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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Nuptial LaneLawrenceville, Ga. Street Address
OBJECTIVETo work in a business unit within an environment to meet and/or exceed revenue goals. Work with Customers/Clients providing quality service. Also, to use experience that draws on my skills, and education to increase the efficiency of the company and enhance interdepartmental cooperation. These skills include, but are not limited to, communication, customer service, special events coordination/planning, as well as marketing.EXPERIENCEPRO SERVICE SUPERVISORHOME DEPOT2002-2019LOWES INC.2019-2021Develop a base for long-term sources of customer/clients by using referrals, occupational, and special-interest groups, to compile list of prospectsApproaches potential clients by utilizing social media and phone solicitations; salesforce; making presentations to Companies, contractors, speaking publicly to groups on the value of being part of the team.Determines clients product needs and financial situations by scheduling fact-finding appointments, determining the extent of their business and projects; ascertaining long-term needs/goalsProvide programs/ promotions, offered by the company that may suit their business needsDevelops a coordinated plan with the management staff / associates by calculating and quoting product and delivery options for immediate action and long-term strategy implementationImplement the policy and procedures ; planning future follow-up visits and evaluations of needsProvides Credit/ payment options to fit the needs of the businessUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining networks by participating in professional organizationsEnhances the companies reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsRecruiting, training and motivating staffEnforcing health and safety rulesPrepare sales and labor forecastObtaining a $7mil + portfolioEnsure Customer Satisfaction during shopping experienceAgreeing and Managing BudgetsPromoting and Marketing the businessSetting TargetsMaking improvements to the running of the business and developing the Pro team/ associatesAssessing and improving profitabilityKeeping statistical and financial recordsRecruiting, training and motivating staffKeeping log of book/physical inventoryHold all associates accountable, with results of Mystery Shops, Voice of the customerManaging and assessing all team members to ensure continuous growthResponding quickly to customer concerns, by correctly handling potential problems before they affect customers.Effectively utilizes all training programs from new employee orientation up to and including management training classes.Prepares qualified employees for promotion to the next positionHolds all employees accountable for performance.Develops and executes the business planEDUCATIONCaptain Shreve High School, Shreveport, Louisiana C.E. Byrd High School, Shreveport, LouisianaBob Woods Real EstateSALARY REQUIREMENT$85,000; negotiable.REFERENCESProvided upon request |
