| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Suprise, AZ PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfile SummaryTransitioning IT professional and United States Army Veteran, with secret clearance abilities. A highly disciplined and task-oriented individual with excellent interpersonal, mentoring, effective communication, and motivational skills. Possesses strong critical thinking and problem-solving abilities when analyzing and applying troubleshooting methods to resolve technical and extensive customer service issues, transitioning into the IT industry through an aggressive technical training program focused on networking, troubleshooting, and data and network security. Experience includes physically replacing and removing all computer components, understanding command line codes and servers, and currently working to obtain CompTIA A+ certification and more, after recently graduating from the Cyber Warrior Program at MyComputerCareer, which included 400 hours of IT classroom training.Troubleshooting & Problem SolvingMentoringRepairs and InstallationsResults Driven MentalityEnhanced Computer LiteracyPolicy ImplementationTechnical HardwareTraining and DevelopmentNetwork/Data ConnectivityAttention to DetailTechnical CommunicationMicrosoft OSProject ManagementCrisis ManagementVirtualizationTechnical and Non-Technical DocumentationCustomer Service SkillsTechnical SkillsOperating Systems: Windows XP, Windows 7, Windows 10, Windows 11, Sunworks, Red Hat, Android/iOS, LinuxSoftware: VMware, Adobe Acrobat, Microsoft Office (all apps), Exchange, VPN (connect tunnel, sonic wall, windows built-in) Various applicationsHardware: iMac, MacBook Pro, MacBook Air, iPhone, iPad, Android/Samsung phones and tablets, Windows laptops, Windows Desktops, Windows servers, desktop printers, LaserJet and inkjet printers, 3D printing, Fiber Optic cabling, CAT5Certifications and EducationCyber Security Southern New Hampshire University In Progress- Graduate 2025Cyber Warrior Program MyComputerCareer Graduate September 2023In Progress: CompTIA A+ CompTIA Network+, CompTIA Security+ CompTIA CySA+Bachelor of Pastoral Studies, Lee University 2014 Emergency Medical Ministry BAMC, Fort Sam Houston 2009Professional HistoryMyComputerCareer Full Time Student, Cyber Warrior Program Graduate September 2023Completed over 400 hours of technical lecture and hands-on lab trainingPracticed monitoring daily backups, antivirus status, shared storage space, and network activity, adjusting network equipment and settings as neededEducated on how to implement and maintain system security and configurations of organizations servers while providing IT support, including planning, software, and hardware configuration to end-usersAnalyzed information to determine, recommend, and plan layout for the type of computers and peripheral equipment modifications to existing systemsGenerated and verified physical security algorithms for software, firmware, and hardwareTroubleshot hypothetical incidents by recording detailed information from the customer and relaying it to the correct department for further assistanceDisplayed strong judgment in prioritizing workload based on the needs of the business and end-usersUtilized knowledge of standard network protocols such as TCP/IP, DHCP, and common network devices such as routers, and switches to ensure that internet connectivity was sustainedWork ExperienceWells Fargo, Wells Fargo Banker October 2023 to March 2024Support customers and resolve moderate to complex inquiries or issues regarding financial products and services via phone.Perform routine tasks: answering inquiries, resolving technical and customer problems, and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations.Troubleshooting the bank app, desktop support for unlocking cards, banking and standard accounts.Senior Pastor, Christian Ridge Church of God June 2014 to March 2023Research, designed, and delivered a clear vision to guide the church communityOversaw church operations including budgets, inventory, and AP/ARMinimized two mortgages by 80% the remaining balance is projected to be paid off in 6 monthsDeveloped partnerships with local community organizations to provide community supportImplemented an assimilation plan to connect individuals with various Community ProgramsAssessed eligibility, and identified individuals to receive Community Service AssistanceEstablished the church mission with Five Pillars of Ministry for the fellowship to aspire toSpearheaded service opportunities including monthly outreach in the community park as well as a Food and Clothing Closet within the church wallsPresided over pastoral counseling, served on the Youth Board for four years, and was Prayer Coordinator for the region for three yearsMaintenance Tech/Housekeeping Manager, Charlotte Rescue Mission November 2013 to June 2014Manage daily housekeeping operations for Doves Nest and ReboundSuccessfully served as Project Manager for the restoration of the Rescue MissionCreated an environment to enhance the lives of those currently receiving assistance from the Rescue MissionMinistry to Military/Youth Pastor, Legacy Church November 2012 to June 2014Expanded attendance of Military personnel from 2 to 10 in less than a monthIdentified opportunities to improve and held Bi-Weekly Bible study and or Outreach to Displaced VeteransServe as Interim Pastor, preaching at both our Charlotte and Cherryville campusesCoordinated and collaborated with local Pastors to ensure accountability in efforts to serve the communityDispersed daily Devotion and encouragement to Youth, Military, and Pastoral StaffParticipate in a one-on-one Mentorship with Pastor and Executive Pastor.Military ExperienceChaplain Assistant-SGT, United States Army, US Army National GuardJuly 2006 - June 2020Active Duty 597th Transportation BrigadeAssisted Chaplain in all facets of daily duties including counseling, facilitating seminars, and marriage planningProject Management. Plan/Organize/Facilitate monthly Prayer Breakfasts, Marriage Retreats, Single Soldier Retreats, and Suicide Prevention SeminarsOrchestrated scheduling and implemented structured policies and procedures for the use of the facilityProvided Religious support to Soldiers to the 597th and All Rapid Support Soldiers within 9 unitsGathered data and maintained reports, files, and administrative data for facility operationsOperated communication equipment and digital reporting operations in the fieldDeployed To Afghanistan in support of Operation Enduring FreedomSeptember 2008 to December 2009Provided religious support and counseling to 840 Soldiers in the 276 EN BNReceive Pallets from different organizations Stateside to distribute to various groups on FOBReceive and ship out Soldier Support Packages to 25 FOB and COPsProvide Security for the Chaplain during Indirect/Direct FireCommunity InvolvementState Regional Council Board Member, Northern New England RegionOctober 2020 to March 2023Prayer Coordinator for Region. Attend, Plan, Coordinate, and Execute morning and evening prayer during Prayer Conference, various camp meetings, and youth training throughout the region |
