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Minneapolis, MN l PHONE NUMBER AVAILABLE l EMAIL AVAILABLEAdministrative Assistant12+ years of Administrative, Customer Service experienceDetail-oriented and a multi-tasker. Self starter Able to balance competing priorities and tight deadlines.Known for quality, timely completion of projectsHighly trustworthy, discreet, ethical, energetic, well organized, enjoys challenges and adapts quicklyKey SkillsOffice Skills:Office ManagementRecords ManagementDatabase AdministrationComputer Skills:MS office 2010WindowsC-DottLotus NotesSpreadsheets/ReportsEvent ManagementCalendaringMS AccessInternet explorerFactual DataAdobe AcrobatFront-Desk ReceptionExecutive SupportTravel CoordinationPhoto ShopSiebelAct10-keyExperienceUnited Health Group, Edina, MN2009 to PresentInquiry AnalystSupporting Account Managers, Receive and respond to incoming telephone inquiries, Working with highly confidential information, Verify information regarding COB matters, Maintained data in Siebel database, Performed general administrative duties such as preparing forms, maintaining filing systems, retrieving data and running reports, notifying appropriate personnel of equipment problems, and other similar responsibilities.Cardinal Family Chiropractic, Edina, MN2006 to 2009Chiropractic Assistant/Office ManagerTyped and filed doctors reports, verified health insurance benefits and filed insurance claims,Maintained flow of patients through examination process, scheduled appointments, took vitals, maintained office supplies, Received packages and special deliveries.American Frontier Mortgage, Plymouth, MN2004 to 2006Administrative Assistant/Loan ProcessorMaintained accurate up to date confidential client files, Data entry, account management, Maintained office suppliesMeeting and event planning along with Advertisement coordination Managed the telemarketers, scheduled appointments, send follow up letters to clients, Answered incoming phone calls and directed them to theappropriate loan officer.Hilton, Minneapolis, MN2003 to 2004Finance Administrative AssistantAssist in the up keeping of all office equipments, including fax and photocopier, Follow up on payment for due invoices, made hotel reservation, Issued Room Bank Voucher as per Request, Prepared office for conferences and Board meetings, Answered phones and route calls accordingly.EducationHennepin Technical College, Anoka, MN2002-2003Nursing Assistant Home Health Aide |