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Customer Service Care Coordinator Resume...
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Title Customer Service Care Coordinator
Target Location US-MI-Detroit
Phone Available with paid plan
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Candidate's Name
Street Address  NorwoodDetroit, MI Street Address
To whom it may concern,I am writing in response to your advertisement. After reading your job description, I am confident that my skills and my passion for technology and people are a perfect match for this position. I am always open to new challenges and aim to prove that I will be an asset to this company through my hard work.I would bring to your company a broad range of skills, including:I work well with others.Great problem solving skills.I can adapt to changing environments.Great communication skills.Hard workerKinesthetic learnerIt would be a great opportunity if you would decide to interview me. I appreciate you taking the time to read my cover letter. If you have questions or would like to schedule an interview, please contact me at your earliest convenience by phone at PHONE NUMBER AVAILABLE or by email at Candidate's Name 34@gmail.com. I have enclosed my resume for your review, and I look forward to hearing from you.Sincerely,Candidate's Name
Candidate's Name
19244 Norwood Detroit, MI 48234 PHONE NUMBER AVAILABLE EMAIL AVAILABLEI am a committed and motivated customer service professional with exceptional interpersonal and decision-making skills. I have a strong work ethic, am goal-oriented, and enjoy taking initiative. I possess excellent analytical and organizational skills.PROFESSIONAL EXPERIENCEProctor Financial, Troy, MICustomer Care Coordinator- Mortgage Claims June 2023 to December 2023Handling all clerical work as dictatedOrganizing files and collecting data to be entered into the computerKeeping sensitive customer and company information confidentialAccurately handling customer disputes as appointedUploading policy documentsKeeps track of customer dataContact for customer inquiries and requests via email, and phone correspondence.Obsydian LLC, Lathrup Village, MICustomer Care Coordinator- Independent Contractor November 2022 to June 2023Handling all clerical work as dictatedOrganizing files and collecting data to be entered into the computerKeeping sensitive customer and company information confidentialAccurately handling customer disputes as appointedStocking office needs and kitchen needsServing guests with refreshmentsInventory and keeping track of customer dataStocking refreshmentsLight office cleaningFirst point of contact for customer inquiries and requests via email, and phone correspondence.Secret Direct, Arizona TempCustomer Service Rep/Data Entry June 2021 to November 2022Answering phones, scheduling appointments, and meeting and greeting clinics as neededOrganizing files and collecting data to be entered into the computerAnalyzing the data for errors and reporting problems with the dataAccurately entering information into various computer programsKeeping sensitive customer and company information confidentialAccurately input customer data from documents into the systemIntegrated Supply Network Greenfield, IndianaWarehouse Generalist December 2018 to August 2019Follows a menu driven scanning process to receive items into inventory and select items for customer ordersPackages orders with appropriate packing material to ensure quality when deliveredReads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as type or product code.Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing stations or shipping departments after marking materials with identifying information.Burlington Westland, MichiganCashier February 2018 to August 2018Greet customers and communicate with them to determine which direction to point them to in the store.Provide customer with information on daily specials and discount dealsTake payments and tender change; maintain accurate cash count and process credit card or debit card payments as appropriatePacking and preparing orders, taking off security tags and ensure the cleanliness of the store at all times and restock workstationSedgwick Southfield, MichiganIntake Associate April 2017 to October 2017Answering phones, updating old claims and building new claimsKeeping sensitive customer and company information confidentialOrganizing files and collecting data to be entered into the computer systemsAnalyzing the data for errors and reporting problems with the dataAccurately entering information into various computer programsAssisted with Hurricane Irma, Georgia Pacific & KochUniversity of Michigan-FlintFlint, MichiganLibrary Receptionist August 2016 to December 2016Answering phones, and meeting and greeting patrons as neededOrganizing files and collecting data to be entered into the computerChecking in and out variousAccurately entering information into various computer programsKeeping sensitive customer information confidentialTINGLING FINGERS Southfield, MichiganData Entry Clerk/Receptionist February 2015 to September 2016Answering phones, scheduling appointments, and meeting and greeting clinics as neededOrganizing files and collecting data to be entered into the computerAnalyzing the data for errors and reporting problems with the dataAccurately entering information into various computer programsKeeping sensitive customer and company information confidentialMCDONALDS Novi, MichiganCustomer Service Rep./Cashier/Cook July 2014 to August 2015Greet customers and communicate with them to determine their orders and add them to the restaurant order databaseProvide customer with information on daily specials and discount dealsTake payments and tender change; maintain accurate cash count and process credit card or debit card payments as appropriateAssist counter staff in packing and preparing orders, always ensure the cleanliness of the store and restock workstation with suppliesACADEMIC CREDENTIALSUNIVERSITY OF MICHIGAN  FLINTJanuary  December 2016Nursing Degree ProgramSOUTHFIELD LATHRUP SENIOR HIGH SCHOOLGraduated - June 2015International Baccalaureate ProgramReferences available upon requestReferencesShaqualia JohnsonBabysittingEmployerPHONE NUMBER AVAILABLEEMAIL AVAILABLEI babysat for Shaquaila for years with all of her children.Tasha GreenReceptionistTingling FingersPHONE NUMBER AVAILABLEI was a receptionist for Tasha at tingling fingers while the business was moving locations until close.LaTerricka OsborneBusiness OwnerObsydian LLCPHONE NUMBER AVAILABLEObsydian is a growing holistic medicinal company! It was a pleasure to help make their customers satisfied.VolunteeringDetroit & Ferndale Pride 2020-2023Ameri Corps 2022Hurricane Irma, Georgia Pacific & Koch 2017Southfield Lathrup Senior High Library 2012-2015Southfield Lathrup Senior High Special Needs Department 2012-2015Meals On Wheels 2010-2014

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