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Click here or scroll down to respond to this candidateCandidate's Name 2506 Pittland Lane Bowie, MD 20716 Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLECareer Objective: Over twenty years of successful experience in public service, administrative support and sales. Summary of qualifications includes data analysis, oral and written communications, customer service, case tracking, training, research, and staff management.Professional Experience Security Clearance Level: TOP SECRET CLEARANCEEstee Lauder Annapolis, MD 5/4/2022 to 2/23/2023 Manager at MAC CosmeticsMACYS Annapolis Mall, Annapolis MallOpen Counter, Count register currency, Close Counter, Count register currency, Make end of day money dropDeliver outstanding customer service, Interview and hire new employees, Manage employeesTrain new employees on policy and procedures, Safe practices, Customer ServiceManage and monitor time and attendance, work in a fast-paced environmentTrain employees on proper makeup application techniques, tips and product knowledgeDeliver daily expected sales plan to employees, Set counter goals based on last fiscal yearAbility to see problems and develop action plans per inventory/stock issues/staff performanceCreate cosmetic events, Put out all new trending display units along with new cosmetic linesCollect and store all incoming stock immediatelyAcknowledge all employee compliments/reviews and resolve any complaints, Attend weekly/monthly manager meetings and update trainings via in person or zoomLead, coach and develop employees on how to make or exceed sales and service goalsMeet with employees quarterly for reviews and work ethic behavior if neededGo over whats trending in the beauty industry to drive sales, Communicate effectively,Apply cosmetics on customers, Pull requested cosmetics for customers point of salesStay on the floor with employees to ensure the counter is always delivering the best practicesOlgoonik Solutions 9/16/2019 to December 2019 Senior Government Information SpecialistUnited States Department of State HST Main State Wash. DC Legal-FOIA/PA LitigationsCoordinates the processing of FOIA and Privacy Act Requests for information.Prepares detailed Litigation Reports for the Office of the Legal Advisors (L) and The Department of Justice (DOJ) Attorneys representing FOIA/PA lawsuitsReview incoming requests for clarity and reasonableness and respond effectively.Works closely with Office of Legal Advisor (L) on FOIA cases that have gone into litigation.Apply FOIA Redactions and Exemptions to cases for reviewers and L attorneys sign off before releasing to the requestor and the general public.Work with IPS Reviewers to correct any errors to ensure responsive documents are reviewed before release.Serves as a contact and coordinator for all FOIA issues relating to litigation cases.Draft declarations for filing litigation cases in Federal District Court.Review, and edit a wide variety of legal documentation to include status reports, motions, and declarations.Coordinate weekly meetings with L Attorneys and the Department of Justice (DOJ) on all litigation case statusMeet weekly with all L Attorneys, Analyst, Reviewers and Support Staff on all Litigation case updates, case current status, case closures and case successes.Monitor and Respond to Litigation Consults and Referral requests per court cases for all Bureaus and AgenciesPerform complex research in the State Archiving System (SAS) and the Central Foreign Policy Files and tasks other Department Bureaus, offices and overseas posts to search for responsive records for litigation court cases.Utilizes electronic record keeping systems and other sophisticated tools to monitor and track cases progress, review release and denial decisions, generate reports and out process cases.Tracks deliverables and due outs using deadlines communicated by Office of Legal Advisors (L), and internal processing deadlines.Conducts organizational assessments of projects and programs designed to improve and streamline cases.Assists with training as needed pertaining to exemptions and nuances of FOIA law, documents analyses and techniques for processing records subject to appeal or litigation.Supervisory Responsibilities: Mentor and Train Intermediate Specialists.Nisgaa Tek, LLC 6/17/2019 to 9/13/19 Senior ParalegalUnited States Department of State SA-02 & HST Main State Wash. DC Legal-FOIA/PA LitigationsAnalyze, Evaluate and Process FOIA/PA requests and provide advice and guidance to L, management and staff in accordance with applicable laws, regulations, exemptions and procedures.Work closely with L attorneys on FOIA cases that have gone into litigation. Draft declarations for filing in Federal District Court.Work with IPS Reviewers to correct any errors to ensure responsive documents are reviewed before release.Apply FOIA Redactions and Exemptions to cases for reviewers and L attorneys sign off before releasing to the requestor and the general public.Respond effectively to questions relating to complex FOIA requests involving multiple programs and officesServe as a contact and coordinator for all FOIA issues relating to litigation cases that include interpretation of DOS, GIS, and IPS policies related to the release of information under the FOIA and Privacy Act.Coordinate with L Attorneys and the Department of Justice (DOJ) on all activities related to litigation casesReview litigation documents and manages overall case progress. Perform complex research in the State Archiving System and the Central Foreign Policy Files and tasks other Department Bureaus, offices and overseas posts to search for responsive records.Draft, edit and review legal documentation, create, organize and maintain administrative FOIA/PA recordsUtilize electronic record keeping systems and other tools to monitor/track case progress, review, release /denial decisions, generate reports and out process cases.Review files for accuracy, completeness and timeliness and submit monthly reports documenting all work accomplished.Supervisory Responsibilities: Mentor/Train Intermediate Specialists.The Tolliver Group Inc. 4/24/2018 to 6/11/2019 FOIA Assistant/ Management AnalystUnited States Department of State SA-17 Wash. DC American Citizens Overseas Citizens Services/LegalAssist Attorneys and Legal Team with drafting letters and proofreading and redacting documents.Receives, analyzes, processes and scans incoming correspondence FOIA taskers. Validates and researches database, creates, verifies and retrieves over 100 records and cases per FOIA Excel Tracker.Performs analysis per FOIA case to determine program and stakeholder involvement.Apply FOIA Redactions and Exemptions with Vaughn List to cases for reviewers and L attorneys sign off before releasing to the requestor and the general public.Work with IPS Reviewers to correct any errors to ensure responsive documents are reviewed before release.Tracks FOIA tasker assignments within My Data database to generate FOIA operations and reports including Excel Spreadsheet to internal, external and international posts.Administers file creation, scans and photocopies materials, performs cropping, scaling, and adjusting of contrast and brightness necessary to achieve an acceptable quality image for document redaction.Assign FOIA cases to team for redactions and document cleanup.Send correspondence and follow up with the general public per records requests and task the associated post or posts.Dextera Corporation 12/2016-4/2018 General Clerk III (FOIA Team Department of Homeland Security IPO, EB5 Washington, DCReceive, analyze, process and scan incoming correspondence FOIA cases for the Immigrant Investor Program Office (IPO), and the Employment Based 5th Category (EB5)Research database, create, verify and retrieve over 400 plus records and cases per FOIA tracking system per dayResearch database, perform analysis per FOIA case to determine program and stakeholder involvement.Track FOIA case assignments within FIPS and CASE 360 Home database and NFTS National Case log to generate FOIA operations and reports including Excel Spreadsheet to internal program offices.Administer file creation, scan, photocopy materials, cropping, scaling, and adjusting of contrast and brightness necessary to achieve an acceptable quality image for document production.Prepare and scan over 8,000 responsive documents per day including section 508 compliance and cleaning documents for online posting. Report final responsive packages per slot sequence, ensure all files accounted for. Provide reports, requests received, cases produced and cases completed and closed.Train New Hires on the FOIA Process from cradle to grave.Track, update, identify and resolve file issues using NFTS National File Tracking Systems, RAILS, identify and generate error and recurring reports. Daily Quality Control Checks for accuracy and completenessResearch documents in ECN Enterprise Collaboration Network Library Page.Continuously pick up, sort, and deliver for internal distribution printouts and files between stops.Assist in the creation of correspondence letters, notices, messages, incl. E-mail, Skype, Faxes, Texts.RFE Request for Evidence, RFC Request for clarification, Notice of Intent to Terminate, Notice of Intent to Deny.Process, sign, stamp and interfile I-829, I-526, 924 and 924A Supplement Forms, NCE New Commercial Enterprise, Regional Center lawyer Letters, Passports, Visas G28 Notice of Entry Forms, Birth Certificates, Social Security Cards, Alien Files (A-Files), Bank Statements, Property Agreements.Accurately prepare and verify files for shipments to field offices. Coordinate appointments at the field office locations through scheduling systems, retain a copy of manifests going to and from the originating field offices.Responsible for verifying fees submitted with an application; monitor and safeguard all fees at all times.Receive mail and courier packages, open, sort, date stamp and route mail to the final recipient.Log unclassified registered mail, USPS overnight express mail, certified mail, and any other mailOne Fierce Hair Salon, Independent Hair Stylist and Makeup Artist Hyattsville, MD 12/2019 to 5/2022Anastasia Beverly Hills, Senior Pro Artist/Secretary Accounts Rep. Bethesda, MD 3/2/15-2/29/16LORAC Cosmetics, Freelance 29025 Ave. Penn, Valencia, CA 91355 4/29/14-3/1/15Makeup Artist/Stylist DC, MD, VA, NY, NC, MI, Caribbean 10/29/12-4/29/14Christian Dior Cosmetics Manager Nordstrom, 1880 Annapolis. MD 6/28/11-10/28/12Homemaker 5909 Justina Dr., Lanham, MD 20706 11/15/09 6/28/11MAC Cosmetics Product Specialist/Acting Mgr. 13500 Emerald Way Bowie, MD 11/24/06-11/14/09Customer Service Manager, Monthly MIC for entire Dept. Store, Manage 30+ EmployeesManage store accounts, data entry, create and submit schedules, organize all special events.Travel to various locations for store and brand support, greet and assist customers with colors, shades etc.Greet customers, promote sales, train new hires and employees, hands on demonstrations.Set and monitor retail sales and daily goals to ensure a productive day.Georgetown University Hospital 9/2001-12/2005 Patient Acct. Rep. II Obstetrics & GynecologyWashington, DCAnswer Emergency multiline switchboardData Entry/Create new patient files and update patient demographicsGreet/ Check In/Check Out patients/ Schedule appointmentsProcess Fee Slips/ Input CPT and ICD-9 CodesAudit accounts for accuracy and completenessResolve account discrepancies/ Collect paymentsProcess insurance claims and authorizationsReview and organize all medical reports for physicians signatureAssist with FMLA and Disability documentsComply with HIPAA OSHA and JACHO lawsPlan and organize all office events and socials/ Graph and design office materialVeterans Army Medical Center, Emergency Telephone Operator- Wash., DC 1/1997-9/2001Monitor operate and answer multiline emergency switchboardData Entry and Perform clerical dutiesRespond to all emergencies accordingly (Code Blue, Bomb Threats, Fire, Chemical Spills)Dispatch and direct all Doctors, Police, Fire Dept., EMT to the appropriate location via overhead intercom, phone, text, pagers, Responsible for distributing patient room accessoriesSkills Microsoft Office Suite (Word, Outlook, Excel, Powerpoint, Sharepoint, Access) Adobe Pro, Freedoms 2, FOIA Xpress, State Archiving System (SAS), Federal Information Processing Standards (FIPS), National File Tracking System (NFTS), Central Index Systems (CIS), Immigrant Investor Program (IPO) Workflow Tool, INFACT, iClaims, NEC, PBX Meridian Consoles, Point of Service Collections & Billing, Data Entry, Data Analysis.Summary & Highlights Work hand in hand with the Department of Homeland Security Immigration Attorneys, Economists, Adjudicators, USCIS United States Citizenship and Immigration Services, IPO Immigrant Investor Program, FDNS Fraud Detection and National Security Data System, Compliance Division, EB5 Employment Based 5th Category, Branch Chiefs, Federal Bureau of Investigation, U.S. Customs and Borders, National Security, The White House, The United States Capitol, U.S. Secret Service withholding a high level of confidentiality at all times. Proactive professional that has been described by former employers as their right hand, exceptional attention to detail, self-starter, energetic, polished, reliable as well as a fast learner demonstrating excellent interpersonal & organizational skills, outstanding customer service & support, secretarial, administrative and analytical skills, multi-tasked, professional phone etiquette, grammar, and writing Skills, team builder, motivator, ability to supervise and delegate.Security Clearance Level: Top Secret Clearance Education: Prince Georges Community College: Medical Terminology 6/3/10 Anne Arundel Community College: Spanish 11/20/03 |
