC internal team frequently to ensure awareness of any changes and updates about EVD cases. Ngala, N. Page 2 of 3Input and manage data entry that informs protocol and other airport partners including Customs and Border Protection, Airlines, Health Departments, Port Authority, TSA and the public. Proficiency in utilizing the QARS system to input, transmit, and review data as well as close out old cases.Review medical records of migrants who will reside permanently in the United States. Notify state and local health departments and refer any migrants with specific medical conditions that need evaluation and treatment.Conduct training for local and state partners about migrant health-related processing, and partner on response to immigration emergencies or threats posed by emerging diseases.Analyze and quantify data on the effectiveness of programs and projects regarding EVD Emergency Response.Manage administrative duties such as onboarding, training of new staff which contributed to safety, facility, and protocol improvement.Monitor importations that may have pathogens that are infectious to humans.Promptly completes new training courses to stay current on all processes. Extensive knowledge of public health programs and skills in the development of public health strategies including safety and occupational health protocols and dealing with zoonotic diseases associated with the importation of dogs and cats. OUTBREAK INVESTIGATOR CENTER FOR DISEASE CONTROL (CDC) FOUNDATION BALTIMORE, MD DECEMBER 2021-JULY- 2022Called newly diagnosed COVID_19 cases and collected data on symptoms, exposures, and close contacts in Baltimore city public schools, colleges/universities, businesses, nursing homes and other congregate settings.Collected and recorded information on newly diagnosed COVID-19 patients and assured accuracy of data.Input data collected (i.e., symptoms, contacts, etc.) into statewide database and ensure database is kept up to date.Provided diagnosed cases with approved information about state isolation procedures and monitored compliance with isolation thereby reducing the spread of the disease.Provided ill individuals with resources available for further information or support as needed.Provided data from Case Investigation efforts to Epidemiologists and/or Health Educators, as necessary.Alerted Epidemiologists if the case is associated with a congregate or other high risk setting that requires additional public health investigation or intervention.CONTACT TRACER I MAXIM HEALTHCARE SERVICES SILVER SPRING, MD AUGUST 2021-ARIL-2022Served as a member of the pilot contact tracing team for the District of Columbia government establishing new protocols to reduce the risk of exposure and spread of COVID-19 in DC public schools.Determined the infectious period for the recorded COVID-19 cases to identify the close contacts and determine the isolation or quarantine protocols.Utilized a web based client resource management (CRM) platform to coordinate services needed by the COVID 19 positive cases and contacts of anyone diagnosed with COVID 19.Supported local public health departments to ensure the wellbeing of isolated and quarantined individuals and their families.PUBLIC HEALTH ANALYST/SCREENER D.C. GOVERNMENT CONTRACTOR (CADUCEUS HEALTHCARE) WASHINGTON, D.C. OCTOBER 2020-ARIL-2021Lead consultation support services on the medical, epidemiologic and prevention aspects of infectious diseases.Assisted in the application of epidemiological principles and/or procedures to investigate, review, analyze, and/or determine the transmission or other causation of disease or matters relevant to public health protection. Ngala, N. Page 3 of 3Trained employees to perform programmatic support for entry screening activities, to include performing public health risk assessments and providing disease prevention information.Reduced infectious disease exposure risks at client locations by individually engaging employees and visitors and orienting them to the active monitoring program.VOLUNTEER RESEARCH ASSISTANT/CONSULTANT THE PATCHA FOUNDATION BURTONSVILLE, MD APRIL 2017-PRESENTConducts research on barriers to access to the E-Medicine Program for Cameroonian communities in remote regions of the country.Performs literature reviews on health disparities in the African and African American communities, effective and low-cost public health interventions to promote cancer screening, and the impacts of holistic health for cancer patients and families for the CASEC Information Exchange Conferences.Utilizes quantitative and qualitative research methodology to design questionnaires and surveys for public health research.Analyzes survey data from the conference participants to assess the effectiveness of the conference and needs for improvement in order to develop the conference report and Lessons Learned memo.Develops presentations and informational handout materials in English and French for distribution at community workshops and other public events promoting early cancer screening and awareness.Serves as one of the authors and editors of the monthly newsletter. PATIENT FINANCIAL ASSOCIATE GEORGETOWN UNIVERSITY HOSPITAL WASHINGTON, D.C. AUGUST 2001-MARCH 2017Performed patient registration activities including assessing patients financial status, identifying a source of payment to permit reimbursement, obtaining pre-authorizations, and verifying insurance benefits and eligibility. This specialized registration expertise and health insurance benefits knowledge resulted in increased accuracy of payment collections.Trained employees to coordinate financial obligations before services were rendered.Collected specific demographic, health insurance, and financial information and processed sensitive health documentation using SMS and IDX systems to facilitate admission processes, in accordance with the Health Insurance Portability and Accountability Act (HIPPA).Collaborated with and coordinated the expertise of clinical departments, case management and other departments to ensure that reimbursement criteria were met.PROGRAM SPECIALIST PRACON RESTON, VASEPTEMBER 1998-JULY 2001Coordinated financial obligations before services were rendered.Responded to telephone hotline inquiries regarding indigent patient programs and insurance and third-party payments.Performed reimbursement case management and conducted insurance related research.Processed applications to determine patient eligibility in receiving free prescription drugs from pharmaceutical companies.Entered data into customized software applications. Analyzed data and statistics to prepare hotline and patient activity reports while maintaining payer and call tracking databases. |
