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Title Senior Systems Customer Service
Target Location US-GA-Marietta
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESENIOR SYSTEMS DEPLOYMENT ENGINEERHigh movated and dynamic person with strong ethic and working skills with 20 years of experience in Deployment, project planning and managing implementaon and execuon. High communicaon skills, Proven ability to support mulple projects with medium to high complexity. Consistent track record of on-me and on-quality delivery. CORE COMPETENCIESProject Management Lifecycle Management Customer Service Complex Problem Solving Planning Internaonal Team Leadership Project Planning Systems Deployment Systems Deployment Engineering TECHNICAL PROFICIENCIESSoware: Arieso windows Linux Microso365 SharePoint / Databases: Oracle Postgres MongoDB HBase Bigdata: Elascsearch Hadoop KubernetesHardware: Fiber Opc HP server Dell server IBM server Ethernet tesng equipment. Eagle SS7 (STP) Cloud: AWS Microso Azure Huawei FusionSphere Hyper-V VirtualBox Networks: CDMA UMTS 2G. 3G 4G LTE protocols DNS Ethernet VoIP MLPS Arieso Manager TSA VOLTE LANGUAGESEnglish Spanish FrenchPROFESSIONAL EXPERIENCEViavi Soluons Senior Systems Deployment Engineer Mar-2015  Jul-2024 Deploy Geolocaon AriesoGeo soluon on mulmillion dollar deal across around the world across dierent Telco companies, and vendors as Ericsson, Huawei, Nokia and dierent customers. Coordinated system installaons, tesng and delivery under allocated me frames to meet. Collaborated with internal technology teams and third-party partners to dene, design and deliver on user stories and customer demand. Met with stakeholders, contractor product teams and customers throughout system deployment life cycle.Recommended and executed plans to improve development tools and processes for Geolocaon accuracy under several scenarios like Bare metal deployment, cloud, virtual machines and dierent infrastructures (laaS, SaaS, PaaS).Collected and dened customer requirements to produce product scopes.Logged and implemented development tasks based on system requirements and documented.Informed project manager of milestone updates and provided detailed project reports. Arieso (later Viavi Soluons) Systems Deployment Engineer Jan-2013  Jul-2024 EDUCATION & CREDENTIALSSystem Engineer with a focus on E-business  Universidad Mariano Galvez de Guatemala Cercaons: Ss7 & Sigtran-ITP MPRICAL 5g & Autonomous Vehicles C-ran for 5g

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