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Click here or scroll down to respond to this candidateCandidate's Name
Street Address SW 27th aveOcala, Fl Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills First Aid & CPR. Language skills. Front Desk Service Surveillance equipment knowledge. Basic computer skills CDL Class BExperience05/2021- CurrentGo logistics/Kubes IncDelivery DriverLifting and loading boxes to the vehicle and unloading them at the customers locationArranged boxes and scanned for deliveryOperated delivery truck and ensured packages aredistributed promptlyResponded to customer inquiries and complaintUnderstand map reading and advanced navigation technology Maintain cleanliness of delivery truck as a daily routine Safety-cautious and worked on peak delivery timesMaintained daily delivery mileage and logs04/2019 - 05/2021LSF ShuttleBus Operatorsafely guide trolleys in all traffic and weatherconditions.responsible for inspecting buses before the start of a shift, obeying traffic laws, adhering to schedules despite conditions06/2019-09/2019Florida Fine CarsRecord ManagerTaking incoming phone callsScheduling appointmentsManage records09/2018- 04/2019AssurantCustomer Service Representative Answer incoming customer calls and provide appropriate level of service and issue resolution according to company guidelines while providing a superior customer experience. Receive and answer customer questions and resolve concerns relating to claims, warranties, and product servicing. Follow standard screens/scripts as appropriate. Maintain and update customer account records as needed. Appropriately escalate customer questions and issues when necessary according to guidelines. Assess client needs and resolve claims according to insurance policy provisions and customer service guidelines.03/2016 - 08/2018Allied Universal Protection, Brickell City Centre - Dispatcher Answer incoming customer calls and provide appropriate level of service and issue resolution according to company guidelines while providing a superior customer experience. Receive and answer customer questions and resolve concerns relating to claims, warranties, and product servicing. Follow standard screens/scripts as appropriate. Maintain and update customer account records as needed. Appropriately escalate customer questions and issues when necessary according to guidelines. Assess client needs and resolve claims according to insurance policy provisions and customer service guidelines.IQOR, Miramar, Fl - Call Center Agent Taking inbound or placing outbound collections calls. Answering technical support inquiries via incoming calls, chat or email. Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues. Performs other duties as assigned.07/ 2014- 11/ 2015HomeWatch Caregivers, Miami, Fl - Caregiver Light cooking. Light cleaning. Administer medication Assist with shower/bath Assist with exerciseEducation12/ 2010 - 04/ 2011Cornerstone Christian Correspondence, Townsend, Georgia - High School Diploma |
