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Click here or scroll down to respond to this candidateCandidate's Name
Ewing, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceStore ManagerAutozone-Trenton, NJFebruary 2021 to Present Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals. Implement cross-training of employees and Assistant Managers to maintain productivity at all times. Manage all controllable costs with a view to maintaining profitability. Ensure the store remains clean and presentable at all times. Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service. Put customers first. Listen and understand the issue they were facing and allowed them the moments they needed to aide in solving the issue at hand Inventory sales floor and rear, daily and weekly. Forwarded any and all "not found" products to Loss Prevention. Writing up/documenting or reprimanding staff for not following the rules and attendance issues Package Delivery DriverUPS-Township of Hamilton, NJOctober 2021 to January 2022Handled packages and all aspects of delivering those packages Specific route for delivery and following a timeline for drop off/pick up of package providing extraordinary Customer service and always being mindful of uniform I was wearing Warehouse AssociateH&M warehouse-Robbinsville, NJOctober 2020 to March 2021 Dealt with difficult situations, resolved issues and concerns in professional manner. Received and signed for materials, equipment and supplies delivered on purchase orders. Demonstrated interpersonal and communication skills, both written and verbal. Verified orders and ensured entry into inventory management system. Documented packaging activity using radio frequency scanners and keyboard data entry. Pulled merchandise to fulfill orders accurately and to order specification. Maintained quality service by following organization standards. Maintained shipping and received logs and makes sure that incoming and outgoing. Counted, compared, checked and inspected quantities of materials and product. Cleaned warehouse for purpose of safe and sanitary workplace. Maintained quality standards set forth by warehouse management. Loaded and unloaded trucks, receiving raw materials and products. Pulled parts from appropriate bins and delivered to staging area for loading. Shift Manager (full-time)GOLDEN DAWN DINER III-Township of Hamilton, NJOctober 2005 to March 2021Presented meals to residents in friendly and pleasant manner. Communicated and cooperated with staff, customers and families Gained regulars and guests for life . No matter what business I worked in, the lifers followed me anywherei worked.Greeted and informed customers of available menu selections. Collected tabs and followed proper cash-handling procedures. Promoted clean, safe and neat environment for guests. Cleared, cleaned, reset and maintained station during shift. Established and maintained effective channels of communication with team members and guests. Performed side work to prepare for upcoming events. Ensured consistency in food quality and presentation and monitor cost and portion controls. Maximized revenues by upselling and following budget guidelines. Listened to and resolved customer complaints, suggestions and inquiries. Ensured cleanliness of restaurant including polished flatware, clean glassware and plates. Created enjoyable dining experience for residents and guests. Took orders, provides service and all requested items both graciously and courteously. Coordinated seating of guests in efficient, courteous manner. Verified temperatures, judged appearance and taste of products. Maintained cleanliness of counter, cases and coolers. Listened to and resolved customer complaints regarding service, product and personnel. Ensured knowledge of menu and restaurant promotions and specials. Collections AgentNJDMV C/O ACS-Lawrenceville, NJJune 2006 to July 2008Handled private information in sensitive and professional manner. Processed accurate data in Oracle with minimal errors. Established and maintained effective and cooperative working relationship with branch personnel and co-workers.Handled high volume of outgoing calls to assigned delinquent customers. Maintained accurate records, including paperwork for lenders. Connected with Customer, welcome and engaged with genuine warmth and interest. Communicated both verbally and wrote with diverse audiences. Maintained daily, weekly and monthly collection and metric goals. Communicated with customers and co-workers both verbally and written. Established and monitored payment plans whenever possible. Maintained accessibility of information by organizing, scanning and filing documents. Contacted customers to collect payment on past dues accounts. Advanced knowledge of Microsoft Excel and Microsoft Word. EducationAssociate's in LANMCCC - West Windsor, NJAugust 1995 to June 1997Skills Time management Warehouse experience English Negotiation Leadership Retail management POS Restaurant experience Serving Food service Inventory control Assistant manager experience Team management Security Surveillance Conflict management B2B sales Account management Store Management Experience (10+ years) UpsellingCertifications and LicensesFood Handler CertificationCPR CertificationDriver's LicenseAssessmentsCooking skills: Basic food preparation Proficient October 2021Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
