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PHONE NUMBER AVAILABLEEMAIL AVAILABLEKissimmee, Fl, Florida Street Address
PROFESSIONAL SUMMARYTalented Healthcare Director of residential substance abuse and mental health facility. Skilled at completing daily assignments and contributing to program success. Always willing to take on any task. Adapts quickly to new needs and policies.SKILLSEmergency PreparednessTime ManagementOperations ManagementOrganizational SkillsProblem SolvingTeam LeadershipCommunity OutreachDecision MakingHealthcare ManagementCritical ThinkingInterpersonal SkillEXPERIENCEDirector of Health CareGood Samaritan Ministries, Port St. Lucie, Florida, Jun 2018 - Aug 2023Led healthcare advocate team in successfully improving program participant/patient care and outcomes.Managed filing process and implemented necessary changes to support operations and meet resident healthcare goals.Evaluated and assessed program participant medical needs during initial program intakes providing necessary health care and provisions.Monitored employee productivity levels to ensure efficient operations within facility.Tracked spending against budget targets and identified areas of improvement.Oversaw provider credentialing according to state, federal and insurance company requirements.Assessed Good Samaritan Ministries residential community health needs and developed strategic plans to address health care and follow up care to ensure healthier residents.Collaborated with physicians to improve patient care services and outcomes.Implemented improvement guidelines to enhance program participants satisfaction and success levels.Maintained confidentiality of patient records and sensitive information as required by law.Oversaw health care advocates staff hiring, training, and performance evaluations.Met coverage demands by establishing work schedules and assigning specific jobs.Implemented quality improvements to enhance program participant/patient satisfaction levels.EDUCATIONAssociate in Arts (A.A.): Retail business and management.Kingsborough Community College, Brooklyn, Jan 1985LANGUAGEEnglish