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Title Customer Service Call Center
Target Location US-MS-Lumberton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lumberton, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOver 20 years of customer service experience in various retail, front office, and call center settings. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeChannel Control Merchants-Hattiesburg, MSDecember 2023 to PresentAssists customers in a retail setting with obtaining information on products in the company. Call Center RepresentativeMaximus-Hattiesburg, MSOctober 2021 to December 2023Customer service for Healthcare insurance, including Medicare and the federal marketplace. GroundmanAmerican Utility Services-New Orleans, LAAugust 2020 to October 2021One of most favorite positions to ever have the privilege of being in. Helping restore service for thousands of people in Louisiana after a hurricane had taken out power and communications ability for everyone in the area. Anything needed to be done in order to help the linemen. Whether flashing traffic in the rain or pulling the cord to wrap up the lines together, to driving the bucket trucks, whatever was needed to get it done. Received some training in bucket with lineman. Office AdministratorEntrekin Metals, LLC-Columbia, MSFebruary 2019 to August 2020Handled all office duties, accounts, vendors, clients, customers, and employees time records. Ordered supplies, data entry for each payout, etc.InspectorZodiac Aerospace-Columbia, MSSeptember 2016 to February 2019Make IWIs and PVRs based on blueprints for specific products. Train other inspectors. Complete necessary paperwork for each project.HousekeeperIndependent contract work at USM coed apartments-Hattiesburg, MS January 2014 to September 2016Cleaned apartments after tenants moved out and before new tenants were scheduled to move in. Housekeeper/LaundryDrus Inn-Hattiesburg, MSDecember 2012 to January 2014Washed all linens for each Room assigned as well as cleaned each room as specified in cleaning checklist provided by management.Bakery ClerkCorner market-Oak Grove, MSJanuary 2010 to December 2012Made multiple gourmet breads, cakes and other deli/bakery items Full time stay at home momHome-Brooklyn, MSOctober 2007 to December 2009Married in November 2006 and then had son October of 2007 and was able to stay home and enjoy being new mom for the first two years after his birth.Meat WrapperLil butcher shoppe-Hattiesburg, MSNovember 2006 to October 2007Waited on customers and wrapped meat, then moved to seafood and then to only doing the companys secret recipe stuffed potatoes.Deli ClerkSunflower-Hattiesburg, MSMay 2004 to November 2006Washed dishes, ran lunch and dinner line, helped cook, made rotisserie chickens, cleaned deli, sliced cheese and meatsEducationCollege in Business AdministrationPearl River Community College - Poplarville, MSAugust 2004 to March 2006Skills Inspection (4 years) Aerospace (4 years) Quality Inspector (4 years) Office Management (1 year) Business Management (1 year) Time management (10+ years) Quality Control (4 years) Quality Assurance (4 years) Management (1 year) Computer skills (10+ years) Phone etiquette (2 years) Microsoft Excel (10+ years) Research (10+ years) Organizational Skills (10+ years) Microsoft Word (10+ years) Budgeting (10+ years) Blueprint reading (4 years) Tutoring (10+ years) Dimensional inspection (4 years) Quality inspection (4 years) Math (10+ years) Writing Skills (10+ years) Accounts receivable (1 year) Mentoring (10+ years) Merchandising (10+ years) Accounts payable (1 year) English (10+ years) Payroll (1 year) Bookkeeping (10+ years) Supervising Experience (1 year) Regulatory requirements (10+ years) Satisfaction (10+ years) Flexible (10+ years) Customer retention (10+ years) Retention (10+ years) Fast-paced (10+ years) Medicare (2 years) Federal Healthcare Marketplace (2 years) Medical billing (2 years) Home healthcare insurance (2 years) Health information management (2 years) Healthcare sales (2 years) Call center (2 years) Contracts (6 years) Order picking (2 years) Multi-line phone systems (2 years) Staff training (10+ years) Sales Customer service Leadership Marketing Conflict management Mentoring Supervising experience Google Suite Mobile devices Windows Google Docs Cash handling Typing (10+ years) Training & development Budgeting Operating systems QuickBooks Technical Support Quality Inspection Manufacturing Project Management Negotiation Meat Cutting Residential Cleaning Accounting Sales Negotiation Analysis skills Customer service Leadership Marketing Project management Conflict management Mentoring Google Suite Budgeting Research Windows Microsoft Powerpoint Coordinate Measuring Machine Custodial experience (10+ years) Customer service (10+ years) Quality control Blueprint reading Assembly Data collection Driving iOS Supervising experience Google Docs Training & development Merchandising Account management Computer networking Precision measuring instruments Mobile devices Software troubleshooting Documentation review Accounting software Technical support Operating systems Profit & loss Cash handling Help desk Accounts receivable Clerical experience Tutoring Recruiting Teaching Accounts payable Data visualization Payroll Office management Social media management Scripting General ledger accounting Continuous improvement Cash register Account reconciliation Front desk QuickBooks General ledger reconciliation Quality assurance Balance sheet reconciliation HIPAA Accounting Cash management Retail sales Schematics Bookkeeping Content development Guest services Microsoft Windows Server IT Childcare Video editing Cooking Photography Administrative experience Microsoft Office Communication skills Organizational skills Microsoft Excel Microsoft Word Microsoft Outlook Writing skills Supply chain Time management Logistics Accounts receivable Accounts payable Account reconciliation Communication skills Supervising experience Customer serviceCertifications and LicensesDriver's LicenseOctober 2022 to October 2028

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