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PHONE NUMBER AVAILABLE EMAIL AVAILABLEQUALIFICATIONSEnergetic, superior performing Certified Medical Assistant professional motivated and prepared to work and professionally develop in a fast-paced health care service environment. Works well in a team or independent capacity. Serves as a key member of interdisciplinary healthcare team at a busy medical facility. Assists eleven MDs as well as PA and RN teams in ensuring optimal patient care and smooth daily office operations. Key strengths include:Thrives in fast-paced, deadline-oriented, challenging environments.Experience in medical services debt collection and negotiation, vital signs, centrifuge blood, medical transcription, laboratory testing, injections, and phlebotomy.Excellent communication and negotiation skills and team building.Proficient in mainframe, PC applications, and specialized medical and patient care systems.PROFESSIONAL EXPERIENCECertified Medical Assistant OCT 2019 CURRENTFAIRVIEW HEALTH SERVICES, BURNSVILLE, MNPraised by senior leadership for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients) that allowed doctors and nursing staff to focus on the health concerns of their patients three years consecutive top and most productive CMA in facilityDemonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis, and sigmoidoscopies).Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.Successfully completed the Fairview Health Services Certified Medical Apprenticeship programBookkeeper SEP 2017 SEP 2018WASHINGTON COLLECTORS, PASCO, WAExtensive knowledge of accounting and auditing principles, A/P, A/R, payroll, and general ledger postings.Review General Ledger Accounts totaling $547,000+ to ensure accuracy and timeliness of transactions.Excellent technology skills; proficient with MS Office (Word, Excel, Access, Outlook, PowerPoint), QuickBooks, & Microsoft Dynamics.Debt Collector SEP 2008 JUL 2016GENERAL SERVICES BUREAU, OMAHA, NECollected $14.9M over past four years in medical services bad debts and unpaid payments; overall number one debt collector in the company for four of eight years employed.Developed and streamlined medical coding and collection process that increased the payment cycle time by 15% and decreased accumulation of unpaid statements by 21%.Volunteer Services MAR 2007 AUG 2008AMERICAN RED CROSS, OMAHA, NESupervised the volunteer activities for the local Omaha ARC chapter; oversaw several successful blood drives and fund-raising campaigns in excess of 250+ volunteers.Organized several ad campaigns to communicate the various functions of ARC.Shift Manager JAN 2001 FEB 2007TACO BELL, OMAHA, NESupervised 14 staff members and two assistant managers; amassed sales $9M per year with zero service interruptions.Managed the overall business functions that included food inventory, safety inspections, cash balancing, and customer service; was ranked in the top 2% of all Taco Bell stores in Omaha, NE.EDUCATIONCertified Medical Assistant (CMA) SEP 2019Rasmussen College, Eagan, MNCertification, Nursing Assistance JUL 2014Metro Business College, Cape Girardeau, MOA.A., Nursing JAN 2003Metropolitan Community College, Omaha, NE |