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Candidate's Name
John Igo Library Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLESan Antonio Public Libraries, City of San Antonio May 2015  PresentCirculation Attendant- John Igo Library, Library Assistant PT- Great Northwest Library, Aide PT - Tobin at Oakwell, Edmund Cody Libraries. San Antonio Public Library System, San Antonio, TXFront line service Reference and Circulation depts, In-house and Online programming, Holdings Editor and Collection Management assistance.Baskin Robbins/CasePro Inc. 2008 - 2015Shift Lead, Day Manager - HEB Alon Center San Antonio, TXTrainer and new hire liaison, shop location shift leader for district yearly audits with zero failure rate and no recorded Health Dept. rating below 93 points. Sales, front-line customer service.Mabel Smith Douglass Library, Rutgers University New Brunswick, NJ 1999 - 2002Library Associate II/Student Coordinator, Circulation Attendant FTStudent Coordinator for up to 30 work study employees: I was responsible for their training at the Circulation desk and in the Shelving Unit at the Mabel Smith Douglass Library.Member of three specialized inter-office groups: Circulation, Billing and Collection Management for the purpose of information sharing, problem solving, and innovation within and across departments.Circulation Unit Expert: front line assistance in all desk/department functions, regular updates to department policy and procedure manual, overdues/billing.North Brunswick Township Public Library, North Brunswick, NJ 1998 - 1999, 1988 - 1992Library Aide PT, Circulation Attendant and Library Associate FTSupervision of community service workers as needed by Circulation Manager.Computerization project: collection prep/barcoding and patron accounts migration.Circulation: front line service in all desk functions, overdues and collections, bindery.Osceola County Library System, Osceola County FL 1994 - 1998Library Associate I, II, Circulation Attendant FTMentor/trainer in the Central Library Mentor Program: this teamwork-based program was designed to create an organized and positive on-boarding experience geared toward unit proficiency and the confidence of newly hired employees.Supervisory duties: opening/closing, department/desk scheduling, programs monitor.Circulation: front line service in all aspects of dept/desk functions, PAC, public tours.New Brunswick Free Public Library, New Brunswick, NJ 1986-1987 Circulation Attendant FTCard catalog conversion project: precursory to migration to computer platform.