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SUMMARYSKILLSEXPERIENCEZYRIYAHSTOKER WWW: LINKEDIN LINK AVAILABLEWWW: https://github.com/Zyriyah04EMAIL AVAILABLEPHONE NUMBER AVAILABLETempe, AZ 85280Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal and technical skills. Adept at working effectively unsupervised and quickly mastering new skills as well as experience with customer service, heavy multitasking and great time management abilities. Software Development Big Data Analytics Advanced computer programming Excel Python HTML JavaScript SQL Selenium PyTorch Pandas C# C++ Web development Analytical Skills Problem-solving abilitiesCOMPUTER SCIENCE TUTOR 01/2023 to CurrentSelf Employed Services - Tempe, AZProvided individualized tutoring to students in computer science topics such as C++, Java, HTML and CSS.Assisted students with their homework assignments and projects related to computer science courses.Explained complex concepts using diagrams, models and real-world examples for better comprehension. Instructed basic coding concepts like syntax, debugging, for beginners. AI STRATEGY INTERN 04/2023 to 02/2024America Bank Of Commerce - Addison, TXConducted research and analysis of competitors' products, services, and strategies to inform strategic decisions.Created reports summarizing market trends, customer feedback, and financial performance metrics.Analyzed data from surveys and focus groups to identify opportunities for improvement in existing strategies.Attended and participated in meetings and brainstorming sessions with team members. Organized and maintained all files related to regulatory actions. CUSTOMER SERVICE MANAGER 04/2020 to 05/2022Schlotzsky's Deli - Dallas, TX Provided exceptional customer service to ensure customer satisfaction. Developed policies and procedures related to customer service operations. Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.EDUCATION ANDTRAININGACCOMPLISHMENTSPROJECTSUniversity of Advancing Technology - Tempe, AZBachelor of ScienceComputer Science And ProgrammingLANGUAGES English:Native/ BilingualSpanish:ProfessionalArabic:Limited 3.8 GPA contained all three and a half years of university. Rewarded academic full scholarship to university, still contained I built an automation project using Python that helped automate and streamline a manual task. I used libraries like Selenium, BeautifulSoup, and Requests to scrape data from websites and input it into forms.I worked on a machine learning project that classified images into different categories. I used TensorFlow to build a model and evaluated its performance using a dataset.I built a website that provides users with a comprehensive knowledge about various topics going on around the world in very specific regions we usually don't hear about in daily news. The site uses React for the front end and Node.js for the back end. I also implemented a database using MongoDB to store information. Created a system for autonomous navigation of a drone using GPS and sensors. Built a system to manage books, patrons, and checkouts for a library while including functionalities for adding/removing books, checking books in/out, tracking due dates, and generating reports.