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Title Customer Service Sales Assistant
Target Location US-GA-Decatur
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Atlanta, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceSales AssistantAmerican Chinese Fireworks-Houston, TXJune 2021 to July 2024 Customer Service: Provided expert advice on firework selection, ensuring customer satisfaction and repeat business. Assisted customers in understanding safety guidelines and legal restrictions for fireworks use. Sales Performance: Consistently met or exceeded daily and seasonal sales targets, contributing to overall store profitability. Promoted special deals and upsold products, increasing average transaction value. Inventory Management: Managed stock levels, including restocking shelves, tracking inventory, and ensuring availability of popular items. Conducted regular inventory audits to minimize shrinkage and ensure accurate product counts. Safety and Compliance: Adhered to strict safety protocols when handling and storing fireworks, reducing risk of accidents or injuries. Maintained up-to-date knowledge of local and state regulations regarding firework sales and usage. Cash Handling and Reporting: Processed transactions efficiently, including handling cash, credit, and other payment methods. Reconciled daily sales reports, ensuring accurate accounting and reporting to management. Event Coordination: Assisted in organizing and promoting special events, such as firework displays or demonstrations, boosting community engagement and sales. Collaborated with team members to set up promotional displays, enhancing store visibility and customer attraction. Customer Relations: Built strong relationships with regular customers, fostering a loyal customer base. Handled customer complaints and returns professionally, ensuring a positive resolution and customer retention.College AthleteNCAA Division IJanuary 2020 to May 2024Played Division 1 Football at(Ohio University) 2020-2021(Southern University A&M College) 2022-2024 Team Captain and Leadership Elected team captain by peers and coaches, demonstrating leadership skills and earning the respect of teammates. Led by example on and off the field, fostering a culture of hard work, accountability, and team unity. Organized and led team meetings, workouts, and film sessions, contributing to overall team preparedness and success. On-Field Performance: Played a key role in both offense/defense, consistently delivering high-level performances in games. Contributed to multiple winning seasons, including conference championships and bowl game appearances. Received All-Conference honors, recognizing exceptional performance and impact on the field. Mentorship: Mentored younger players, helping them develop their skills and integrate into the team culture. Acted as a liaison between coaches and players, ensuring clear communication and a cohesive team environment. Work Ethic and Discipline: Maintained a rigorous training regimen, often leading extra practice sessions and workouts to improve team performance. Demonstrated discipline and commitment to the sport, balancing athletics with academic responsibilities. Community Involvement: Led and participated in community outreach programs, representing the team and university in a positive light. Organized charity events and volunteer opportunities for the team, strengthening community relations and team bonding. Game Strategy and Execution: Played a critical role in developing and executing game plans, often working closely with coaches to strategize. Provided in-game leadership, making quick decisions and adjustments that contributed to successful outcomes. Academic and Athletic Balance: Achieved academic recognition while maintaining a full athletic schedule, demonstrating strong time management skills. Encouraged teammates to prioritize academics, contributing to a higher team GPA and academic achievements.Logistics ManagerMcNair Transport Solutions LLC-Atlanta, GAApril 2021 to July 2023 Excelled in multitasking to manage a high call volume with professionalism and efficiency Proficiently used computer systems for data entry, tracking, and managing of driver information Responded quickly to emergencies involving drivers or vehicles. Assigned loads to drivers based on designated routes and driver location Provided timely updates on order status and delivery times to customers and drivers. Relayed work orders, messages, or information to or from drivers by telephone or two-way radio. Employed sound judgment when making decisions related to dispatch operations.Direct Support ProfessionalFOREVER FAMILY HOMECARE-Houston, TXOctober 2021 to December 2021 Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life Administered medications according to prescribed schedules and documented any changes or reactions observed Implemented individualized care plans based on clients' specific needs and goals Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores Promoted socialization by organizing recreational activities and outings for clients to engage in the communityEducationMBA in Business ManagementMercer University - Macon, GAJune 2024 to PresentBachelor of Science in SociologySouthern University and A & M College - Baton Rouge, LA January 2022 to May 2024Skills Logistics Process Improvement Work ethic Time management Problem solving Shipping & receiving Program Management Project Management

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