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Title Customer Service Shift Supervisor
Target Location US-MI-Farmington Hills
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEQUALIFICATIONSOrganized and positive professional who excels in building strong interpersonal relationships and enjoys a challenging work environment. Adept communicator with developed leadership, multi-tasking, time management and customer service skills. Creative problem solver with the ability to resolve conflict and improve team morale.EXPERIENCEShift SupervisorSprung Services/ Michael foods March 2021-August 2023Oversee personnel during daily plant functions while monitoring the board to ensure overall plant safety and efficiency.Work with management to develop a sound strategy that will end in a successful outcome on an array of daily plant functions.Worked with refrigeration and hvac systems, ensuring product quality was satisfactory.Collaborated with management to write detailed SOPs. and preventive maintenance procedures and logs.Shift safety lead, involved with running shift safety meetings, and assisting management with ideas on how to make the facility a safer environment for everyone.Maintained water quality and cooling throughout the plant, through sampling, blowdowns, and chemical adjustments.Worked with our maintenance team to write work order, and get vital equipment fixed in a timely manner.Ran the DCS system, monitoring equipment and PLCs in the plant to ensure proper operation.Maintained freezer and cooler ammonia system, coordinating with the production team to provide the cooling needed.Rounds on ammonia alarm systems, HVAC, compressors, chillers, pumps, boilers, air handlers, valve lineups, freezers, warehouses, and fire systems.In charge of walking down, and LOTO for equipment being worked on, as well as de-inventory and cleaning equipment for maintenance.Wrote work orders, as well as parts and equipment ordering through various programs.Monitored Temperatures in freezers, and warehouses to ensure proper and accurate temperatures.Maintained a clean, safe work environment.Board Operator/Shift leadAl Corn Clean Fuels November 2020--March 2021Oversee production throughout the plant, Make lineup changes to stay on spec with outgoing customer products.Monitor utilities, including boilers, turbines, cooling fans, compressors etc.Make adjustments due to lab product samples, monitor utility water samples.Coordinate with outside operators to safely, and cost effectively run the plant in a safe and cost efficient manor, using procedures.Production TechnicianFlint Hills Resources Pine Bend June 2015  Mar 2020Oversee production, maintenance support, turnaround support and planning, critical rounds on pumps, turbines and compressors, periodic testing of safety equipment while maintaining compliance with OSHA and Environmental standards.Safely and successfully run a 12 hour drum cycle in the Coker units, while not having a time loss injury for over 800 days.Maintain environmental, health & safety (EH&S) procedures to ensure safety of unit.Apply and maintain energy control for maintenance and contractor support.Taking ownership of continuous improvement processes that meets regulatory and FHR requirements.Loaded and unloaded ammonia trucks used in process.Production TechnicianFlint Hills Resources, August 2013 to May 2015Oversee production, mechanical troubleshooting, pump maintenance, valve maintenance, testing of system safety devices, periodic inspections of tanks, valves, or piping, and other product quality control or technically oriented tasks related to a propylene facility.Successful delivery and receipt of propylene products by pipeline and production of finished product, polypropylene, to meet customer demands.Basic functions manufacturing of products, lab testing, inspection and record keeping requirements, computer oriented-tasks, and the maintenance of the equipment in the facility.Assign product transfers, product receive assigned duties through an electronic work management system.Available for an on-call rotation during selected nights and weekends as required by the number of personnel in rotation.  Taking ownership of continuous improvement processes that meets regulatory and FHR requirements.Conducting over 500 days without a time loss injury as a Member of the Safety Steering Team.Ensured safety of Maintenance team by overseeing Hazardous Energy Control and prepping equipment.Shipping TechnicianFlint Hills Resources, February 2013 to August 2013Ensure that deliveries are loaded correctly, billed out and delivered in a timely manner to meet customer requirements.Knowledge of efficient trailer loading and railcar procedures and proper material handling techniques.Ability to effectively work with members of the production team and customer service.Knowledge and practice of DOT regulations as well as PIT safety & operating procedures.Coordinating with members of the production management team and customer service to effectively meet and exceed our customers expectations.ADDITIONAL QUALIFICATIONSCurrently obtain a state of Minnesota 1A steam engineer license, accruing over 11000 hours of operations time, on steam turbines and boilers.Operated a 600# steam system, at Flint Hills Resources Marysville. Accruing over 5000 hours of operations, while running, and testing boiler feed water samples.

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