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Title Incident Response Customer Service
Target Location US-FL-Tampa
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
SOC AnalystTampa, FL  PHONE NUMBER AVAILABLE  EMAIL AVAILABLELINKEDIN LINK AVAILABLECertified CompTIA Security+ and Cybersecurity Professional with hands-on experience in SOC analysis, cybersecurity analysis, threat detection, incident response, data management, and customer service.Passionate about and well-prepared to ensure the confidentiality, integrity, and availability of digital assets. Highly capable of resolving customers technical issues by providing recommendations to reduce risks in customer environments. Ability to monitor security alerts and events as well as report sources for issues while investigating and responding to security incidents through cross-functional collaboration. A keen learner with an innate capacity to learn new skills/technologies and adapt to new environments while staying updated with emerging threats and mitigation practices.Core CompetenciesProject CoordinationCybersecurity Threat AnalysisSecurity Alerts & Events MonitoringIncident Response FacilitationThreat & Vulnerability AssessmentCross-functional CollaborationSoft/Hardware Technical SupportResearch & AnalysisProcess DocumentationTechnical ProficienciesLanguages & Operating Systems:Python Windows, LinuxTools & Software:MS Office Suite (Excel, Word, PowerPoint), Skype, Google Docs, Prezi, Dropbox, SPSSCareer HighlightsSOC Analyst Self-employed  Online 6/2024  PresentContributed towards protecting the organizations information systems by monitoring and analyzing security events while coordinating key functions security operations center. Identified potential threats by utilizing multiple tools and technologies, and responded to incidents to enhance security posture. Ensured continuous monitoring of security alerts and events from different sources such as SIEM (security information and event management) systems, firewalls, and intrusion prevention systems.Key Contributions:Conducted analysis on suspicious activities/events for identification of potential security threats and developed countermeasures along with mitigation strategies as part of cybersecurity incident response.Collaborated with IT professionals to apply security patches and upgrades for robust vulnerability management.Gathered and managed data from multiple sources for informed strategies and decision-making.Cyber Security Student Hillsborough Community College  Tampa, FL 4/2024  PresentGained hands-on experience in protecting information systems and data from cyber threats. Studied multiple topics, including information security, network administration, Splunk, New York security, data privacy, and computer science.Key Contributions:Supported hands-on labs and simulations to coordinate ongoing projects covering risk assessments, vulnerability scans, and incident response initiatives.Carried out research on emerging cyber threats and innovative solutions to improve overall security.Certifications & TrainingCompTIA Network+ CompTIA  Online 9/2021  PresentGain valuable exposure to establishing network connectivity, deploying wired/wireless devices, maintaining network documentation, monitoring network activity, and identifying performance/availability issues.Study the purpose of network services, basic datacenter, cloud and virtual networking concepts, network hardening techniques, and configuration/troubleshooting of network infrastructure.CompTIA A+ CompTIA  Online 9/2021  PresentAcquire advanced knowledge of mobile devices, networking technology, hardware, virtualization, and cloud computing along with operating systems, security, software, and operational procedures.CompTIA Security + 701 CompTIA 7/2024Built a solid foundation in cybersecurity, including threat assessment, network security, and risk management.Learned about compliance standards and incident response strategies in preparation for real-world cybersecurity challenges.Gained valuable exposure to protecting against threats by leveraging security technologies such as firewalls and IDS.AIG Shields Up  Cybersecurity Virtual Experience Program Forage 7/2024Facilitated a Cyber Defense Unit with cybersecurity threat analysis simulation while staying updated on CISA publications.Carried out research to comprehend reported vulnerabilities relating to cybersecurity.Guided teams on vulnerability remediation by drafting emails with instructions.Developed scripts for ethical hacking by using Python to avoid ransom payments by bruteforcing decryption keys.EG2IT Cybersecurity Essentials USF Corporate Training and Professional Education 10/2023Studied the introduction to cybersecurity and learned threat identification techniques, risk management strategies, and secure network design protocols.Practiced implementation of security measures to protect against common cyber threats.Google Certifications:Intro to CybersecurityAssets, Threats, and VulnerabilitiesPlay It Safe: Manage Security RisksSound The Alarm: Detection and ResponseConnect And Protect: Networks and Network SecurityFoundations of CybersecurityTools of the Trade: Linux and SQL Google Cybersecurity CertificateAdditional ExperienceAssistant Manager Enterprise Rent-A-Car  White Plains, NY 8/2022  6/2024Assistant Manager Enterprise Rent-A-Car  Tampa, FL 2/2021  8/2022Management Trainee Enterprise Rent-A-Car  Tampa, FL 2/2020  2/2021EducationPsychology and Philosophy Florida Gulf Coast University, FL 2018High School Diploma Tampa Preparatory School, FL 2014AwardsEnterprise Best of the Best Award for Excellent Leadership in Tampa International AirportMultiple Elite Awards 2021, 2022, and 2023 for Best Branch Performance in Employee Development, Profitability, Customer Service, and GrowthVolunteer ExperienceTampa Preparatory School First Responders  Tampa, FL, 12 hoursHillsborough County District 13 Teen Court  Tampa, FL, 25 hoursHillsborough County Public Library Teen Advisory Board - Tampa, FL, 10 hoursKappa Alpha Psi Kappa League  Tampa, FL, 50 hoursGlazer Childrens Museum Lead Intern  Tampa, FL, 40 hoursWing Men  Fort Myers, FL, 15 hoursWorkforce Florida  Fort Myers, FL, 30 hoursHappehatchee Center  Fort Myers, FL, 25 hours

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