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Candidate's Name
Cato, New York PHONE NUMBER AVAILABLE EMAIL AVAILABLECustomer-focused professional with 5+ years of experience providing exceptional service in sales, education, telecommunications, manufacturing, and logistics roles. Recognized for workplace efficiency and strong communication skills, which most recently resulted in top customer satisfaction ratings in a fast-paced delivery environment. Highly adaptable, motivated, and committed to excellence in the workplace.Professional ExperienceDoorDash Syracuse, New YorkDriver January 2020 - PresentFulfilled over 11,000 food delivery orders using organizational skills to optimize routes and drive timeReceived thousands of 5 out of 5 customer ratings due to prompt communication and timely deliveriesDelivered quality products to customers while maintaining food safety standardsRecorded 0 traffic violations or accidents by safely operating the vehicle according to traffic lawsProactively resolved customer complaints by quickly identifying issues, coordinating with restaurants, and escalating issues to customer supportVolunteered to work during peak delivery times and driver shortages to help DoorDash meet customer demand while maximizing earningsAdditional ExperienceWayne County BOCES Substitute Teacher & TutorProvided tutoring and substitute teacher coverage to high school students for 1 yearJani King Account ExecutiveEstablished pricing and bids to sell office cleaning supplies to enterprise clientsFairpoint Communications Account ExecutiveOpened new accounts through cold calling, managed contract preparation, and created sales reportsArch Chemicals Sales MerchandiserIncreased sales of pool chemicals by 20% from the previous year through marketing and store visitsThe Sutherland Group Account ManagerPerformed consultative sales and issue resolution to meet clients needs for data and phone servicesTime Warner Security Sales Representative Sold and demonstrated systems for home and business securityFedEx CourierCreated efficient methods to improve delivery truck launch time, fulfilling hundreds of orders each weekCore CompetenciesCustomer Service, Sales, Communication, Customer Care, Continuous Improvement, Task Prioritization, Account Management, Customer Support, Microsoft Office Suite, Salesforce, Photoshop, Adobe IllustratorEducation & CertificationsMaster in Business Management State University of New York, OswegoBachelor of Science in Business Administration State University of New York, OswegoClass C Drivers License State of New York