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Click here or scroll down to respond to this candidateCandidate's Name
Brooklyn, NY Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross- functional teams in ensuring operational and service excellence. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. SKILLSStaff ManagementStaff HiringExpense ReportingCustomer ServiceData EntryInventory ControlBookkeepingTeam SupervisionBillingAdministrative SupportEmployee SupervisionOffice ManagementHuman ResourcesStaff TrainingWORK HISTORY01/2019 to 12/2023 Office ManagerPc Richard & Son Brooklyn, NYMaintained computer and physical filing systems.Created, maintained and updated filing systems for paper and electronic documents.Updated reports, managed accounts, and generated reports for company database. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.Managed office operations while scheduling appointments for department managers.Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. Coordinated special projects and managed schedules. Coached new hires on company processes while managing employees to achieve maximum production.Improved safety procedures to promote employee well-being and safety and protect company from potential liability.Delivered performance reviews, recommending additional training or advancements.Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.02/2014 to 06/2017 CashierAlways Love New York, NYGreeted customers entering store and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs. Conducted inventory counts by adding each item in stock and documenting in computer system.Set up new sales displays each week with fresh merchandise. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.07/2013 to 12/2013 CashierWalmart Manchester, CTGreeted customers entering store and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs. Welcomed customers and helped determine their needs. Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.Assisted customers with returns, refunds and resolving transaction issues. Answered questions about store policies and addressed customer concerns. Worked closely with shift manager to solve problems and handle customer concerns.Addressed customer needs and made product recommendations to increase sales. EDUCATION06/2013East Hartford High School - East Hartford, CT |
