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Click here or scroll down to respond to this candidateCandidate's Name
PO Box Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveHighly motivated individual who is seeking to obtain a full-time position that will develop into growth, leadership, and longevity.EducationMBA DECEMBER 2018 BELHAVEN UNIVERSITYMajor: Business AdministrationMinor: AccountingRelated coursework: Human ResourceBHA DECEMBER 2016 SCHOOLMajor: Health Information ManagementMinor: Human Anatomy and LabRelated coursework: BiologySkills & AbilitiesMANAGEMENTLeadership/ManagementOrganizationalAdministrative/ ClericalComputer Applications (Word, Excel, PowerPoint, Access, etc.)ExperienceACCOUNT SPECIALIST 1 JPMORGAN CHASE JANUARY 2024 - PRESENTDemonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers.Communicates with customers in a metrics-driven environment.Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment.RETENTION SPECIALIST CHARTER COMMUNICATIONS MAY 2023 - OCTOBER 2023Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, and connections, etc.Answers telephones, routes the calls, takes messages, and/or provides information in accordance withdepartment or company policy while answering general information questions as required.RETENTION SPECIALIST (REMOTE) GLOBE LIFE INSURANCE SEPTEMBER 2021 MAY 2023Handle incoming calls on a multi-line phone system and direct them to the correct staff member whileanswering general information questions as required.Answering questions regarding coverage, premium and other policy information.Recording policyholder information for reporting and transactional purposes. |
