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Title Customer Service Office Manager
Target Location US-AL-Gulf Shores
Phone Available with paid plan
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RESUMECandidate's Name
Street Address  State Highway Unit S-3Gulf Shores, AL Street Address
PHONE NUMBER AVAILABLEOBJECTIVE: Position that allows me to use my customer service and administrative skills.EXPERIENCE:JC PenneyWestfield MallAnnapolis, Maryland 21401PHONE NUMBER AVAILABLESupervisor: Jeannette06/13  Present20+ hours a weekPosition: SalespersonProvide customers with outstanding service in the home department.Retrieve orders for customers for online purchases.Ordering purchases for customers on our JCP Find and follow-up on return orders.Cash register knowledge for purchases and returns.Assisting customers with regards to opening new accounts for our store.Monarch MortgageWard RoadDunkirk, Maryland 20754PHONE NUMBER AVAILABLESupervisor: Joan Walton, Office Manager01/10 -05/12Position: Loan CloserProvide closing attorneys and title companies with final legal documents.Approve final Hud1s were in compliance with Lenders Instructions and Federal Regulations.Liaison with attorneys, customers and processors to a timely closing.Resume (continued)Page 2Candidate's Name
Lord and TaylorWestfield MallAnnapolis, Maryland 21401PHONE NUMBER AVAILABLESupervisor: RaShaun01/09  1/1020+ hours a weekPosition: SalespersonIn this job my capabilities extended to the use of the cash register, response to floors being in good order for the clothes being in the correct sizes, and on the correct racks.The articles of clothing and accessories needed to be in the best display possible.Providing the customers with outstanding service and keeping the fitting/dressing rooms in tip top order by retrieving all clothes that had been left in the rooms and returning to proper racks on the floor.Acacia Federal Savings Bank7600 Leesburg Pike, E-200Falls Church, VA 22043PHONE NUMBER AVAILABLESupervisor: Shyama Becton06/06  11/0940+ hours a weekPosition: Loan Shipper/ReviewerProvide customer service to our investors and data entry into the various software.Interaction with the investors, borrowers and attorneys to provide final closing documents to the secondary marketing offices of the loan institutes.Review of the legal documents pertaining to the final loan portfolios to insure they meet with the regulatory compliances of the various federal agencies.Pulling data from the FHA Connection and the Veterans Administration to insure loan insurance and guaranty.Keeping logs of purchase advices and insuring our loan were purchased in a timely fashion, so as not to incur delinquent costs.Liaison between the investors, management, loan officers and fellow employees.Provided data entry into Morvision, Excel and WordPerfect.Resume (continued)Page 3Candidate's Name
Calvert Memorial Hospital100 Hospital RoadPrince Frederick, MD 20678PHONE NUMBER AVAILABLESupervisor: Karen Smith02/05  05/0620+ hours a weekPosition: Registrar/AdmissionsThis position required that I greeted patients that were being admitted to the hospital for treatment in the emergency room.Verification of the patients health insurance, and personal information.Accurate and confidential information inputted by the registrar in the Meditech system prior to them being seen by the nurse and/or doctor.Disclosure to the patient regarding the HIPPA regulations and maintaining confidentiality regarding any pending treatments.References: UPON REQUESTTyping Speed: 65 wpmAccomplishments:I worked as a stenographer while in High School in the Medical Records Department.Obtained a real estate license for the State of Maryland, which is inactive.I also received an Employee of the Month while working for the bank.After graduation from high school, I worked as an executive secretary.

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