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promisekept7@gmail.comPHONE NUMBER AVAILABLEJune Street Address , 2024Candidate's Name
As a Customer Service Representative I will contribute to a successful diverse organization, by sharing my knowledge, experience, skills, Compassion, integrity, and honesty will make a difference, while furthering my career development.ExperienceLife of Victory Ministries International Non-ProfitAdministrative Assistant02/06/23  06-05-24Non-Medical Care GiverO1/2/22-12/31/22Herl Ben DavisSelf Employed-ContractedMNPS Substitute Teacher8/1/2017-03/13/229/1/2015-07/01/2017Griswold Home Care-Hendersonville, TNNon Medical Care Giver Assist with grooming for the dayAssist with scheduled bathsPrepare MealsMedicine remindersLight house keepingGrocery Store visitsTransport to Dr. visitsCompanionshipLove6/20/2012-8/1/2015 Mrs. Folia HarrisNon-Medical Companion Care Giver @ Provision LivingAssist with grooming for the day Memory CareAssist with scheduled bathsPrepare MealsMedicine remindersLight house keepingGrocery Store visitsTransport to Dr. visitsCompanionshipLoveCompassion5/1/2008-11/1/2009 Community Health SystemsHospital Billing SpecialistEdit hospital remittance Advice for billingResponsible for billing hospital claims for multiple hospitals out of StateBatch copies for filingConfirm number of remits received against number billed.Communicate with Hospital personnel and give updateProduce and manage spreadsheet for Hospitals to review.4/1/2004-9/11/2006 Hemophilia Health ServicesReimbursement SpecialistBilling and Collections for local nationwide Specialty PharmacyVerbal and written communication with insurance companies to ensure claim paymentReporting on all outstanding Accounts Receivable QuarterlyCommunicate with patients to assist with problem solving as related to claims filed and or Pharmacy Orders.Audit Accounts Receivable for accuracy and timely claims payment09/2/1997-4/1/2004 Hemophilia Health ServicesInsurance Clearance SpecialistVerifying patient eligibility and benefits prior to rendering pharmaceutical servicesCommunication with Clinical Case Managers, Nurses or Physicians when necessaryTelephone interaction/ Customer Service with a sensitive patient population06/1/1993-9/2/1997 Page Campbell Cardiology GroupBilling/Collection SpecialistBilling and Collections for local Medical GroupVerbal and written communication with insurance companies to ensure claim paymentCash posting and daily reconciliation8/1/1988-9/2/1995 Bridgestone/Firestone Inc.Human Resource Insurance RepresentativeVerify employee Insurance coverage via insurance verification systemFile all employee claimsEmployee/patient liaison between company and insurance companyVerbal and written communications with insurance companies to ensure claim paymentEducation1966-1968 Bransford High School Springfield, Tennessee1968-1969 White House High School White House, Tennessee2005-2008 Beacon University Columbus, GASpecial SkillsCNA Classes @ NHF- Franklin, Tennessee-CertificationAble to work with limited supervisionExcellent customer service skillsAble to work in different environmentsAble to learn quicklyComputer Literate in Excel, Microsoft Word, Lytec, RXHOM (Pharmacy System)ReferencesDeborah Milford924 Lawrence AveNashville, TN 37205PHONE NUMBER AVAILABLEPatricia Douglas4183 Franklin RdSte B1 #190Murfreesboro, TN 37013PHONE NUMBER AVAILABLEBrenda Bryant144- Bain StreetLaVergne, TN 37086EMAIL AVAILABLEPHONE NUMBER AVAILABLEJune 15, 2024Candidate's Name
As a Customer Service Representative I will contribute to a successful diverse organization, by sharing my knowledge, experience, skills, Compassion, integrity, and honesty will make a difference, while furthering my career development.ExperienceLife of Victory Ministries International Non-ProfitAdministrative Assistant02/06/23  06-05-24Non-Medical Care GiverO1/2/22-12/31/22Herl Ben DavisSelf Employed-ContractedMNPS Substitute Teacher8/1/2017-03/13/229/1/2015-07/01/2017Griswold Home Care-Hendersonville, TNNon Medical Care Giver Assist with grooming for the dayAssist with scheduled bathsPrepare MealsMedicine remindersLight house keepingGrocery Store visitsTransport to Dr. visitsCompanionshipLove6/20/2012-8/1/2015 Mrs. Folia HarrisNon-Medical Companion Care Giver @ Provision LivingAssist with grooming for the day Memory CareAssist with scheduled bathsPrepare MealsMedicine remindersLight house keepingGrocery Store visitsTransport to Dr. visitsCompanionshipLoveCompassion5/1/2008-11/1/2009 Community Health SystemsHospital Billing SpecialistEdit hospital remittance Advice for billingResponsible for billing hospital claims for multiple hospitals out of StateBatch copies for filingConfirm number of remits received against number billed.Communicate with Hospital personnel and give updateProduce and manage spreadsheet for Hospitals to review.4/1/2004-9/11/2006 Hemophilia Health ServicesReimbursement SpecialistBilling and Collections for local nationwide Specialty PharmacyVerbal and written communication with insurance companies to ensure claim paymentReporting on all outstanding Accounts Receivable QuarterlyCommunicate with patients to assist with problem solving as related to claims filed and or Pharmacy Orders.Audit Accounts Receivable for accuracy and timely claims payment09/2/1997-4/1/2004 Hemophilia Health ServicesInsurance Clearance SpecialistVerifying patient eligibility and benefits prior to rendering pharmaceutical servicesCommunication with Clinical Case Managers, Nurses or Physicians when necessaryTelephone interaction/ Customer Service with a sensitive patient population06/1/1993-9/2/1997 Page Campbell Cardiology GroupBilling/Collection SpecialistBilling and Collections for local Medical GroupVerbal and written communication with insurance companies to ensure claim paymentCash posting and daily reconciliation8/1/1988-9/2/1995 Bridgestone/Firestone Inc.Human Resource Insurance RepresentativeVerify employee Insurance coverage via insurance verification systemFile all employee claimsEmployee/patient liaison between company and insurance companyVerbal and written communications with insurance companies to ensure claim paymentEducation1966-1968 Bransford High School Springfield, Tennessee1968-1969 White House High School White House, Tennessee2005-2008 Beacon University Columbus, GASpecial SkillsCNA Classes @ NHF- Franklin, Tennessee-CertificationAble to work with limited supervisionExcellent customer service skillsAble to work in different environmentsAble to learn quicklyComputer Literate in Excel, Microsoft Word, Lytec, RXHOM (Pharmacy System)ReferencesDeborah Milford924 Lawrence AveNashville, TN 37205PHONE NUMBER AVAILABLEPatricia Douglas4183 Franklin RdSte B1 #190Murfreesboro, TN 37013PHONE NUMBER AVAILABLEBrenda Bryant144- Bain StreetLaVergne, TN 37086