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MHA, BHM, LVNHealth and Wellness Director, Brookdale Senior LivingAugust Street Address PRESENT-Provide clinical leadership and oversight to ensure the delivery of high-quality care and services to residents.-Supervise and support nursing staff, caregivers, and other clinical personnel, providing guidance, training, and performance feedback.-Implement quality assurance programs to monitor and improve clinical outcomes, resident satisfaction, and regulatory compliance.-Stay informed about changes in regulations and update policies and procedures accordingly. Ensuring compliance with federal, state, and local regulations governing senior living facilities.-Oversee medication management processes, including medication administration, documentation, and adherence to safety protocols. Ensuring appropriate medication reconciliation and management of medication-related issues.-Develop and implement infection control and prevention protocols to minimize the risk of infectious diseases and outbreaks. Providing education and training to staff on infection control practices and promoting adherence to standard precautions.Director of Operations, Independence HillsJune 2016 - June 2023-Oversee all aspects of the assisted living, memory care unit, including staffing, budgeting, and facility maintenance.-Ensure adequate staffing levels and maintain appropriate staffing ratios to meet resident needs.-Collaborate with healthcare providers and families to develop and implement individualized care plans for residents with memory care needs.-Foster positive relationships with residents and their families, addressing concerns and providing support as needed. Ensuring effective communication to promote resident well-being and satisfaction.-Develop and maintain emergency preparedness plans and protocols to ensure the safety of residents and staff. Coordinate with local emergency services and agencies to respond effectively to emergencies/disasters. Phone :PHONE NUMBER AVAILABLEEmail:EMAIL AVAILABLESKILLSProject ManagementRegulatory ComplianceClinical Trial ManagementTeam LeadershipData ManagementCERTIFICATIONSTexas Assisted LivingAssociation (TALA) 2023Total of 24 hours completedLANGUAGESFluent in English and SpanishBusiness Office Manager, Coronado Stone OakJune 2016 - June 2023-Oversee the facilitys financial operations, including budgeting, forecasting, and financial reporting. Ensure accurate and timely financial records to support decision-making and maintain financial health of the facility.-Develop and implement effective strategies for managing collections, focusing on efficient recovery of outstanding payments. Coordinate with residents and families to resolve billing issues and ensure prompt payments.-Handle all aspects of Medicaid billing, including application processing, eligibility verification and claims submission. Ensure compliance with state and federal Medicaid regulations and maintain accurate records of all transactions.-Monitor and manage Medicaid pending cases, ensuring timely resolution and conversion to active Medicare status. Work closely with residents, families, and state agencies to expedite the approval process and minimize financial risk to the facility.-Oversee the collection of room and board fees. Ensuring timely invoicing and payment. Address any issues related to room and board charges and work with residents and their families to arrange payment plans if necessary.Lead Administrator, Cantex Health CareNovember 2011 - May 2016- Manage office operations, including scheduling, correspondence, and recordkeeping.-Ensure compliance with federal, state and local regulations governing skilled nursing facilities, including licensing, certication, and quality standards.-Assist in budget development and nancial planning, monitoring expenses, and revenue streams.-Supervise and support department heads and staff members, providing guidance, training and performance feedback. Ensure staffing levels meet regulatory requirements and maintain staffing ratios.-Represent the facility in the community, building relationships with referral sources, healthcare providers and community organizations. Also participated in community outreach and education initiatives to promote awareness of the facilities services and resources. EDUCATIONUniversity of Phoenix, Arizona Masters in Health AdministrationGraduated 2019University of Phoenix, Arizona Bachelors in Health Administration, with Concentration in Health Management Graduated 2017Laredo Community College, Laredo LicensedVocational Nurse (LVN)Licensed obtained 1991REFERENCESReferences upon request |