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Click here or scroll down to respond to this candidateCandidate's Name
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(C) PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEProfessional ObjectiveTo obtain a position that will utilize my detailed POS testing experience, strong work ethic, attention to detail, and excellent verbal and written communication skills to facilitate the successful delivery of user-friendly, quality payment application solutions that meet security and customer requirements.Technical SkillsCommunication technologies: Wi-Fi, GPRS, CDMA, Ethernet, BluetoothTerminal and Extended Operating systemsWorked within the Agile/Scrum processDefect tracking: OnTime, Lotus Notes, JiraTesting software: Collis UL Brand Testing Tool, VeriFone proprietary testing software, ICCGeneral: MS SharePoint, MS Office SuiteSoftware Download & Update: XPIInstaller (terminal download), EMA (encrypted software update for terminals)Other terminal software: CommServer (Communication software), SoftPay (Payment application software), CTLS (contact list software allows terminal to accept a card tap), VMAC (Verix Multiple Application Conductor allows multiple applications to run on one terminal)Encryption technologies: TGK, VCL (Verix Crypto Library), VoltageOther SkillsStrong work ethicAttention to detailAbility to quickly learn softwareDetailed documentation of test cases, setup, steps, and resultsDrive to exceed expectationsSense of urgencyCustomer focusEducationCompleted Tandem System Management; Tandem Concepts and Facilities Course 1990Completed TXO OMNIView Course 1995Completed Folio FastApp Course 1995Completed Basic Terminal Control Language Programming Course 1997Completed SoftPay and SoftPay Assist Product Training Course 1997Completed Preventing Sexual Harassment Education Course 1997Earned Bachelor of Science in Business Administration from Chadwick University, Birmingham, Alabama 1995 1997Completed COMP USA Computer Training Access 7.0 Course 1998Completed B2 EMV and Contactless Training November 2014MilitaryServed in the United States Air Force 1982 1986 which included the following:Completed basic training at Lackland Airforce Base in Texas 1982Completed Inventory Management Specialist Course, Lowry Technical Training Center 1983Stationed at RAF UpperHeyford, England 1983 1985oAwarded the Department of the Air Force Achievement Medal for Meritorious Service 1984oAwarded a Certificate of Appreciation for professional performance during the 8th Air Force and 42nd Air Division 1985Stationed at Barksdale Air Force Base in Louisiana 1985 1986oAttended Noncommissioned Officer Preparatory School 1985, Barksdale Air Force Base, LouisianaoEarned a Noncommissioned Officer Charge 1986Honorably discharged in 1986ExperienceVerifone, Inc.McKinney, TXSenior Software Quality EngineerAugust 1994 PresentSQA for payment applications for POS terminals on the following communication platforms: Wi-Fi, GPRS, CDMA, Ethernet and Bluetooth.SQA lead training other testers, serving as the go to person for testing questions and guidance, and coordinating testing efforts for testers on multi tester projects, and providing status reports on multi tester projects.Analysis, gap analysis between documents, and signoff for requirements, specification, design and user documentation.Develop comprehensive and detailed development of test strategy, test plans, test scripts, and test data for payment application and OS updates.Complete functional and full regression testing.Complete security testingComplete performance testingProvide detailed test results allowing programmers to quickly recreate, isolate, and resolve application errors.Certify high volume of payment application and OS systems and updates expeditiously.Participate in design reviews and documentation reviews and create test scenarios.Obtain Class A and Class B certificationsProvide support to sales and users of payment applications in the field.Received recognition on multiple occasions for performance and customer service.National Data CorporationAtlanta, GAQA SpecialistOctober 1990 June 1994Source Control, using NCI Control SoftwareInstalling software in QAs Tandem mainframe environmentWriting comprehensive software release documents (items changed and items in release)Releasing software to customersWriting test scriptsApplication testing on Tandem mainframe and POS terminalsTranscommunicationDallas, TXNetwork Support AnalystSeptember 1989 September 1990Source Control, using NCI Control SoftwareInstalling software in QAs Tandem mainframe environmentWriting comprehensive software release documentsReleasing software to customersWriting test outlinesApplication testing on Tandem mainframeSupport customers with the installation of softwareAffiliated Computer Systems/TransFirst CorpDallas, TXProject Management/Network Support AnalystMay 1987 August 1989Source Control, using NCI Control SoftwareReleasing software to productionMonitoring the production application softwareReporting on the progress of system developmentMonitor customer, development, and operations supportSupervision of 5 staff membersTape library administrationProviding customer, development, and operations supportStewart Warner AlemiteDallas, TXData ProcessorSeptember 1986 April 1987Receiving and processing online customer ordersIssuing, shipping and receiving and back order partsInventory controlUnited States Air ForceBossier City, LAResearch SupervisorFebruary 1985 September 1986Support alert aircraft part requestsCommunication with air force bases worldwide to requisition aircraft parts for alert aircraftUnited States Air ForceUpperheyford, EnglandInventory ManagementFebruary 1983 February 1985Issuing, shipping, receiving, and back order partsInventory controlReferences Available Upon Request |
