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Street Address
PHONE NUMBER AVAILABLE
1359
0343 | EMAIL AVAILABLE
EMAIL AVAILABLE
EMAIL AVAILABLE
EMAIL AVAILABLE
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Objective
To obtain a position where my strong customer service skills, experience, knowledge, and
friendliness can be an asset.
Skills Summary
Communicate effectively with people at all levels.
Able to relate to a broad spectrum of individuals.
Skilled at evaluating customer needs and overcoming objectives.
Extremely fast learner.
Adaptive in changing environments.
Highly motivated and friendly.
Strong problem solving skills.
Inspire others to performat their highest level.
Leadership and training abilities.
Creative.
Last but not least - Havefun!
Experience Summary
Ability to train, manage, and retain new and existing employees.
Six years of management experience managing up to 25 employees, cashiers,
and shift managers.
Familiar with a wide array of operating systems and programs, including
handhelds and scan guns.
Contributed to company s success and increase in sales, as well as retention of
employees and customers.
Worked closely with customers to assisting them in determining their
needs and making selections while overcoming obstacles.
Over 20 years of cash handling experience on many different systems as well as
completing of bank deposits, paid outs, paid ins, billing, scheduling, inventory, and
maintenance.
Extensive hands on, computerized, and classroom training into management as
well as training speci cally for customer service excellence.
Operation knowledge of countless handheld & power tools including stamping, clamping,
torque wrenches, not limited to hydrostatic, psi, and glass bulb testing equipment, as well as
component hand assembly. Also prior license for stand up forklifts including RC, CL, PR, SL, &
TR.
** Stay at Home Mom \ ( ) / 2019 - current **
Work History
U.S. Security Associates 2017 - 2018
Security Guard
Be a presence to deter unlawful activities. Write daily notes and reports to maintain for at least
one year for personal records. Speci c training in implementing all senses and sources
available to detect suspicious activity. Maintain relationships with local law enforcement.
Special training on reacting to various incidents that may occur. SLED licensed acquired in
2017.
Reliable Sprinkler 2015 - 2016
MTO Assembler
Perform manual labor on a MTO (Make to Order) production line. Responsible for stretching
frames and assembling de ectors per speci cations. Work off a BOM (Bill of Materials) to
determine which speci c parts are needed. Assemble sprinkler frames with disc, cap, levers
and/or link into a xture using a tension screw to apply proper pressure as well as
implementing component hand assembly as needed. Perform visual inspections on all nished
goods and work in progress, pack, and label re protection sprinklers into cartons and stack on
pallet to be ready for pickup. Operate equipment including stamping, clamping, torque
wrenches, hydrostatic and glass bulb testing. Work closely with Cell Leader, Production
Assistant, and Material Handler. Make sure area is clean and safe by maintaining and
promoting the company's 5S program.
Walmart DC #6070 ~ Shelby, NC 2012 - 2015
Receiving Unloader/ Processor
Completing shipping and receiving documents as well as using computer mobiles including
handhelds. Contributed in Break Pack with induct/spur/QA in boxes and cross dock
in DA. Licensed for several pieces of forklift equipment including RC, PR, Clamp,
Slip, and TR.
Dean ~ Surrounding Counties in NC & SC 2011 - 2012
Sub-Contractor
Home repairs including installing gutters, rebuilding well houses, complete tearoff
of roof and experience in laying 3-tab. Contributed to the installation of
vinyl/carpet/hardwood ooring, sheet rock installation/ nishing, painting,
interior/exterior custom trim, and insulation. Use of various hand and power tools.
Tarheel Capital Corp. (Wendy s) ~ Kings Mountain, NC 2005 - 2011
Assistant Manager
Operation of opening and closing of establishment. Maintain employee schedules,
inventory, orders, P/I, P/O, billing, cash control, including daily deposits. Train new
and existing employees, as well as create Excel and Word documents/charts for use
in visualation of current sales, training, and retention. Brainstorm creative training
methods and reward programs. Retain customers with customer service
excellence. Report maintenance concerns following chain of command. Resolve
customer related con icts, keeping safety a priority. Serve Safe Certi cation
acquired.
Cornerstone America ~ Huntersville, NC 2003 - 2005
Independent Licensed Insurance Agent
Contracted as an Independent Insurance Agent. Sales in Health, Life, and Accident
Insurance. Experience in cold calling and personally developed leads. Retained
knowledge of healthcare terms, rate-ups, pre-existing conditions, and how the
healthcare system works. Knowledge of the current state laws pertaining to health,
life, and accident insurance and sales. Passed State exam and Acquired State
License required in North Carolina to transact insurance policy sales.
Underwritten by Omaha.
Education
Lewis Financial Services Institute ~ Charlotte, NC 28215 2001
NC Insurance Agent License
Acquired
Liberty High School ~ Liberty, SC 29657 1997
High School Diploma
Acquired
Reference
Ken Peck - " Tarheel Capital"
District Manager
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Ed Johnson - "Bethel Partners"
Owner
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Yus Ceesay - "Yus Ceesay"
Entrepreneur
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
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