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Click here or scroll down to respond to this candidateCandidate's Name
Denver, Colorado Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryStrong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.SkillsEmployee schedulingStaff ManagementGoogle DriveContract ManagementBudgetingStrategic planningOperations managementCost ControlStaff supervisionEmployee performance evaluationsProject ManagementTrainingFinancial ManagementWork HistoryMarch 2018 - May 2024Domino's Pizza - Aurora CoAssistant Store ManagerMentored new employees on company policies, procedures, and best practices to ensure their success within the organization.Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.Provided weekly work schedules to employees to accommodate business demands and vacation requests.Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.Provided support to store manager in budgeting processes, helping maintain financial stability for the business.Increased employee retention, training staff in effective customer service techniques and product knowledge.Resolved escalated customer issues effectively leading to improved customer satisfaction rates.Rotated merchandise and displays to feature new products and promotions.Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.Reconciled daily sales transactions to balance and log day-to-day revenue.Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.March 2016 - March 2018Blackjack Pizza Franchising - DenverGeneral ManagerDeveloped and maintained relationships with customers and suppliers through account development.Managed budget implementations, employee evaluations, and contract details.Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.October 2013 - March 2016Qdoba Mexican Grill - DenverAssistant ManagerSupervised day-to-day operations to meet performance, quality and service expectations.Maintained a clean, safe, and organized store environment to enhance the customer experience.Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.Collaborated with the management team to develop strategic plans for business growth and improvement.EducationMay 2007Hinkley High School Aurora ColoradoDiplomaCertificationsCM - Certified Manager CertificationServe Safe, Colorado - 360 portal expires 2025 |
