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Candidate's Name
PHONE NUMBER AVAILABLEProfessional Summary:
Seeking a Challenging career with a progressive organization which will utilize my skills, abilities, and education in SAP. 18 years of total experience in IT.
Years of experience on FICA implementation in BRIM/ISU and FSCD Billing and Revenue Innovation Management (BRIM) Solutions Convergent Invoicing (FICA & FILA) (Contract Accounting & Lease Accounting) Convergent Charging (CC), SAP Convergent Mediation Zone (CM), and Subscription order Management (SOM) Extensive experience SAP FICA/Billing experience in, Energy, ISU - Gas and Utilities which includes in SAP Hybris Commerce, eBilling and eService. Good experience in ABAP and debugging programs 10+ years of rich and insightful SAP ISU Functional experience in designing, implementing, customizing, configuring, integrating, testing, document preparation, user training and production support. Good SAP ISU Functional experience in DM, CS, FICA, FICO, CRM and CRB modules. designing, implementing, customizing, configuring, integrating, testing, document preparation, user training and production support. Worked on AMI related smart meter enhancements. Good experience on Outage Management System GIS, EAM/PM, DM, and MDM work order management 4 End-to-End Full Life Cycle Implementations in SAP S4HANA ECommerce/eBilling/eService, 9 End-to-End Full Life Cycle Implementations in SAP CRM, and 2 End-to-End Full Life Cycle Implementations in R3 Sales & Distribution. payment automation for different payment channels and scheduling in the batch. End to end reconciliation of Commerce and Ads payment including custom enhancement to map single payments in FICA against clubbed payment amount in Bank Statements. Implement payment arrangement process and incoming payments including real time payments, Worked in configuration of Electronic Bank Statement in FICO (both MT940 and BAI2). EBS configuration in FICA to create automatic Payment Lot. Configuration of Payment Run and Payment Media both in FICA and FICO Leading post sales IT and business transformation, engagement modelling based on specific client & program dynamics and supporting delivery teams to stabilize implementation approach towards meeting deliverables and client expectations. Introduce and implement best practices on overall delivery and process improvement areas. Understand business processes, challenges & cultivate the knowledge into credible IT enabled solutions to meet business imperatives.Areas of expertise in FICA: SAP Industry Solution Analyzing, Understanding, and documenting client requirements Design Business Process Configuration of IMG Identification and Development of RICEFW Objects Testing (Unit, Integration and User Acceptance) End User Training Go-Live and Post-Go Live Production support.Areas of expertise in processes of FICA: Security Deposits Incoming and Outgoing Payments Payment Returns Dunning (Dunning procedure and BRF+) Write Off Collection Agencies Account Balance Display Payment Arrangements (Promise to Pay and Installment Plan) Escheatment of Unclaimed Monies Refunds Interest Calculations Financial Closing FQEVENTSAreas of knowledge other than FICA include: Billing and Invoicing Well-experienced in meter-to-cash processesEducation: Bachelors of Engineering, University of MysoreCertifications: SAP Certified Associate on: ISU Certification, S4Hana Financials Trainee Certificates on ALM, ServiceNow and JiraTechnical Skills: Primary Domain SAP ISU-FICA
Programming Languages ISU-ABAP Secondary Skills ISU-Billing and Invoicing, BRIM, FICA, FICO, ECC, S4, CRM General Skills MS Visio, MS Office (Word, Excel, PowerPoint), HPSM, HPQC, ALM, JIRA, solution manager 7.2, Remedy Issue Resolution, Windows
Professional Experience:DTE Energy, Remote 04/23 06/24SAP BRIM/ FICA Consultant Worked as a FICA consultant for BRIM Home Protection Plus implementation. My duties include: Worked on requirements gathering Prepare the technical architecture & modified System landscape for the client to mitigate the client requirement. Design, develop and tested solution for the subscription billing implementation
Design, develop and tested solution for the hardware components billing solution. RDS(Rapid deployment setup) for system integration for CC & CI on S4Hana 1909. Handled configuration needed for the Convergent invoicing (BIT class/Consumption item creation), billing & invoicing in CI. Real time payment integration with BOA for NEFT/RTGS and Checks. Bill form template for manual Debit and Credit Notes. Custom checks on duplicate Check Lots for interface and manual payments. Worked in implementation of BRIM modules SOM, CI, and CA Implemented customer payment process using 3rd party. Extensively worked on Dunning, Collections, Billing, Payments, write offs and Business Partners,
Write-offs, Refunds FICA activities
Configured billing class, Price, operand, Rates, Billing Schema, rate category,
rate type and rate determination table. Budget billing, billing correction, invoice, reversal, invoice correction, out- Closely worked with ABAP team for implementations of FICA related BADI s , RFC connections sorting check group and bill print. Reviewing the existing process, reconfiguring, and recreating the new
Implemented BRF+ rules on Dunning and collections processes to make sure that business is streamlined. Conducted comprehensive SAP BRIM configurations, including pricing, rating, discounting, invoicing, and collections, ensuring alignment with client-specific needs. Worked on complex data migration efforts to seamlessly transition clients to SAP BRIM, maintaining data integrity and minimizing disruptions.
Performed unit and SI test activities, closely worked with other module specific leads. Collaborated with technical teams to integrate SAP BRIM with other SAP modules and third-party systems, ensuring data consistency across the organization.NBCU, NY 03/22 04/23SAP FICA leadResponsibilities as FICA support engineer for implementation of SAP BRIM Products: Advising Clients to understand, architect, select and implement the core applications required to meet compliance requirements, optimize their business, and transform to remain competitive in an ever-changing marketplace. Support: Professional Services team by providing business development Worked on implementation of CS module configuration and its integration with Billing, FICA, and CI. Preparing Business Requirement Documents and creating application functional specifications for business processes, delivering complex projects (National Gas Balance, Peak Time Savings) in a fast-paced, team environment. Reviewed all the FICA processes such as Main & Sub transactions, Payment posting, Payment run, Dunning, installment plan, Mass Write-off (Single & Multiple), Reversal (Single & Mass), Installment Plan Process, Account Maintenance/Reset Clearing Posting, Outgoing (Refund) payment posting, Returns, Transfer posting. I was part of upgrade testing and supported for the same in offshore/onshore. Trained on testing and helped UAT team on issues and the process. Tested various payment scenarios, IP Process, Budget Billing Plans (BBP & PAUC)
Taken the whole responsibilities of all the work for collections and led the team without any escalation. Involved in providing KT sessions for the new resources and been a mentor assisting them to increase their skill. assistance, and as needed, managing project teams through agreed upon phases of project governance, requirements definition, solution design and build, risk analysis, customization, testing and training. Defined the Billing Master data like Rate Type, Rate, Rate cat, Schema, Price, and Operand etc. Set up system settings for Registers, register groups, register identification, Register types. Created ISU Billing Process definition document, functional spec documents for enhancements, reports and interfaces identified in business process workshops.
Prepare functional design document and present to business to get their approval. Config ISU master data (business, technical, scheduling & billing master data) and data model creation. Creating client roadmaps and solutions to build the digital enterprise. Implemented LIHEAP customer assistance program. next generation products as the digital core solution. Lead workshops for solution design and architecture. Worked on implementation of CS module configuration and its integration with Billing, FICA, and DM. Preparing Business Requirement Documents and create application functional specifications for business processes, deliver complex projects (National Gas Balance, Peak Time Savings) in a fast-paced, team environment. Able to be a trusted advisor for clients and helping them make the right decisions on their IT roadmap and solution selection process. Interact and communicate effectively with finance and technology senior and middle management executives. Project Description: CIS Implementation and upgrade. Implemented test scripts on SOLMAN7.2Puget Sound Energy, WA 02/16 03/22SAP ISU Lead Worked on FICA Enhancements and Code fixes (related to LPC, Deposit, Deposit interest etc.) which involves Analysis, Design, Build and Test Phases. Worked on Bill Print forms which involves bug fixes and minor Enhancements. Also involves generation of RDI & FTP, Bill print extraction and verification. Worked with Business Master Data & Technical Master Data creation, Billing & Invoicing on Single account & collective account. Also worked on Budget Billing Plan, Dunning issues, Performance issues, Late Payment Charge, and different work order. Analyzed, fixed, and tested defects in different areas like FICA, Billing and Front office. Worked Agile Team as a Functional role in FICA for S4 HANA & C4C and in WRP systems.
As part of the pre-UAT team, I am working on the user stories and same has been given TAPS (Test Artifacts Playback session) to the business and the end users once the testing is done.Consumers Energy, Jackson, MI 12/12 02/16SAP FICA LeadProject Description/Scope: Greenfield Implementation of S4 in FICO and FICA.
Payment automation for different payment channels and scheduling in the batch. End to end reconciliation of Commerce and Ads payment including custom enhancement to map single payments in FICA against clubbed payment amount in Bank Statements. Worked in configuration of Electronic Bank Statement in FICO (both MT940 and BAI2). EBS configuration in FICA to create automatic Payment Lot. Configuration of Payment Run and Payment Media both in FICA and FICO Account determination for (CI)-FICA and FICA-FICO integration. Withholding Tax (WHT) related configuration and custom enhancements which is used in the Payment Run (FPY1). WHT rate calculation based on buyers (Viewer or Subscriber) and seller s (Content Creator) country. Custom development of threshold in Payment Run, moving it from Payment Method level to the product master level Implemented Security deposit updates and credit worthiness. Third party fee posting during payment run and custom reconciliation of payouts via interface with the third party (Tipalti), similar to Return Lots (FP09) Entire configuration of Asset Accounting and End User testing. Custom upload program development for GL, Vendor and Customer invoices for conversion during the cutover. Custom upload program for FICA manual posting (FPE1) Preparation of Custom reports with respect of Customer Aging Analysis, Account Statements, Vendor Open Item, Withholding Tax (1099 and 945), Asset Master and Transaction report etc. Creation of Financial Statement Version and full demo in Fiori. Upload of conversion Master Data like Cost Center, Asset Master, and Transaction data via LTMC Working with RAR team with respect to Deferred Revenue accountingSOUTH FLORIDA WATER MANAGEMENT, West palm Beach, FL 05/08 - 04/12SAP FICA Lead ConsultantIndustry: Public Sector/SAP-IS-U New Enhancements suggestions, root cause analysis of the issues given to business.
Working on Payments, Dunning, Postings, Interfaces, Write off, collection agencies, GL configurations, Direct Debit, Credit card payments and more process on FICA and Finance areas. Working in HRC (High Radius) system and checking the integration between HRC and other External Systems
Worked DM Daily calls with business and the onshore leads to keep track on daily tasks and the bugs which blocks the user stories and explaining the root cause of the issues to the development team which have been encountered. Involved in Configurations of all Payments methods, Returns, Cheque Mgmt, Main & Sub Transactions, GL Assignments, Contract Accounts, Document Types, House Banks. - For all15 Co Codes. Preparation of configuration rationale document. Involved in Discussion with major U.S banks on DD payments and file formatting for ACH. Developed an ALV report for extraction of time duration for daily core batch job in Production along with the start time and end time for all the jobs. Worked as tester with maintenance team on different distribution scenarios like LVLB, EQPY, Installment plan, MIMO, and all. Created an enhancement which performs CCS updates based on daily inbound notification of change (NOC) file from a financial institution which advises to change bank account and routing information for customers. Has officially conducted Utilities L2 Training -Customer Financials Management and 3 sessions on SAP PWB and FICA for new joiners within the organization.INTERPUBLIC, Manhattan, NY 06/07 05/08SAP Integration LEAD ConsultantProject Description/Scope: SAP Upgrade SAP global roll out implementation module covered FICO, SD, HR, QM and PI. Interface with PM, Business Users, Business Analysts and Developers to review and understand design and requirements documents. Develops Data warehouse test plans, test scenarios, test cases and test scripts to ensure appropriate test coverage. Responsible for data migration plan, data integration and BI application interface testing with SAP (for FI/CO & HR modules), that includes Business Objects reports analysis to suit and be ready for business users to perform their user acceptance testing. Provide training to data integration business users to test the DW application and system. Responsible for providing technical guidance, design and development support for the utilization and enforcement of Data Warehousing best practice standards and tools. Implement new and enhanced business systems within guidelines of the System Development lifecycle. Responsible for creating and tracking the overall projects objectives within a project plan. Key responsibilities including creating objectives, building the project task requirements, and managing the time/cost/scope constraints for projects (Datawarehouse& SAP) Provide production support and maintenance on existing systems. Implemented SAP test Suite using TAO for NetWeaver transactions. Monitored and tuned Java webdynpros configurations using Solution manager. Presented an overview of LoadRunner, Quick Test Pro, SAP TAO, Solman to the Business.PSE&G, Remote 04/06 06/07SAP Test Lead Consultant
Industry: Public Sector/ IS-UProject Description/Scope: SAP Implementation Involved in 2 key projects CS&PM as SAP Consultant Overseeing Testing of CS application, defect logging in Quality Center 10.0, SAP (ISU & HR), PRISM and a host of other integrated system tools, and providing lead level guidance and business inputs to a 4-member team. Extensive research on BRD, HLSD documents to create the test traceability matrix, identify gaps and create a gap analysis document and IA (Impact Analysis) document for ISU & FICO modules. Conducted testing efforts for various billing plans. Implemented Test cases for Contract accounting, Payment methods, write offs and major activities for FICA. Created Test plans and follow up updates on the test plans for both the projects that spanned 3 years, covering almost 6 different interfaces, that were used for data creation, master data validation, creation of test plan in QC, update the same in QC test lab folder, creation of business process components for testing, that will be used for extensive QA & UAT validations. Created the LOE for testing that includes evaluation of resources and hiring them into the SAP QA project, depending on skillsets. Extensive experience in designing the roadmap for SAP QA & UAT defect management, that were linked to the overall EPO PM s project plan & overall project roadmap. Wrote TAO scripts for CCS, ESS & MSS modules.Johnson & Johnson, NJ 08/04 04/06SAP BA Consultant
Project Description/Scope: SAP Implementation Responsible for leading design, developing and implementation of SAP HR & QA Processes that integrated to the mainframe and SAP system (connected & managed via 3rd party network routers) Understand and analyze business requirements for testability and completeness that integrates via the SAP ABAP BAPI reports and EAI services. Implement SAP HR business blueprint that covers Personnel Administration (PA), Org Management (OM), Benefits and Payroll (PY) modules. Created Customer Input (CI) Templates using ASAP Methodology Q&A DB. Utilized the ASAP methodology to draw up the business blueprint that was utilized in customizing. Setup Enterprise Structure in Personnel Administration, Holiday calendars and Work Schedules.
Configured organizational structure including Employee Groups, Employee Subgroups, Payroll Areas, and Pay Scale Groups & Pay Levels. Work closely with business users to create UAT test plans and oversee the execution of them, and then to generate the SAP and Mainframe reports, along with validation of the healthcare reports. Reviewed project documentations such as SAP landscape, Design, enhancements, and Use Case documents. Managed defects and delivered Quality Center reports. Recommended testing process improvements.Certifications:SAP Certificates on SAP IS-U, and Simple finance.S4HANA ISUEducation: Bachelors Of EngineeringEmployment Status: US citizen |
