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Denver, CO | (Street Address ) 746 - 8907 | EMAIL AVAILABLE | https://LINKEDIN LINK AVAILABLE |
https://public.tableau.com/app/profile/Candidate's Name 7630/vizzes
SUMMARY
Dynamic Lean Process Improvement Expert with over 10 years of experience streamlining and
improving archaic processes, reducing product defects, and overcoming operational challenges. Skilled
in Lean Six Sigma and Agile Scrum methodologies, business analysis, root-cause analysis, and cost
reduction. Seeking a leadership role where I can leverage my expertise to drive operational excellence
and process optimization.
Entrepreneurial, innovative change agent with an unwavering record of success performing operational
continuous improvement to exceed today s complex business demands. Collaborative communicator
with top-flight negotiation and problem-solving abilities. Tactical solutions expert able to effectuate
systematic organizational transformations through engendering confidence, trust, conflict resolution and
professional development.
SKILLS AND QUALIFICATIONS
Software & Technical Proficiency: Expertise in Microsoft Office, Outlook, Teams, SharePoint, Office 365,
OneNote, Visio, Slack, Google Suites, Smartsheet, Lucidchart, Tableau, Looker, Power BI, Dashboard
Creation, Data Visualization, KPI and OKR Metrics, ROI Calculations, Pivot Tables, Minitab 20, RStudio,
Clarity PPM, JIRA2, JIRA Align, Confluence, ServiceNow, Microsoft Project, Asana, Exploratory Data Analysis
(EDA), Regression Analysis, Predictive Analytics, Statistical Analysis, Hypothesis Testing, Machine Learning
Models, BigQuery, PostgreSQL, SQL, Relational Databases
Leadership & Strategic Management: Strong capabilities in Executive Leadership, Strategy Management,
Management Consulting, Communication, Negotiation, Influence, Entrepreneurship, Legal Diligence, GTM
Strategy, Strategy Planning, Budgeting, Cost-Benefit Analysis, IRR, NPV, Project Management, Prioritization,
Earned Value Analysis, Variance Analysis, Trend Analysis, Change Management, Risk Management,
Coaching, Training, Cross-Functional Team Facilitation, Team Building
Process Improvement & Operations Management: Deep knowledge in Lean Six Sigma, Kaizen, A3
Problem Solving, Value Stream Mapping, Process Improvement, Process Mapping and Optimization, Root
Cause Analysis, Standardization, DMAIC, Statistical Process Control, Design of Experiments, Operations
Management, Risk Management, Business Process Management, Business Transformation, Business
Analysis, SWOT, PESTLE, Blue Ocean Strategy, Retrospective Mapping, Model Forecasting, Affinity
Diagram, Pareto Analysis, Prioritization Matrix
EXPERIENCE
US Regional Partner
Six Sigma Management Institute (freelance) September 2023 - Current
Collaborate with the US Global Director to repackage and integrate training materials for change
management and Six Sigma to optimize student learning and training.
Market and sell SSMI promotions of Lean Six Sigma Yellow Belt, White Belt, Green Belt and Black Belt
blended virtual training program called MindPro 5.0.
Promote and Implement Lean Six Sigma training through website design, pulse article writing, business
development, and social network marketing to recruit prospect students.
Senior Project Manager
Workit Health (completed the EMBA program) January 2022 - June 2023
Collaborated with the Director of Growth and New Market Expansion to shape and execute the Workit s
50-state expansion plan through financial analysis and Go-to-Market strategy. Exceled in planning,
forecasting, implementing, setting objectives and determining plans of action. Buil business cases and
executed the need for changes in project management processes, hiring clinical staff, and collaboration
with cross-functional teams to drive operation efficiency.
Developed business cases and program strategy with continuous improvement approaches in
supporting and managing large complex and high-visibility projects cross-functional groups. Documented
and analyzed resources to deliver data-driven presentations with cost-effect analysis and go-to market
strategy.
Implemented program and project plan methodologies, monitored progress, and identified resources
needed to ensure projects are delivered on time within budget adhere to high-quality standards and meet
customer expectations. Led the implementation of Medallion to expedite the digital registration of
providers and counselors in health plan payers, Medicaid, and Medicare network nationwide.
Scrum Master II
Cerner Multum (participated in the EMBA program) October 2020 - January 2022
Successfully managed and delivered technical projects integral to clinical decision support systems and
integrated pharmaceutical database and interface systems. Collaborated with product management
teams with Engineers and Architects on network databases and new product releases. Recognized
development levels and ability levels of staff to accomplish the IT departmental goals and objectives.
Led and coordinated four Scrum teams of ten members per team to enhance 50% productivity, agility,
and velocity through the implementation of Jira Align enterprise system. Modeled and promoted adoption
of agile and scrum methodologies, tools and best practices that supported the Product Development
Process.
Utilized predictive analytics proactively and retroactively to mitigate risks resulting in continuous
improvement of key metrics and successful project outcomes.
Senior Project Manager
Colorado Coalition for the Homeless (began the EMBA program) August 2019 - October 2020
Developed business cases and prioritized projects with executive sponsors and operation leaders
through Lean Project Management and Change Management to achieve strategic objectives. Led the
successful implementation of Telehealth through Prime Health Challenge in 2019. Sought improvement
opportunities actively in CCH services through data analytics and capacity management.
Directed as the Lean Coach to foster Lean culture through education, coaching, and rapid process
improvement events in the Health Services.
Served as the Branching Deputy for the Planning Section Chief at the Incident Command Center in
response to COVID-19 leading the development of four Power BI Dashboards to drive operation
efficiency across residential and clinical sites for the homeless patient recoveries.
Process Improvement Consultant
UCHealth August 2016 - November 2018
Developed business cases and project charters while coaching clinical teams to research, design,
perform, and execute process improvement activities to impact patient outcomes. Mentored and coached
the startup clinic to improve financial performance via Lean Six Sigma tools and streamline processes to
improve operational efficiency with SMART goals to combat the 250% increase in patient volume and 3-
month backlog of scheduling patients.
Achieved 100% staff retention rate in 3 months after a 100% turnover in RN staffing and 60% growth by
effecting SWOT and root cause analysis with dexterous execution of Kaizen events to align activities,
action items, and change management goals of the departmental operations to the vision and mission of
the organization.
Led operational cost reduction of 50% through the 5S and Kanban implementation projects
collaboratively via DMAIC methodology in Supply Chain and Facility Management operations.
EDUCATION
Executive Master of Business Administration (EMBA), University of Denver, Denver, CO
Business Administration (3.97) September 2020 - March 2022
CERTIFICATIONS AND TRAINING
Certified Lean Six Sigma Black Belt, OTIFAS and Project Management Professional (PMP), Expd 8/2024
Six Sigma Management Institute Certified Scrum Master (CSM) / Product Owner (CSPO)
PMI-ACP Agile Practitioner Certificate, Project Certificates, Scrum Alliance
Management Institute
ICP-ACC Agile Coaching Certificate, ICAgile
Google Advanced Data Analytics Certificate,
Grow with Google ICP-ATP Agile Team Facilitation Certificate, ICAgile
Change Management Certificate, Change Guides Google Business Intelligence Cert, Grow with Google
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