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Atlanta, GA e-mail: EMAIL AVAILABLE Mobile No: PHONE NUMBER AVAILABLEProfessional SummaryDriven and results-oriented healthcare professional with 1 year and 9 months of experience in outpatient, patient care, admission, floor management and public relations.Skilled in providing excellent customer service, managing administrative tasks, and ensuring the smooth operation of healthcare departments. Possesses a strong understanding of healthcare regulations and procedures Academic QualificationPassed Secondary (10thStandard) from W.B.B.S.E. in 2005Passed Higher Secondary (12thStandard) from W.B.C.H.S.E. in 2007Graduated from DSMS, Durgapur under West Bengal University Of Technology, West Bengal in Bachelor of Hospital Management in the year 2010.Completed Masters in Hospital Management DSMS College of Health Care Management, Kolkata under West Bengal University Of Health Science in the January 2013.Projects and Training DetailsTwo months internship training from Calcutta Medical Research Institute (CMRI), Kolkata.Done a project on admission and out patients department status of people in CMRI Hospital,KolkataTwo months internship training from Apollo Gleneagles Hospital in Kolkata.Completed Computer Software Certification from Indira Gandhi Institute Of Vocational Training through Appleware Computer Academy, Burdwan (WB). Mangment SkillsCustomer ServicePatient CareAdministrative SupportMedical Records ManagementCommunicationTeamworkProblem-SolvingTime ManagementProfessional ExperienceCalcutta Medical Research Institute Hospital,Kolkata May 2012 - June 2013 Front Office & Patient Care Executive Managed patient admissions and discharges Assisted with patient registration and payments Assisted with medical records maintenance Worked as Floor executive Assisted with administrative tasks Answered patient inquiries and addressed their concerns. Provided customer service to patients and visitorsLotus Children's Hospital, Hyderabad January 2010 - September 2010 Front Office & Patient Care Executive Managed patient admissions and discharges Assisted with patient registration and payments Managed emergency department as executive Assisted with medical records maintenance Provided administrative support to the front office staff Answered patient inquiries and addressed their concerns.Apollo Gleneagles Hospital, Kolkata July 2008 - August 2008 Internship Gained valuable experience in the healthcare industry Observed and assisted healthcare professionals in various departments Social Achievements:Participated in a Social Welfare Camp held at Amma Colony, Durgapur on World's Health Day.Personal ProfileFather Name : Swapan DuttaDate Of Birth : 13thAugust 1989Gender : FemaleMartial Satus : MarriedSpouse Name : Avijit karNationality : IndianPermanent Address : Lokepur, Kenduadihi,Bankura, West Bengal, India,722102Current Address : 326 Canton Rd Unit 715Cumming, Georgia, USA, 30040