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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Medina, TN EMAIL AVAILABLE LinkedInPROFESSIONAL SUMMARY: Proactive administrative coordinator with experience in comprehensive collaborative administrative support, project coordination, implementation/execution of developing a project scope, deliverables and timeliness. A demonstrated leader equipped with organizing and monitoring multiple projects end-to-end while addressing issues, updates, identifying gaps in tools and process, and suggesting enhancements all while ensuring consistency and effectiveness. A track record of ensuring services provided by following contract and reporting requirements with all internal and external stakeholders. Expertise in providing exceptional communication and interpersonal skills with internal and external stakeholders on a regular basis with a consumer based mindset.CORE COMPETENCIES:Action Plan Creation Analytical Reasoning Creativity Client Management Conflict Resolution Coordination Data Analysis Data Visualization Facilitation Investigations Coordination Leadership Process Improvements Project Management Risk Management Task Management Psychology Active ListeningWORK EXPERIENCEState of Tennessee Department of Intellectual and Developmental Disabilities (DIDD) 07/2022 PresentAssessment and Stabilization FacilitatorAssist individuals with intellectual and developmental disabilities and relevant key stakeholders through assessments, crisis stabilization plans, consultations, and on-site intervention.Assigned to a 24/7, on-call rotating schedule that includes consultation and intervention when needed.Conducts individualized assessments for assigned referrals. Conducts intake meetings with individual and support team, completes a comprehensive assessment to identify biological, psychological and social factors contributing to de-stabilization, completes required START tools and documentation including Intake, Recent Stressors Questionnaire, Aberrant Behavior Checklist, medication lists, or other documentation as needed.Write and develop individualized crisis stabilization plans for assigned caseloads. Cross SystemsCrisis Prevention and Intervention Plans are maintained and modified as needed.D&S Community Services @ Sevita 05/2021 07/2022Reportable Event CoordinatorConduct Tier 2 investigations and oversight of data visualization for event reporting to Department of Intellectual and Developmental Disabilities (DIDD), Managed Care Organization (MCO) and Adult Protective Services (APS).Interpret and track data and information shared through surveys and existing data dashboards to provide recommendations on process improvements.Lead efforts on collaboration and engagement with internal and external stakeholders on process of improvement and plans of action to remediate preventable events from re-occurring.Facilitate Incident Management meetings to promote organizational culture that reflects the companys core service values, accountability, and integrity.Implement and manage communications to build effective internal and external relationships amongst clients, management, and key stakeholders.State of Tennessee Department of Intellectual and Developmental Disabilities (DIDD) 12/2014 05/2021InvestigatorField work with travel throughout the entire West Tennessee region and statewide if needed.Conducted internal investigations to identify, communicate, and resolve issues amongst clients and staff.Created and finalized reports submitted for analysis based on recordkeeping and reporting requirements.Collaboration with the clients, agencies, family members, and legal conservators to track and report Key Performance Indicators (KPIs) for services being rendered through DIDD/Medicaid Waiver/MCO.Coordinated confidential background investigations of perpetrators and maintained accurate and organized records.Identified and leveraged relationships with key internal and external clients for implementation of policies, procedures, and systems.EDUCATION:Master of Science: Multidisciplinary Human Services, Capella University, Minneapolis, MNMaster of Science: Public Safety, Capella University, Minneapolis, MNBachelor of Science: Criminal Justice, Virginia College, Huntsville, ALTECHNICAL SKILLS:Microsoft Office, Microsoft Windows 7/8/10, Apple iOS, Adobe, SharePoint, Zoom, WebEx, Slack, Salesforce, Google Suite |
