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Title Customer Service Inventory Control
Target Location US-FL-Tampa
Email Available with paid plan
Phone Available with paid plan
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Page 1ProfessionalSummaryResults-driven professional with over a decade of experience in logistics, inventory control, customer service, warehouse management, and sales. Proven expertise in optimizing inventory procedures, enhancing operational efficiency, and elevating customer satisfaction. Skilled in team leadership, logistics coordination, and ensuring compliance with safety regulations. Possesses strong organizational and multitasking abilities with a steadfast commitment to maintaining high performance standards.Knowledge &ExperienceWarehouse Receiving Team LeadAmerican Metals Supply, Inc. - Tampa, FLMay 2023 to Present Supervise and streamline material receiving and stocking processes for accuracy and timeliness. Analyze data to identify operational trends and recommend efficiency and accuracy enhancements. Oversee truck loading and unloading operations, ensuring adherence to safety and efficiency protocols. Provide responsive customer service for on-demand orders, ensuring client satisfaction. Train and mentor new team members on warehouse procedures and safety protocols. Implemented digital tools to optimize warehouse layout and enhance inventory organization. Utilized NetSuite for efficient material location management to maximize space utilization and accessibility.Field Sales RepresentativePepsiCo - Tampa, FLMay 2022 to May 2023 Managed merchandising and inventory ordering across multiple retail locations to maintain optimal stock levels. Created and maintained visually appealing product displays to boost sales and brand visibility. Coordinated deliveries with store managers to ensure timely and accurate product availability. Fostered strong relationships with store personnel, addressing concerns and providing product expertise. Analyzed sales data to identify trends and adjust sales strategies for enhanced performance.Stephen N. Frost2202 Malibu Dr.Brandon FL 33511Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPage 2Knowledge &Experience(cont.)Shift Lead & Sr. Forklift OperatorGordon Food Service - Plant City, FLMay 2020 to May 2022 Selected and prepared customer orders for shipment, ensuring precision and efficiency. Operated forklifts and other warehouse equipment proficiently for loading and unloading tasks. Managed inventory placement to ensure proper storage and accessibility. Supervised shift personnel to maintain productivity and compliance with safety standards. Conducted routine equipment inspections and maintenance to uphold operational readinessWarehouse SupervisorAmerican Metals Supply, Inc. - Tampa, FLApril 2014 to May 2020 Directed daily warehouse operations, including order fulfillment, loading/unloading, and inventory management. Provided prompt and accurate customer service for on-demand orders. Coordinated closely with logistics teams to optimize delivery schedules and inventory control. Implemented rigorous safety protocols and conducted training sessions to ensure a secure work environment. Conducted regular inventory audits to maintain accuracy and prevent shortages.Education &CertificationsHigh School DiplomaHilliard Middle-Senior High School - Hilliard, FLAugust 2003 to June 2005Lift Machinery CertificationSouthern States ToyotaLift - Tampa, FLMay 2024ReferencesPersonal references available upon request

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