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EMAIL AVAILABLE PHONE NUMBER AVAILABLEStreet Address  Colerain AveCincinnati, OH Street Address
PROFFESSIONAL SUMMARYCollege graduate and Army veteran experienced in management, customer service, sales, and security. Willing to go the extra mile to get the job done effectively and efficiently. Willing to take on additional responsibilities and leadership roles.Authorized to work in the US for any employer.KNOWLEDGE, SKILLS, AND ABILITIESLeadershipConflict ManagementMicrosoft Office 365Natural AnalystOrganizational SkillsCustomer Relation SoftwareSafety and SecurityPeople and Process ManagementEXPERIENCESecurity Operations ManagerParker Security-Denton, TX July 2015 to December 2021 Developing and implementing security policies, protocol, and procedures Overseeing budgets for security operations and monitoring expenses  Recruiting, training, and supervising officers  Demonstrated and implemented excellent surveillance and emergency response techniques  Provided weekly training and updated officers of upcoming changes, hazards, and issues via mission briefing.ServerCracker Barrel-Corbin, KY March 2015 to July 2018Customer Service RepresentativeSupervisor Computer Science Corporation-Barbourville, KY July 2010 to July 2012 Providing general information on visa status.  Explaining immigration law.  Assisting potential immigrants with Filing proper forms.  Explaining form instructions and providing them adequate assistance.  Helping immigrants solve any issues they might have.Security Officer/TrainerParker Security-Denton, TX May 2009 to June 2010Weekly training and updates of potential hazards and threats  New hire training  Remedial training for veteran employees  Guard duty and patrolling Inventory and shipping managerEDUCATIONBachelor of Arts in GeographyGeography Eastern Kentucky University - Richmond, KY August 2004 to June 2009Secondary School Education in Flood Damage AssessmentEsri - Richmond, KY April 2020 to August 2020Secondary School Education Certificate Tornado and HAZ-MUHEsri - Richmond, KY April 2020 to August 2020MILITARY SERVICEUnited State Army1999-2001Highest Rank Achieved - PFC/ E-3Kosovo Campaign Medal