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Empowering Sales Success Through Expertiseand Relationship BuildingPHONE NUMBER AVAILABLEEMAIL AVAILABLEOtsego, MN United StatesEXECUTIVE SUMMARYHighly experienced and results-driven Sales Representative with extensive expertise in the retail and hospitality industries. Skilled in both outside and inside sales, with a proven track record in relationship building and exceeding sales targets. Procient in the Point of Sale (POS) equipment space, with a deep understanding of product knowledge and industry trends. Adept at strategic partnership development and eective communication, with a collaborative and team-oriented approach. Demonstrated ability in time management, problem-solving, and driving business growth. A comprehensive background in sales, repair management, and national sales, highlighting a successful career trajectory and strong leadership skills. SKILLS Outside Sales Inside Sales Relationship Building POS (Point of Sale Retail &Hospitality equipment) Team Culture Technology Troubleshooting Prot Driven Sales Execution Optimizing Web Sales Conversations Exceptional Account Management Product Demonstration Creating Customer Success Programs Revenue Growth Cross-functional Communication Market Trend Analysis E-commerce Integration Vendor Relations and Negotiation Web and email marketing Team Motivation and Empowerment WORK EXPERIENCESales RepresentativeJuly 2013 - Present POS Providers Osseo, MN Sales and Product Promotion: Met with potential clients to promote and sell products and services, including cash registers, printers, and terminals. Marketing and Communication: Screened incoming calls, managed brochure creation and updates, and executed email marketing campaigns to attract and engage clients. Client Outreach and Relations: Conducted proactive follow-ups via email and phone calls to maintain strong communication and build lasting relationships with clients. Repair Service Quoting: Evaluated and provided quotes for repairs of point-of-sale equipment, ensuring that clients received accurate and timely information for their repair needs. National Sales RepresentativeMarch 2003 - June 2013 Key Services Maple Grove, MN Exceeding Sales Goals: Consistently surpassed the set sales goal of $1 million annually, demonstrating a track record of successful sales performance. Recognized Lead Representative: Acknowledged as the lead sales representative for several years, reecting my ability to drive the sales process and achieve outstanding results. Client Relationship Management: Established and nurtured lasting client relationships, playing a vital role in maintaining a strong client base for the organization. Strategic Marketing: Enhanced brand visibility and product promotion through innovative marketing strategies such as email blasts, eBay listings, and website management. Tradeshow Representation: Successfully presented and demonstrated company products at various industry tradeshows, contributing to lead generation and brand exposure. Client Acquisition: Eectively pursued new clients, delivering compelling sales pitches and forging partnerships to drive business growth and revenue generation.Point of Sales RepresentativeOctober 2001 - March 2003 Total Electronics Edina, MN Continuous Learning: Stayed updated on product knowledge and industry trends to provide customers with accurate and relevant information during sales interactions. Cold Calling: Actively conducted cold calling to generate leads and engage potential clients, resulting in a broader customer base and increased sales opportunities. Marketing Strategy: Developed and implemented a marketing strategy that utilized platforms like eBay and email to promote products and services, enhancing the visibility and reach of the company's oerings. Customer Engagement: Handled customer quotes and inquiries eectively, fostering strong relationships and trust with clients while addressing their needs with tailored solutions. Repair ManagerSeptember 1998 - October 2001 R2 Corp (Now TekServe) Eagan, MN Team Leadership: Managed a team of 20 individuals, overseeing their work, providing support, and facilitating professional development and performance improvement. Repair Planning and Scheduling: Eectively scheduled and coordinated repair activities, ensuring timely delivery and quality of service, and maximizing team productivity. Collaboration with Sales and Management: Worked closely with the sales team and upper management to provide accurate quotes and ensure seamless communication and coordination between repair and sales operations. Critical Problem-Solving: Utilized strategic thinking and problem-solving skills to resolve critical issues promptly and ensure the delivery of exceptional customer service. Performance Improvement: Continually worked to enhance my team's service knowledge and technical skills, driving the achievement of higher repair goals and improved eciencies. EDUCATIONAssociates of ElectronicsTechnologyNEC (Brown College)Minneapolis, MN |