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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEOrlando, FLLINKEDIN LINK AVAILABLEProject ManagementPerformance-driven certified professional with extensive experience in Agile and Waterfall methodologies and project management office roles working to assist organizations in increasing operational efficiency.Notable success in leading multiple projects within scope, budget, and schedule in alignment with strategic goals. Leveraging twenty plus years of experience in Information Technology in Project Management Office roles. Skilled in implementing the Agile Framework, conducting Scrum ceremonies, and resolving impediments to ensure timely delivery of high-quality software products. Well-versed in optimizing project workflows, enhancing team collaboration, and proposing value-driven solutions. Remarkable history of fostering strong relationships with product owners, team members, and senior managers through proper communication channels. Exceptional leadership and problem-solving skills, coupled with keen ability to lead cross-functional teams to deliver excellence for forward-thinking organizations.PROFESSIONAL EXPERIENCEFebruary 2024 May 2024VOYA Financial Orlando, FLSenior Business Systems Analyst Wealth Administration TechnologySenior Business Analyst responsible for working with business partners to elicit, understand, and document current business needs.Created functional specification documents detailing business requirements and the scope of work.Partnered with the business, project team, and client teams to communicate project status, issues, and recommend optimal solutions for a retirement services platform.Assisted release manager with resource, timeline, and budget estimates to ensure the project team will achieve project goals and deliver projects timely.October 2019 August 2023Koch Engineered Solutions Wichita, KSBusiness Systems Analyst: Scrum Master, Project Manager Information TechnologySupport Global IT Applications for Finance/ERP, HR, and Supply Chain functional areas as a Scrum Master.Responsible for managing product team backlog and working with product owner and product team to prioritize projects to create a single prioritized backlog by value.Coach and mentor, the KES IT organization and specific product team on the Agile framework and practices to ensure team is delivering superior value to the organization.Facilitate Agile ceremonies to ensure team is held accountable and following Scrum practices.Work with Business Partners to build preferred partnerships and ensure the product team is aligned to product objectives, goals, and Strategic Roadmap.Assist Product Team by removing roadblocks and escalating items where an impediment has been identified that is preventing the product team from delivering value.Assist in providing transparency to business stakeholders with updates on the product teams progress.Act as an Azure DevOps Administrator by managing user permissions and configuring project team updates.July 2018 July 2019EQUITY BANK Wichita, KSBusiness Systems Analyst: Project Manager Information TechnologyProject Manager responsible for creating project plans, assigning resource responsibilities, and executing the on-time implementation of multiple IT System projects.Provide senior management with written and verbal project communications, including weekly status, dashboards, and project updates.Assisted in continuing to implement project management processes across the organization and guide and mentor team members on using Smartsheet (an on-line project management software).Created detailed workflows to assist various departments in documenting their current state process to identify gaps and areas of improvement.October 2017 April 2018TEAMHEALTH Knoxville, TNSenior Business Analyst Lean Process AutomationSenior Business Analyst working to continuously improve TeamHealths internal approach to business analysis by standardizing business process and requirements management tools and deliverables.Worked on a Provider Enrollment and Credentialing re-design effort looking to enhance how information was being captured in an existing system.Facilitated working sessions, created business requirements documents, and documented project issues in both Agile and Waterfall environments.Responsible for detailing business process workflow diagrams using BlueWorks Live.Utilized JIRA to create detailed user stories and manage project back-log items.May 2016 March 2017SUNTRUST BANK Atlanta, GASenior Business Analyst Lending and Credit TechnologySenior Business Analyst working on a loan, sales, and trading project that is migrating its trading platform to a new vendor loan application to process various loan types.Responsibilities include facilitating requirement sessions with associated business partners to review and analyze the current state of involved work-streams.Document high-level process flows, functional and non-functional requirements.Act as a liaison between the business, project management, vendors, development and testing teams to communicate enhancements, issues, and ensure changes are migrated into production correctly.Managed SharePoint document repository to capture daily work tasks and project documentation.Develop User-Acceptance Test Plans and Test Scripts to support user and quality assurance testing on current and future systems.April 2015 December 2015WELLS FARGO Charlotte, NCSenior Business Analyst Enterprise Digital Properties GroupSenior Business Analyst responsible for leading the Requirements and Testing phases of a project focused on an internal web-based Inventory Item Tracking system.Facilitated requirements sessions with business stakeholders to develop Business Requirements, User Stories and Business Process flow documents detailing end-to-end requirements.Led User Acceptance Testing creating a Test plan, Test Cases, and Test Scripts to identify defects and requirement clarifications. Reported issues in daily testing status meeting.Created System Support documentation for the end-user community.March 2012 January 2015CARDINAL SOLUTIONS GROUP Charlotte, NCSenior Consultant - Project ServicesLead Business Analyst responsible for writing the Business Requirements for a new Patient Portal for one of the nations leading Healthcare Systems in the Carolinas.Created Use Cases and Business Process Flow diagrams detailing the functions of the Portal.Acted as team lead for junior analysts by creating processes and templates for use on project and reviewing deliverables.Mentored analysts on SDLC best practices specifically related to requirements management and design.Utilized SharePoint to prioritize issues and provide status updates to Project Management and Vendor Partners. Lead weekly Project Status/Issue meeting.Created the User Acceptance Test Plan and managed the User Acceptance Testing process by validating the test and production environments; logging all defects and enhancements; and reporting on testing issues on a daily basis.Acted as a Subject Matter Expert by providing training support and portal demonstrations to the Business End-User Community.May 2009 December 2011WELLS FARGO Charlotte, NCLead Business Analyst /Product AnalystWholesale Internet Services Wachovia Global Connect Product TeamProduct Analyst working on migrating Wachovia Global Connect end-users to Wells Fargo Commercial Electronic Office Portal Services.Responsible for managing business processes, portal operations, and user maintenance for a Wholesale On-line application that offers functional business applications across various lines of business.Created Business and Functional Requirement deliverables to capture and communicate future system enhancements across multiple lines of business.Managed migration pipeline process where requirements are reviewed and prioritized for monthly implementation releases.Utilized HP Quality Center to assist in executing User Acceptance Testing, Regression Testing, and Production Validation.Provided system maintenance support to effectively communicate to end-users.February 2009 May 2009TIAA-CREF Charlotte, NCSenior Business Analyst Brokerage Operations/Information TechnologySenior Business Analyst responsible for the business requirements stage for a new Online Brokerage Enrollment Portal.Elicited requirements from Brokerage Operations resources to document current and future state system design.Created Functional Requirements Document, Use Cases, and Work Flow Diagrams to document the intelligent form work flow and business processes.Worked directly with the business user community, technology teams, and vendor support teams to ensure requirements were meeting the proposed solution design.Identified, tracked, and reported issues to project management to ensure they were resolved timely and assist with meeting project schedule.November 2004 October 2008WACHOVIA Corporation Charlotte, NCManagement Consultant Lead Business AnalystGeneral Banking Group Technology eBanking Team, ATM Debit Card TeamLead Business Analyst responsible for the requirements management of a new Online Banking Service Inter - Institutional Funds Transfer and the AG Edwards Debit Card migration process.Created detailed functional requirements, use cases, and process flows to ensure that business needs are understood and met using Wachovias Engagement Project Management Methodology.Assisted in user acceptance testing by creating test scripts; validating and certifying test environment utilizing Mercury Test Director.Consulted and provided application subject matter expertise as needed.Acted as liaison between Business Partners, Project and Vendor Management, Development and On/Offshore Quality Assurance to ensure design expectations are properly implemented.Capital Management Group Retirement Services TechnologyProvided system design, requirements definition, and quality assurance testing across the following platforms: Siebel CRM Tool, Analytic Reporting Tool, and Pyxis Wireless application.Developed monthly test plans, ensured certification of test environment, coordinated monthly releases and provided release updates to development team and project management.Managed the issue resolution and change control process of system defects found through the functional and automated testing process.Provided training and help-desk support planning to end-user community.Supported project management with the maintenance of MS Project Plan and other status reports for project sponsors.February 2004 October 2004AETNA, Incorporated Blue Bell, PAManagement Consultant: Business Analyst Project Services/ Pharmacy DivisionUtilized the Aetna Project Life Cycle Methodology to facilitate design and fact-finding sessions.Conducted impact analysis of technology changes on business processes and existing technology for a pharmacy Unix-based claims adjudication system.Analyzed and translated business needs to create functional specification documents, use cases and process flow diagrams; and ensured specifications met defined business requirements.Managed project tasks and reported risks and issues to project management.July 1999 October 2003CAP GEMINI ERNST & YOUNG Consulting U.S., LLC Vienna, VASenior Consultant: Technical Business AnalystHealth/Managed Care, Financial Services Industries, and TelecomDesign Team Lead, Testing Component Lead, Requirements Team MemberConducted solution design sessions to develop web-based applications utilizing the Rational Unified Process Methodology. Developed and maintained use cases and screen specifications.Managed design project tasks: reported project risks/ milestones/ issues to project management.Created business process workflows utilizing UML for GUI navigation.Defined, wrote, executed test scripts and created and validated test data; reported defects and build issues to development team.TECHNICAL SKILLSMicrosoft Office (Word, Excel, PowerPoint, Access, Project), Microsoft VISIO, Microsoft SharePoint, Azure DevOps, Jira, Rally, BlueWorks Live, Lucidchart, Smartsheet, Team Foundation Server, Rational Requisite Pro, Caliber Requirements Management, HP Quality Center, Project Gateway,TRAININGProfessional Scrum Master Certification, Professional Scrum Foundations, Smartsheet Product Certification, BA Foundations Agile Requirements, Rational Unified Process Methodology, RUP Requirements Management with Use Cases, Unified Project Management, Facilitated Session Leader Training, HP Quality CenterEDUCATIONNorth Carolina Agricultural and Technical State University, Greensboro, NCBachelor of Science Degree: Major: Business ManagementDISTINGUISHED HONOR: Summa Cum Laude Graduate |
