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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Byram, MS Street Address
Resourceful Human Resources Director oers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs. SummarySkills Training programs Background Checks Recruitment and hiring Internal Communications Retention Strategies Labor Relations Payroll Management Leadership coaching Garnishment processing Data Reconciliation New employee processing Spreadsheet Creation Accounts Payable Excels in team leadership Work Prioritization Performance Reviews Coaching and Mentoring QuickBooks experience08/2023 - CurrentHuman Resources Director, Willow Creek Retirement Center, Byram, MS Experience Monitored employee attendance records to ensure adherence to company policy. Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.Maintained up-to-date knowledge of industry trends and developments in the field of human resources management.Prepared reports on personnel activity including hiring trends, sta turnover rates, and other relevant metrics.Analyzed employee performance data to identify areas of improvement and develop strategies for advancement. Developed and implemented human resources policies and procedures. Established an eective system for tracking employee attendance records and administering disciplinary actions when necessary.Collaborated closely with department heads on strategic planning initiatives related to workforce optimization. Managed recruitment, selection, onboarding and training processes for new employees. Oversaw payroll processing functions to ensure accuracy of payments made to employees. Recorded adjustments to previous pay-related errors. Processed and issued paychecks and earnings statements. Tracked employee vacation, personal and sick leave earnings and use. Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables. Confirmed attendance, hours worked and pay rates to properly post information in 10/2022 - 07/2023Dispatch Operator/ Customer Service, Transdev Transportation (Jatran), Jackson, MS02/2021 - 10/2022Medicaid Waiver Payroll / Garnishments, Mississippi Department Of Rehabilitation Services, Madison, MSappropriate records.Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Trained new employees on company timekeeping systems. Prepared and balanced end-of-period reports and reconciled payroll issues. Verified past employment of candidate hires. Created detailed reports of daily dispatching activities and submitted them to management. Assessed driver performance based on feedback from customers or supervisors. Determined best route options for each order based on time constraints or budget requirements. Updated database with information about dispatched orders, their status. Resolved customer complaints in a timely manner. Managed communications between customers and drivers using two-way radios. Responded promptly to customer inquiries regarding order status and delivery times. Performed administrative tasks such as scheduling appointments, setting up meetings. Coordinated with other departments to ensure smooth flow of operations. Identified areas where operational eiciencies can be improved upon. Provided guidance to drivers regarding routes, traic conditions, and other related issues. Trained new sta on the use of dispatching software and systems. Ensured compliance with local laws while driving vehicles or operating equipment. Monitored dispatch operations to ensure eicient and eective service delivery. Investigated any incidents that occurred during delivery trips and took corrective actions when necessary. Assisted with audits by providing requested documentation in a timely manner. Ensured compliance with applicable state law regarding the processing of garnishments. Prepared payment calculations for garnishments, including deductions from paychecks. Maintained accurate records and files for all garnishment activities. Assisted in the preparation of reports related to wage assignments, levies, and other forms of wage withholding or deduction. Processed payments to creditors in accordance with garnishment requirements. Validated employee information on garnishment documents with payroll records. Collaborated with various departments within the organization to ensure eicient processing of garnishments. Updated internal databases with new information related to garnishments. Coordinated responses to inquiries from government agencies regarding employee wages subject to garnishment or levy proceedings.Provided customer service support to employees regarding questions about the status of their wage attachments. Performed administrative duties such as filing documents and preparing correspondence. Reviewed timesheets for accuracy and completeness prior to processing payroll. Assisted with auditing processes related to payroll. Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues. Reviewed timecards at month end to ensure accuracy before approving payment. Managed multiple tasks simultaneously while meeting deadlines consistently. Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.Performed manual calculations for retroactive pay adjustments or special payments as required.Some College (No Degree), Cosmetology/ BusinessMoore Career College, Jackson, MSJatranTransdevEducation AndTraining High School Graduate: Fortier Senior High 1992 Technical College Graduate: Moore Career College 1994 Hilton Hotels Management Program 2002Certifications Authorization Medical Billing Pharmacy Benefits Humana MSO Verification of Benefits HIPPA |