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SUMMARYSKILLSEXPERIENCESHEILAANDERSON WWW: Bold ProfileEMAIL AVAILABLEPHONE NUMBER AVAILABLEMinneapolis, MN 55404Skilled medical office professional with 20 years of experience working in a fast paced medical office setting specializing in account management, accounts receivable, processing medical claims, and working insurance denials. Excellent customer service skills communicating with patients and insurance companies in getting claim denials paidexperience with electronic medical records, filing and clerical procedures. Thorough Billing Specialist offers account management, account reconciliation, invoicing expertise, outstanding time management, and data entry capabilities. Focused and meticulous professional with extensive experience developing and sending bills to customers for services. Solid grasp of MS Office and ER software. Clinical Documentation Records Organization Medical terminology proficiency Data Security Medical terminology understanding ICD-9 coding experience Data Entry HIPAA Compliance File Organization Record maintenance Filing systems expertise Paperwork Processing New patient chart preparation Work well independently Medical Coding Records Management Insurance Eligibility Payment Collection Medical Billing Filing procedures Insurance billing procedures Insurance Verification ICD-10 Coding Medical Records Maintenance Attention to Detail Multitasking and Organization Problem-Solving Medical Terminology Understanding of medical terminologyMEDICAL OFFICE ASSISTANT Apr to 01/2024Dermatology Specialists PA - Edina, MN Verified insurance coverage for each patient visit. I accurately entered billing codes into the computer system for reimbursement purposes.Ensured that all required paperwork was completed accurately before submitting it for processing. Prepared patient charts before each appointment. Followed HIPAA guidelines to ensure the confidentiality of patient information. Collected payments from patients for services rendered. Performed basic clerical duties such as filing documents, entering data into the computer system, and photocopying forms and documents. Managed medical records using an electronic health record system. Submitted diagnosis and procedure codes for insurance companies. Completed and safeguarded medical records, securing patient information to maintain confidentiality.Collected co-pays and insurance data, applying full and proper payment to patient accounts. Maintained confidentiality of records relating to client's treatment Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Adhered to HIPAA requirements to safeguard patient confidentiality. EDUCATION ANDTRAININGCERTIFICATIONSIdentified discrepancies in medical records, such as missing or incorrect documentation.Created and maintained accurate documentation for all prior authorization activities. Generated reports detailing outstanding customer balances and aging information. Prepared monthly statements for customers and sent out reminder notices. Assisted in resolving claim issues related to billing and reimbursement inquiries. Minneapolis Technical And Community College - Minneapolis, MN Medical Office Administrative AssistantInformation Technology, 06/1995 Certified Personal Care Assistant