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Home: PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryMotivated Culinary offering over 16 years experience in the food industry. Focused on high standards for taste and quality, while maintaining profitable margins. Superior communication and leadership skills. all around highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.SkillsInstitutional and batch cookingCake decorating expertiseBeautiful presentation of foodStrong attention to safe food handling proceduresHospitality and service industry backgroundServSafe CertificationDecision-makingOutgoing and energeticProblem-solvingCustomer serviceForecasting and planningVendor relationsManagementTeam leadershipMoney handlingEmployee training and developmentLifts and carries up to 100 lbsUp-selling capabilityCommitted team playerQuick problem solverThrives in fast-paced environmentHand-eye coordinationCritical thinkingTime managementConcentrationForklift operationWork HistoryKitchen Manager 06/2011 to 08/2017TGI Fridays San Antonio, TXcustomer concerns with food preparation in a timely manner. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. Maximized quality assurance by completing frequent checks of the line. Coordinated and organized all restaurant inventory. Oversaw food preparation and monitored safety protocols. Hired and managed all kitchen staff. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies. Motivated staff to perform at peak efficiency and quality. Purchased food and cultivated strong vendor relationships. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. Actively participated in ongoing customer service programs to build sales and rapport in the community. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.Warehouse Coordinator 03/2015 to 06/2016C & J Equipment Manufacturing pleasenton, txLoaded products weighing up to 24000 pounds onto trailers for delivery. Loaded and unloaded pieces into boxes for shipment. Trained staff on material handling processes to reduce shipping times. Director of 55000 square foot warehouse, shipping 9000 shipments per year. Moved freight, stock and other materials to and from storage and production areas and loading docks.Led warehouse improvement initiatives to advance operational efficiencies. Received, stored and shipped goods and materials. Picked up incoming stock and delivered materials to designated locations. Divided cargo received by account Number and intended location. Sorted cargo before loading and unloading. Tagged all inbound merchandise with receiving date. Reported all equipment failures and malfunctions to supervisor. Tracked time spent on assignments each day for productivity reporting. Operated forklifts and other heavy machinery safely. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations. Used item Numbers to properly stock warehouse. Attached identifying tags to containers. Recorded Numbers of units handled and moved using daily production sheets and work tickets.Lead Line Cook 08/2017 to 04/2018Down On Grayson San Antonio, TXPrepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. Verified proper portion sizes and consistently attained high food quality standards. Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary. Maintained updated knowledge of local competition and restaurant industry trends. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Led shifts while personally preparing food items and executing requests based on required specifications. Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation. Practiced safe food handling procedures at all times. Verified freshness of products upon delivery.EducationI.Karen Wagner High School - San Antonio, TXII.St. Phillip's College - San Antonio, TXAssociate of Applied Science: culinary arts, 2008Culinary Arts CertificateCoursework in Culinary and Restaurant ManagementCoursework in Hospitality ManagementCoursework in Professional Cooking and BakingCoursework in Hotel Management and Hospitality ManagementCoursework in Restaurant and Hospitality OperationsCoursework in Speech and Communication, Sociology and Psychology |
