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Click here or scroll down to respond to this candidateCandidate's Name
Certified Nursing Assistant/Med Tech professional with 5+ years clients in the health industry/ Call Center representative.Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDependable and hardworking Certified Nursing Assistant with a solid background of providing patient care services to a diverse population patents in dedicated healthcare organization. Track record of working in stressful environment, able to educate patients and families. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCNA - Certified Nursing AssistantGale Healthcare SolutionsJanuary 2021 to Present Worked in a nursing home Worked in a hospital Assisted [number of] elderly patients daily Provided patients/residents with care and companionship Checked vital signs Assisted patients with daily routines: feeding, bathing, dressing, grooming, walking, exercising and ROM exercisesNursing AssistantA Care Connection-Jacksonville, FLNovember 2019 to PresentSame as American- In Home Care and Angel Watch (Helping clients in their own home.) Nursing AssistantAmerican In-Home Care-Jacksonville, FLMay 2019 to PresentAssistance with Activities of Daily LivingBathing & ShoweringPersonal HygieneDressingEating or FeedingTransfers & PositioningAmbulationRange of Motion AssistanceIncontinence CareToiletingRecording Health DataDiabetic CareMedication AssistanceCall Center Customer Service RepresentativeSolera-Jacksonville, FLJuly 2021 to July 2022Handle incoming and outgoing telephone calls from customers. Trained to assist customers with inquiries, provide support, process orders, handle complaints, and more. Specialize in various areas such as customer service, technical support, sales, or collections. operate on- site or be outsourced to third-party.Software and systems to manage calls efficiently and track customer interactions. Nursing AssistantMemorial Hospital of Jacksonville-Jacksonville, FL April 2018 to January 2019 Measure and record patient vital signs. Assist with restorative care. Transport residents to appointments. Build a relaxing environment for resident and family members. Assist patients with ADLs such as feeding, mouth care, grooming, shaving, and incontinence care. Assist nurse with care of residents.EducationHigh school diploma in certified nursing assistant Roosevelt Warm Springs Institute - Warm Springs, GA April 2017 to June 2017High school diploma in HealthCamden County High School - Kingsland, GAJanuary 2015 to May 2016Skills Patient personal care (5 years) Infection Control (5 years) Communications and behavioral (5 years) CNA Environment Control (5 years) Safety and Rehabilitation (5 years) Special Procedures (5 years) Assisted Medication (5 years) Front desk Customer service Vital Signs Nursing Caregiving Customer service Time management Microsoft Word Sales Front desk Windows Inside sales Communication skills Phone etiquette Analysis skills Data entry Call center Typing Computer skills Customer support Teaching Microsoft OfficeCertifications and LicensesCPR CertificationMay 2019 to May 2021CNAMay 2021 to May 2023 |
