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Click here or scroll down to respond to this candidateCHADBROWNManagerEMAIL AVAILABLEPHONE NUMBER AVAILABLEOkeechobee, FL Street Address
ObjectiveHighly proactive manager with 10 years ofexperience in team leadership in therestaurant and hospitality industries. Ihave managed a variety of differentbusinesses from quick service to entireresorts. Background includes sales,management, inventory control, teamdevelopment, and front/ back-of-the-house operationseducationAssociate of ArtsDigital Animation Visual Effectsexperience:Restaurant Manager, Flanigans Seafood Barand GrilleJune 2021 - CurrentPurchased adequate quantities of necessaryrestaurant items, including food, beverages,equipment and supplies. Met, greeted andencouraged feedback from customers and usedfeedback to implement positive changes withinthe restaurant. Carefully interviewed, selected,trained and supervised staff. Clearly andpromptly communicated pertinent informationto staff, such as large reservations or last-minute menu changes. Carefully developed a lucrativeannual food and beverage marketing plan andstrict budget to maximize profits. Correctlycalculated inventory and ordered appropriatesupplies. Strategically developed effectivemarketing plans to increase sales and profitswhile managing costs. Recognized and formallyacknowledged outstanding staff performance toboost company morale and productivity.Promoted a positive atmosphere and wentabove and beyond to guarantee each customerreceived exceptional food and service. Preparedfor and executed new menu implementations.Oversaw front of house personnel to maintainadequate staffing and minimize overtime.Developed, implemented and managed businessplans to promote profitable food and beveragesales.General Manager, Mod PizzaDecember 2019 to June 2021 Tracked monthly sales to generate reports forbusiness development planning. Managedinventory, ordering, par levels, and labor tominimize loss and maximize profit, whileteaching my captains how to do the same.
Organized weekly captain meetings to go oversales, labor, issues, and shout outs. Took theinitiative to learn the new labor matrix /schedule system and helped train my district tobe efficient with it. Traveled to multiple stores in my district to help run stores, train staff, and create pars and structure. Continue to developsquad, all stars, and captains to help run a MODcultured store with efficiency and some fun.
Created par lists for efficient food usage withminimal waste that are comprehensive and easyto understand. Created a work environmentthat won our store the Tattle Paddle (CustomerSurvey Score) for 4 periods. Created a cleanand efficient workplace. Started a box designcontest for kids so they can earn a free Pizza and get them involved.Restaurant Manager, American Icon BreweryApril 2018 to December 2019 Carefully interviewed, selected, trained andsupervised staff. Strategically developedeffective marketing plans to increase sales andprofits while managing costs. Oversee,Manage, and ship all online orders. Created funteam building activities to engage staff in up-selling to meet revenue targets Take photosfor menu updates, changes, and all eventpictures. Helped with Pro Mos and buttonprogramming. Wrote the schedules forServers, Bartenders, Hosts, Food runners, andBussers Controlled Inventory for all retail.Including ordering. Organized an entire buyoutof the brewery. |
