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Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.SummarySkills POS Systems Cash Register Operation Sales expertise Sta Mentoring Daily Reporting Time management skills Guest inquiries Customer Relations Customer service excellence Written and verbal communicationAble to communicate Fluently in HaitianCreole, French, Spanish and English.08/2023 - CurrentCashier/Kitchen Helper, Tropical Smoothie Cafe, Orlando, FL 08/2022 - 06/2023Manager, Delsol/ Cariloha, Nassau Bahamas, New Providence 12/2021 - 08/2022Sales and Marketing Representative, Blue Lagoon, Nassau Bahamas, New Providence03/2016 - 03/2020Supervisor, Delsol/ Cariloha, Nassau Bahamas, New Providence 07/2014 - 02/2016Church Volunteer, The Church Of Jesus Christ Of Latter-day Saints, Salt Lake City, UT08/2012 - 07/2014Experience Monitored sta performance and addressed issues. Enforced customer service standards and resolved customer problems to uphold quality service. positions to maintain coverage of roles. Exercised good judgment and decision-making in escalating concerns and resolving issues. Responded promptly to customer inquiries regarding products or services. Generated leads through cold-calling, networking events, and digital campaigns. Developed and implemented marketing strategies to drive sales growth. Gathered customer feedback on product performance and service quality. Provided guidance and direction to subordinates regarding job duties and responsibilities. Directed and supervised team of 15 employees in daily operations. Resolved customer complaints in a timely manner while ensuring customer satisfaction. Sales Representative, Cariloha, Nassau Bahamas, New Providence Answered inquiries from prospective customers regarding features of products and services oered.Developed and maintained relationships with existing clients to ensure customer satisfaction.06/2011High School DiplomaFreedom Baptist Academy, Nassau Bahamas, New Providence Some College (No Degree), Hospitality Administration And Management Brigham Young University - Idaho, Rexburg, IDEducation AndTraining |