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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
LinkedIn: LINKEDIN LINK AVAILABLE
PROFESSIONAL SUMMARY
Results-Driven and Passionate Procurement Leader, with expertise in Source to Pay (S2P), Source to Contract (S2C), Procure to
Pay (P2P), Vendor Management, Third Party Risk Management (TPRM) and strategic sourcing processes coupled with
technology platform experience with Zycus S2P, SAP Ariba, and Oracle Fusion.
Orchestrated IT and managed services Program/Project management and Business Analysis for over 20 years, specializing in
mission-critical applications, Cloud (SaaS), ERP solutions, Business/Digital Transformation in various business functions.
Leveraged advanced Artificial Intelligence solutions, including Zycus Merlin AI and WNS The SmartCube SmartRisk in
Procurement processes building efficiency and value to customer business.
Expertise with Procurement Life Cycle Management, Sourcing Contract Life Cycle Management (SCLM), Vendor Life Cycle
Management and Product Life Cycle Management.
Integrated using EDI connectors with SAP Successfactors, Zycus and Kingdee K/3 and EAS, ensuring seamless data flow value-add.
Directed cross-functional teams as a PMP & IIBA -certified professional, ensuring on-time and within-budget project delivery.
Directed software product management initiatives, employing Waterfall, Agile Scrum methodologies and managing sprints.
Maximized data-driven decision-making with analytics and business intelligence platforms such as Jaspersoft Enterprise Edition.
KEY DOMAIN SKILLS
Procurement (S2C, P2P, VMO, TPRM), Finance (AP), HR/HCM, Learning, Talent Management, Healthcare, IT
KEY CLIENT INDUSTRIES
Manufacturing, Travel, Healthcare, Aerospace, Defense, Insurance, Banking and Financial Services, Information Technology, Utilities
SOFTWARE APPLICATIONS KNOWLEDGE
Procurement (Source-to-Pay) Zycus Source-to-Pay (S2P), SAP Ariba, Oracle Fusion, WNS ProjecTrac
Artificial Intelligence & Machine Learning Zycus Merlin AI, WNS The SmartCube SmartRisk
Human Capital Management (HCM), SAP SuccessFactors, Oracle Taleo, Cornerstone OnDemand, Asure Time Management,
Learning Management Systems (LMS), Kingdee K/3, Kingdee EAS, Oracle Peoplesoft, Oracle Learning Management (OLM),
Talent Management Systems (TMS) NetDimensions Talent Suite, Ceridian Source 500, ADP PCPW, ADP PayeXpert
Healthcare Eskadenia Insurance Software - Medical Benefits System
Enterprise Resource Planning (ERP) Oracle E-Business Suite, Kingdee K/3 and EAS
UML / BPM Microsoft Visio, Sparx Enterprise Architect, IBM Rational Rose
Agile Scrum tools Seapine Test Track Pro, HP ALM, Atlassian JIRA
Analytics / Business Intelligence Jaspersoft Enterprise Edition
Report Designer Business Intelligence Reporting Tool (BIRT), SAP Report Designer, ADP Reportsmith
Collaboration Tools SAP JAM, Atlassian Confluence, Microsoft SharePoint, Kingdee Weibo, Tencent QQ, Zoom
Project Management PMI PMBOK, Scaled Agile Framework (SAFe), Microsoft Project
Business Analysis IIBA BABOK tools and techniques
Database Management Microsoft SQL Server
Vendor Risk & Performance Management Archer Integrated Risk Management Platform, Zycus Vendor Performance
CERTIFICATIONS & TRAININGS
Project Management Professional (PMP ), PMI, USA
Certified Business Analysis Professional (CBAP ), IIBA, Canada
Certified Product Manager (CPM ), AIPMM, USA
Master Blackblot Product Management Professional (Master BPMP), Israel
Certified Product Marketing Manager (CPMM ), AIPMM, USA
KEY ACHIEVEMENTS
US/EMEA: Directed WNS largest Procurement vertical accounts in BFSI vertical with a revenue of US$1-3M annually.
US: Implemented Zycus S2P Procurement Solutions for US Customers - Jacksonville Electric Department (JEA), J.M Huber
Corporation, Brother International, Hitachi Vantara, Delek Inc., American Family in USA adding revenue of US$ 3M.
US: Established new Workforce Management (HCM/HRMS/HRIS) modules of Asure's solutions, increasing revenue by 70%.
China: Launched Kingdee EAS and K/3 ERP modules at Hong Kong and Singapore target market adding 6M RMB.
HK: Launched new features, modules, mobile app, BI portal expanding NetDimensions portfolio and revenue to HK$2M.
UAE: Instituted Eskadenia Insurance system integrated with Oracle Finance & HR modules, with a budget of AED 3M.
UAE: Implemented SAP SuccessFactors and integrated with Oracle EBS within 4 months at Emirates, under budget of AED 7M.
UAE: Implemented SAP JAM social enterprise and SAP Analytics solution within 2 months, under budget of AED 3M.
WORK EXPERIENCE
WNS Holdings Limited, HQ at NY and Mumbai June 2021 July 2024
Role: Director Procurement Products and Services (Managed Services)
Key Customer Accounts: Entegris (MA), Crowley Maritime (FL), Aviva Insurance (UK), AmexGBT (UK), First Abu Dhabi Bank (UAE),
NetApp (US and India)
Responsibilities:
Program and Project Management Leadership oversight of Procurement products and services management in a managed
services organization, leading a diverse team of 100+ Procurement Professionals across US and EMEA regions.
Orchestrated the management of high-value procurement portfolio worth over $3-4M, utilizing Oracle Fusion and SAP Ariba to
streamline procurement operations and ensure a 95% project completion rate.
Liaise with Senior Leadership and Finance to build IT and Operations strategy delivering value of more than $3M in revenue.
Spearheaded digital transformation initiatives, leading to a 60% enhancement in business process automation and a 25%
growth in digital revenue streams.
Supervised and supported a team of IT procurement professionals, fostering career development and mobility, resulting in a
15% increase in team productivity.
Established project management methodologies, contributing to a 25% improvement in project performance and stakeholder
satisfaction.
Implemented governance standards across the portfolio, monitoring and updating the status of program portfolio to maintain a
98% adherence to SLA and quality standards.
Successfully implemented a $2M cost-down initiative, reducing operational costs by 11% through strategic global sourcing.
Introduced innovative Artificial Intelligence-driven tools and automation to optimize operational workflows, reducing cycle
times and increasing process efficiency by 35%.
Negotiated and established long-term contracts with suppliers, resulting in a consistent 15% cost reduction.
Zycus Inc., HQ at Princeton, NJ; Mumbai June 2018 June 2021
Role: Program Manager US Delivery
Key US Customer Accounts: Brother International (NJ), J.M Huber Corporation (NJ), Jacksonville Electric Department (JEA, FL),
Hitachi Vantara (CA), American Family (WI), Integrated Game Technology (IGT, NV), Kinross Gold Corp (Canada), Delek Inc. (TN).
Responsibilities:
Led the delivery of 20+ large software projects, enhancing operational efficiency by 30% & reducing time-to-market by 25%.
Implemented Agile methodologies, resulting in a 40% improvement in project delivery speed and a 35% increase in CSAT.
Developed and executed a strategic vision for product roadmaps, aligning with business goals, resulting in 15% increase in ROI.
Supervised cross-functional teams of 50+ members, fostering a collaborative environment that increased productivity by 20%.
Optimized project budgets, achieving cost savings of $1M+ annually through effective resource allocation and automations.
Championed a customer-centric approach, delivering products that exceeded customer satisfaction scores by 30%.
Drove innovation with R&D efforts, launching 3 new products/modules that captured a 15% market share within the first year.
Oversaw the execution of complex projects using Agile methodology solution design, ensuring timely and quality delivery.
Built and executed aggressive Project plans for Product and Service Implementation with adherence to client time expectation.
Driven Automation programs using RPA built-on Python for building operational efficiency in Software Implementation.
Client: StepnRise Consultancy LLP, Mumbai, India August 2013 May 2018
Role: Project Management and Business Analysis Consulting
Client: Emirates Airlines, Dubai, UAE (2015-16)
Responsibilities:
Directed a portfolio of Opex and Capex projects, employing project management methodologies to deliver effective solutions.
Oversaw the entire project lifecycle from planning through execution, ensuring strategic alignment and client satisfaction.
Led SAP SuccessFactors Global roll-out and Eskadenia Medical Insurance System implementations, applying business analysis
and project management expertise.
Carried out comprehensive requirements gathering and analysis to align with client needs and organizational goals.
Developed detailed solution design, project plans, schedules, and resource allocation strategies to ensure timely delivery.
Produced Solution Design Document (SDD), Test cases, Requirements Traceability Matrix (RTM), System Requirements
Specification (SRS), UAT Progress report.
Implemented best practices in business analysis and project management, ensuring effective solution delivery.
Carried out risk assessments and developed mitigation strategies to address potential project challenges.
Analyzed project performance metrics, providing insights to drive continuous improvement.
Delivered high-quality solutions within budget and scope, ensuring project success.
NetDimensions Limited, London and Hong Kong July 2012 July 2013
Role: Product Manager
Key Customer Accounts: Fresenius-Kabi Medical Care (FMC, IL), GoTo Technologies (MA), BBC Academy (UK), Omron Healthcare
(IL)
Responsibilities:
Supervised a product team of 20+ professionals, overseeing the development and launch of high-impact product solutions.
Directed the Agile Scrum product development cycle, ensuring timely and high-quality deliverables.
Developed comprehensive product requirements, user stories and specifications, aligning with market needs.
Carried out solution design, competitive analysis and impact assessments to guide product strategy and development.
Led usability studies with over 100 participants, enhancing product design and functionality.
Prioritized user stories and directed the product backlog, focusing on delivering critical features.
Created and maintained detailed product documentation, including PRDs and project plans.
Coordinated with R&D and engineering teams to ensure seamless integration of product features.
Monitored product performance and user feedback, implementing continuous improvements.
Kingdee International Limited, Shenzhen, China August 2008 June 2012
Role: Product Manager
Key Customer Accounts: Lippo Group (Indonesia), Bohai Oil (Beijing), Braun (Germany), Domtar (Canada), Groupon (IL, US),
Hettich International (Germany), Wanvog (China), Venetian Macau, Carlsberg (Denmark), Cigna (US), Lyondell Basell (TX, US),
Mitsubishi (Japan), Mitsui Sumitomo Insurance Group (MSIG, Japan)
Responsibilities:
Led a product management team of 20+ professionals, developing and executing ERP product strategies.
Defined long-term and short-term product strategies, aligning with market needs and company objectives.
Oversaw the product lifecycle from ideation to launch, ensuring timely and successful execution.
Developed detailed solution design, product roadmaps, outlining development timelines and milestones.
Carried out market research and competitive analysis to drive product innovation and strategic positioning.
Led cross-functional teams in the execution of product enhancements and new features.
Monitored product performance metrics and user feedback, guiding continuous product improvement.
Executed successful product launches, achieving market penetration and revenue growth.
Asure Software Inc., Seekonk, MA May 2005 April 2008
Role: Business Analyst / Team Lead - Product Management
Key US Customer Accounts: Peoples United Bank (CT), Comdata (TN), Ceridian (MN), Public Storage (CA), March of Dimes, Aetna,
John Hancock, UPMC, United Health Care, Vision Service Plan, Blue Cross Blue Shield, American Specialty Health, Guardian Life,
Great West and CompBenefits
Responsibilities:
Supervised a team of 10+ project professionals, leading the delivery of multimillion-dollar HCM solutions.
Developed and authored project plans for complex US client accounts, ensuring timely delivery and quality.
Led requirements elicitation, solution design and analysis for iEmployee HCM solutions, aligning with client needs and
objectives.
Developed detailed project documentation, including requirements specifications and project plans.
Hewitt Associates Limited, Deerfield, IL | Mumbai May 2004 April 2005
Role: Payroll Associate
Client: Shared Services, Managed Services Circuit City
Tracmail Limited, Mumbai August 2003 May 2004
Role: Customer E-Service Representative, Microsoft Global Support
Client: Microsoft
EDUCATION
Manipal University Jaipur (MUJ), MBA in Data Science and Analytics, 2022 2024
University of Pune, Bachelor of Engineering, Major in Computer Engineering, 2000 2003
Muchhala Polytechnic, Diploma in Computer Engineering, 1997 2000
LANGUAGE PROFICIENCY
English | Chinese Mandarin | Marathi | Hindi | Malayalam
MEMBERSHIP/ASSOCIATION
Project Management Institute (PMI ), USA
The International Institute of Business Analysis (IIBA ), Canada
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