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Click here or scroll down to respond to this candidateCandidate's Name
QA Manual/ Software Test EngineerPhone - PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLE/EMAIL AVAILABLEWork Authorization US CitizenPROFESSIONAL SUMMARY: Currently working as a Software Test Engineer A2 having 6+ years of Professional experience In depth understanding of QA methodology, Functional testing, lean six sigma management, Project Management, Business analytics, Software development life cycle (SDLC) and Software testing life cycle (STLC). Good knowledge in defect management life cycle and excellent knowledge in raising defects in JIRA. Overall experience in Quality Engineer and Software Testing in different domain along with POS and Retail Extensive knowledge in Salesforce and Zendesk plugin testing. Proficient in API testing (Soap/Rest) using JMeter and Postman. Experience in working with developers to find root cause with the help of Pareto diagram, Cause effect diagram. Performed verification and validation testing. Have independent experience in verification and validation. Involved in multiple knowledge transfer and training sessions of new employees. Knowledge in lean six sigma management White and Yellow Belt. TECHINICAL SKILLS:SOFTWARE TEST SKILLS: Functional Testing, API Testing, Ad-hoc Testing, Manual Testing, Database Testing and MySQL, Severity & Priority, Integration Testing, V-MODEL, Software Verification, Smoke and Sanity Testing, Regression Testing, User Acceptance Testing, Salesforce Testing, Website Testing, Black box & White box Testing, Mobile App Testing Android & ios, QMS Quality Management System, Requirement Traceability Matrix, Defect Management, Test designing, Test Plan, Test Estimation, Test Scenarios, Lean Six Sigma Management. SOFTWARE TESTING TOOLS: Postman, JIRA & JIRA Automation, GIT, Selenium Web Driver, CI/CD with Docker, JMeterBUSINESS ANALYTICSTOOLS:MS Visio, Microsoft Excel and Microsoft Word, Trello, Wireframing. QUALITY/BUSINESSANALYTICS SKILLS:SWOT Analysis, Scenario Planning, Requirement Gathering, Requirement elicitation, Scrum, Agile, UML Diagrams, Wireframe, BRD, FRD, FRS, SRS, Technical Documents.METHODOLOGIES: SDLC & STLC, Agile, Scrum, Lean Six Sigma, Waterfall, V-model Methods.PROJECT MANAGEMENT: JIRA, Clickup & Trello, MS Word, MS Excel, MS Powerpoint. PROFESSIONAL EXPERIENCE:IBM, Chicago, IL Sep 2020 PresentQA performance TesterResponsibilities: Working on London stock exchange group stocks CMS product and responsible for managing all QA related activities. Performing functional/ manual testing in CRM and CMS. Responsible for creating testing strategies, test plan and setting up test environment. Reviewing the test cases and test data created by junior QAs. Prepared and executed test scripts using selenium. Understanding user stories and performing functional and mobile POS testing with agile processes. Responsible for creation for Epics, User Stories, Story points and acceptance criteria. Responsible for creation of test designs, test processes, test cases and test data for implementing test procedures to ensure that software program works as intended. Identified the test scenarios and created a traceability matrix to ensure 100% test coverage. Performed functional testing for exploratory testing and also responsible for sanity and smoke testing. Worked with POS inventory computers, credit card machines, monitors, check readers and handheld scanner guns along with all other hardware. Responsible for set up of plugin in Salesforce CRM. Performed verification and validation testing. Have independent experience in verification and validation. Billing functionality and payment gateway mechanism testing. Experienced in designing Test Plan and Test Cases, scenarios. Performed database testing whether they store correct information details of credit card, debit card etc. Expertise on performing front end (End to End testing, System Integration testing) of applications. Learning automation using selenium web driver along with xpath and its axis. Tested mobile apps in android and iOS environment. Logged the defects in JIRA in order to perform defect lifecycle. Involved in defect review meetings, weekly status meetings. In agile environment, attended daily stand-up meetings, reviewed user stories. T- Mobile, Chicago, IL Jun 2017 Aug 2020SW testing EngineerResponsibilities: Responsible for testing in production server. DMAIC case study to improve system availability (lean six sigma management). Reviewed and created BRD, SRS, FRD and technical specification document. Work experience in project coordination. Experienced in all levels of verification including Smoke testing, functional testing and Regression testing. Knowledge on the key components of a test strategy, test cases and entry & exit criteria. Experienced in Mobile testing. Involved in GUI Testing of Mobile application. Basic knowledge of CI/CD testing with Docker and GIT. Performed Positive and Negative Testing. Reviewed the test artifacts created and executed by junior QAs. Project on Payment processing and analysis; a QUALITY/BUSINESS ANALYTICS project. Areas where it is used Credit Cards, VISA/MASTER Card processing, Debit Cards, Billing and remittance processing, health care processing, 3rd party payments. Understanding of payments systems, principles and compliance. Experienced in simplifying complex information through UML diagrams. Evaluated design alternatives with cost and benefit analysis. Developed use case, work flow and screen mock-ups. Performed user acceptance test and prepared test case based on business requirements and documentation. Developed functional requirements. Developed data flow diagrams, illustrating the flow of data, flow charts. Used MS Visio for structuring/modelling the business flow. Experienced in designing Acceptance Criteria.EDUCATION:Graduated with double major in Economics and Public Policy - University of North Carolina 2017 |
