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Customer Service Library Assistant Resum...
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Title Customer Service Library Assistant
Target Location US-IL-Collinsville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Collinsville, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIve been working fast paced jobs from age 15, Ive been lucky to gain skills in lots of different roles, working with different and unique people. I know I can bring a level of understanding and excitement to any new job! I look forward to learning and working! Work ExperienceRoom Attendant/HousekeepingBest Western Plus-Mascoutah, ILPresentI am responsible for each rooms upkeep and careLibrary AssistantMaple wood public library-St. Louis, MOApril 2023 to June 2023I was a temporary library assistant. I was responsible for book shelving, online input, customer service, and some class set up Organized library shelves and maintained the cataloguing system to ensure efficient retrieval of resources. Utilized library circulation systems to check in and check out library materials. Maintained library reading area and reference collection, including books, magazines, newspapers, and audio-visual materials. Categorized and shelved library materials according to established procedures. Performed circulation duties such as issuing and receiving library materials, collecting fines and maintaining records. Processed lending, return and renewal of library items with library computer systems. Assisted patrons with locating materials, providing reference services and answering inquiries. Conducted inventory of books, magazines and other items regularly to ensure accuracy of records. Resolved customer complaints in a professional manner while upholding organizational policies. Maintained cleanliness of the premises by ensuring all areas were neat, tidy and free from clutter. Located library materials for loan according to identification number and title. Registered patrons for library cards for borrowing books and library materials. Checked for damaged library materials to provide replacements or make repairs. Prepared equipment for daily use by stocking and maintaining paper in printers and copiers. Facilitated library patrons in locating materials, providing reference services, and answering basic questions. Processed book requests from patrons including ordering titles that are not available in the library's collection. Updated patron information through manual filing systems or automated databases. Delivered and retrieved items throughout library by hand or with pushcart. Processed print and non-print library materials to prepare for inclusion in library collections. Provided technical support in using computer hardware and software systems related to library operations.Manager/BaristaYummy donut-Collinsville, ILJanuary 2020 to February 2022 Operated cash registers and handled cash and card transactions. Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays. Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality. Training employees Maintenance of the shop Payroll Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner. Welcomed customers and answered questions regarding menu items and preparation methods. Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience. Performed cash handling duties accurately and efficiently to ensure accurate accounting records. Maintained clean and healthy environment by following proper safety and sanitation regulations. Presented and explained drink menu, answering questions to educate customers. Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks. Answered customer phone calls and appropriately addressed questions and complaints. LifeguardYMCA-Collinsville, ILApril 2018 to April 2020I was my pools lifeguard and pool manger. I was responsible for pool opening, maintenance and upkeep. I was also the main lifeguard keeping track of the adults and helping with kids activities Dishwasher/Customer ServiceThe sandwich shop-Collinsville, ILApril 2017 to June 2018I was the dishwasher, I was responsible for dish cleaning, restaurant cleaning, and some customer service Worked with coworkers to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced environment. Focused on learning new skills and staying updated with industry changes. Participated in ongoing training to enhance own job skills and knowledge. Provided efficient and courteous service to customers at all times. Stocker /customer repPetco - Belleville, ILEducationAFAAPresentKinesiologyCollege SWIC - Belleville, ILFebruary 2022 to April 2023RemoteApril 2022 to January 2023High school diplomaCollinsville High School - IllinoisJanuary 2019 to January 2022Skills Microsoft Office Autism Experience (Less than 1 year) Cash Handling (2 years) Infant Care (Less than 1 year) Library services Serving (1 year) Swimming (2 years) Customer service Customer service (2 years) Childcare (2 years) Restaurant experience (Less than 1 year) Data management Customer service rep (4 years) Food service (Less than 1 year) Childcare (2 years) Microsoft Excel Toddler Care (Less than 1 year) Coffee Experience (2 years) Cleaning Experience (2 years) Google Docs Cash handling Lifeguard (2 years) Front desk Experience with children (2 years) Pool Maintenance (1 year) Sales (2 years) Stocking and organizational skills (1 year) Typing (2 years) Barista Experience (3 years) Caregiving (1 year) Cash register Teaching Library Services Organizational Skills (1 year) Food Handling (1 year) Proofreading AccountingCertifications and LicensesAED CertificationFirst Aid CertificationLifeguard TrainingDriver's LicenseCPR Certification

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