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Title Customer Service Administrative Assistant
Target Location US-AL-Birmingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional backed by retail and healthcare industry experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.Certifications  CPR, AED, and First Aid.Communication Platforms  Zoom, Skype, and MS Teams.Microsoft Office Applications  Word, Excel, Outlook, and PowerPoint Type 60 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient ProcessingPatient Registration Medical Records Management Check In Check Out Data Entry Release of InformationHIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal ProcessMedical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPOBasic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyEDUCATIONUltimate Medical Academy Diploma  Medical Administrative Assistant, 2024Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificatePROFESSIONAL EXPERIENCEApplebees Bar & Grill  Birmingham, AL 03/2024  PresentServer / Customer ServiceAnswer incoming telephone calls and serve a major role in establishing the atmosphere for the guests.Take and enter orders accurately using Point of Sale (POS) computer system.Deliver food and beverage items quickly and efficiently in a fast-paced environment.Stock supplies, accept payments, and operate cash register.Work as a team to meet and exceed guest expectations.Earth Angels In-Home Care  Birmingham, AL 01/2024  03/2024Home Health AideProvided in-home personal care services based on established care plans.Assisted with activities of daily living  mobility, personal hygiene, and feeding.Monitored medication and documented services provided, patient condition, and changes in patient behavior.Kept household clean and organized, ran errands, and prepared and served meals.Respected and safeguarded patients privacy.Buds Best Cookies  Hoover, AL 02/2024  03/2024Assembly Worker / Machine OperatorOperated machinery in a safe and efficient manner and in accordance with company procedures.Inspected finished products for quality and adherence to specifications.Met production goals and deadlines to maintain schedule and communicated effectively with team members.ADDITIONAL EXPERIENCEStay-at-Home Parent  Birmingham, AL Homemaker 07/2023  01/2024National Health Service Management LLC & Affiliates  Cordova, AL Resident Care Provider 11/2022  07/2023Dollar Tree  Birmingham, AL  Retail Sales Associate / Customer Service 02/2021  01/2022First Choice Temp Agency  Birmingham, AL Banquet Server / Customer Service 01/2019  09/2023Ventura Foods  Birmingham, AL Assembly Worker 11/2018  02/2020First Choice  Birmingham, AL Laborer 01/2015  11/2018

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