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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAn ambitious young adult with years of experience in various work fields, specializing in customer service for some of the largest and most popular corporations. I have a passion for assisting clients, patients, and customers while making their interactions with the companies I represent memorable and enjoyable. I am a dependable and devoted employee and I always strive to reach top tier performance. EXPERIENCEAPRIL 2021  DECEMBER 2021ACTIVITIES ASSISTANT, PARKRIDGE NURSING & REHAB- Plan and facilitate fun, safe, and therapeutic events while on time and under budget.- Administer surveys to receive feedback from patients and staff.- Create and handle logistics for daily, weekly, and monthly events.- Interact with patients to gain insight on suitable activities and events. DECEMBER 2021 NOVEMBER 2022SALES REPRESENTATIVE, SPECTRUM- Carry out a variety of sales tasks such as maintaining up-to-date knowledge of the companys features and offerings to encourage sales.- Complete all work and cable service orders with accuracy.- Empathetically engage callers while delivering great customer service and driving sales.NOVEMBER 2022- JUNE 2023CUSTOMER SERVICE REPRESENTATIVE, CONCENTRIX- Maintain recent knowledge of all products and services.- Use probing techniques to discover customer needs and provide the most suitable service.- Participated in staff initiatives to raise customer satisfaction.- Aim to provide a resolution on every call to the best of my abilities. JULY 2023- PRESENTTEAM MEMBER, WAWA- Accurately and quickly process cash and credit card transactions.- Prepare food items according to WAWA health and safety standards.- Maintain store cleanliness by restocking, upkeeping displays, and sanitizing surfaces.- Provide prompt and friendly service in a professional manner. 2EDUCATIONHIGH SCHOOL DIPLOMA, WILLISTON-ELKO HIGH SCHOOL- Consecutive Honor Roll- Graduated top 30% of classSKILLS Problem solving Patience Attentiveness Emotional intelligence Product knowledgeACTIVITIES- Volunteer: Planned Parenthood: teen pregnancy prevention- Volunteer: Relay for Life- Volunteer: First Baptist Church.